TransUnion

Security Engineer

• Analyzing system metrics, logs, and traces to identify performance issues, anomalies, or service degradation, and assist in determining root cause.
• Supporting the creation, tuning, and maintenance of monitoring alerts, dashboards, and automated observability workflows.
• Assisting in the development and refinement of observability standards, including instrumentation strategies and telemetry collection practices.
• Contributing to the implementation, evaluation, and optimization of observability platforms and tools (e.g., logging, tracing, metrics systems).
• Promoting a culture of automation and efficiency by helping reduce manual operational effort and improving Cyber Defense processes.
• Participating in Agile software development practices, including sprint planning, stand-ups, and retrospectives.
• Collaborating effectively with engineers, product teams, and stakeholders to ensure reliable delivery of monitoring and observability solutions.
• Supporting a culture of continuous learning, curiosity, and knowledge sharing, with a focus on reliability engineering principles and modern observability practices.

Consultant, Cybersecurity

Financial Planning and Analysis

• Drive growth of TransUnion’s Community Financial Institutions business by leading end-to-end sales pursuits and aligning solutions to client needs.
• Own the full sales lifecycle, including prospecting, relationship development, presentations, contract negotiations, and seamless handoff to account management.
• Deliver compelling value-based presentations, develop tailored solutions, address objections, and successfully close new business.
• Partner with internal teams and sales peers to expand relationships with existing customers, driving cross-sell and upsell opportunities.
• Leverage internal resources, market insights, and customer feedback to shape sales strategy, support product innovation, and represent TransUnion at client meetings and industry events.

Industry Executive – Community Financial Institutions

Account Executive

• Partner with Industry Executives to identify and drive adoption of new product opportunities, supporting strategic client growth.
• Develop and execute growth strategies to deepen relationships with a key, large-scale client, delivering on revenue and expansion goals.
• Lead and manage high-impact client initiatives, leveraging strong project management and organizational skills in a fast-paced environment.
• Negotiate and close complex, multi-million dollar, long-term agreements with senior stakeholders.
• Demonstrate exceptional executive communication skills, a business-oriented mindset (Bachelor’s degree or equivalent experience), and willingness to travel up to 40%.

Client Executive – Financial Services, Large Financial Institutions

Customer Support

• Provide customer support for identity-related issues, including data exposure and fraud situations.
• Assess customer issues quickly and provide clear, actionable guidance.
• Handle inbound/outbound calls and maintain strong customer relationships.
• Accurately document interactions and perform data entry in CRM systems.
• Troubleshoot basic technical and customer account-related issues.
• Manage multiple cases simultaneously with high attention to detail and urgency.
• Collaborate with team members and follow guidance while also taking initiative when needed.

Customer Care Advocate

• Analyze and process complex consumer files received from various internal / external business partners with prompt solutions.
• Provide ongoing support for fraud processing including: Customer Support and Special Investigations (CSSI) and specialized fraud case management.
• Collect and distribute data to law enforcement for cases involving fraud where an investigation has been started.
• Answer and respond to incoming calls and written inquiries from consumers and customers providing prompt resolution to escalated inquiries such as: consumer disputes, fraud resolution, and identity theft for (minors/adults).
• Analyze consumer contact data and report error trends to management.

Bilingual Customer Care Advocate

Product Manager

• Responsible for productizing and streamlining systems that power the Offers ecosystem, enabling scale, reusability, and self-service capabilities across Core, Cloud, and Offers Management
• Work heavily with engineers to drive foundational enhancements supporting both 0→1 and 1→n growth initiatives, including geographic and use-case expansion
• Identify opportunities by analyzing product performance metrics and drive prioritization aligned to adoption, usage, cost, and reliability
• Author clear product requirement documents (PRDs) and lead initiatives from concept through general availability
• Strengthen platform capabilities to support reliable scale across new countries, partners, and use cases without linear increases in engineering or operational cost
• Improve operational efficiency by learning systems and processes and identifying ways to streamline
• Lead shift from bespoke execution to platform-first delivery by defining clear standards, reusable capabilities, and guardrails for product development
• Partner with Engineering and senior leaders to shape long-term product and technical decisions, prioritizing durable platform investments over short-term custom solutions
• Enable faster, safer innovation across TransUnion’s pre-qualified offers ecosystem through improved data, tooling, and platform leverage
• Drive outcomes tied to customer adoption, revenue growth, cost efficiency, and reusability

Product Manager, Offers as a Service Platform

• Managing various touch points of the customer experience life cycle, from gathering information on products and pricing to onboarding potential customers and servicing established customers.
• Perform duties associated with customer service and sales support, including general office and administrative efforts, while acting as a liaison between internal departments and external parties.
• Demonstrate the aptitude to take on critical processes while maintaining high and consistent quality production standards and acting as a mentor to Rep I’s.
• Respond promptly to inquiries received by email or within Salesforce from internal and external customers and provide resolution, including basic technical support while acting as a liaison between the customer and internal departments.
• Verify the accuracy and completeness of information and documentation received from customers.
• Act as a liaison with departments such as TUCTS and TU Direct, support special projects, and perform additional duties including mentoring and reviewing work for accuracy.

Sales Support Representative

• Leading and coordinating resources for client-facing business reviews and internal account planning sessions.
• Facilitating both client facing and internal sales meetings; ensuring appropriate resource participation.
• Partner with Industry Executives to identify and drive adoption of new product opportunities, supporting strategic client growth.
• Serving as your customer's advocate; deeply understanding their business model and position within the market.
• Owning the account planning process, and determining the most strategic initiatives and priorities for your customers.
• Reviewing usage gaps and expansion opportunities in support of customer retention and expansion initiatives.

Client Executive – Financial Services, Consumer Interactive

Consultant

• Lead optimization of digital experiences with a strong focus on B2B marketing initiatives (approx. 90% B2B, 10% consumer).
• Analyze digital performance data and identify opportunities for improvement across web experiences.
• Design, execute, and manage A/B tests and optimization initiatives to enhance user engagement and conversion.
• Translate insights into actionable recommendations and implement improvements across digital platforms.
• Continuously monitor performance metrics and refine strategies based on results.
• Partner with cross-functional teams including marketing, content, and analytics to align on optimization strategies.
• Support ongoing testing cycles (analyze → propose → activate → measure → iterate).
• Contribute to improving overall digital experience across U.S. websites and marketing channels.

Senior Consultant, ABM and Experience Optimization

Product Marketing

• Lead GTM strategy, messaging, storytelling, pitch decks, promotional collateral, and sales enablement for TransUnion’s Identity, Audiences, and Measurement solutions
• Partner with product management to develop GTM strategy, track KPIs, and co-manage pipeline and revenue across US and global markets
• Manage cross-functional execution of go-to-market programs, including collaboration with international teams (UK, Canada, Germany, India, South Africa)
• Drive market awareness through industry events, speaking engagements, and thought leadership, supported by market research and competitive analysis
• Diagnose client and prospect needs, translating into questions and use cases, architect the story and position to solve critical client marketing opportunities
• Apply AI and machine learning–driven insights to inform product positioning, audience strategy, and go‑to‑market decisions, with the ability to translate technical capabilities into clear, customer‑centric value stories
• Work closely with the respective functions in marketing (Marketing Planning & Management, Campaign Management, Content, Events, Media, Branding & Design, Web teams) to execute GTM strategies and report/synthesize results against KPIs

Senior Product Marketing Advisor – Marketing Solutions

Account Manager

• Lead product and partnership strategy to drive development of alternative data products and strengthen TransUnion’s position in trusted decisioning.
• Identify market opportunities and translate client needs into scalable product capabilities and measurable commercial outcomes.
• Structure and execute strategic partnerships with financial institutions, fintechs, and data providers to expand data assets and solution offerings.
• Own the end-to-end product lifecycle from ideation through proof-of-concept, MVP (Minimum Viable Product), and full-scale delivery.
• Partner cross-functionally with Product, Engineering, Data Science, Legal, Compliance, and Operations to ensure successful execution.
• Act as a subject matter expert with clients, translating use cases into product requirements and influencing solution design.
• Drive voice-of-customer insights and competitive intelligence to inform product roadmap and partnership strategy.
• Oversee partner onboarding, data integrations, and delivery to ensure operational excellence and scalability.
• Collaborate with sales teams to establish and grow strategic partnerships that drive revenue and client impact.
• Represent TransUnion externally through thought leadership, industry events, and client engagements.

Principal, Product Strategy – Partnerships, Alternative Data

• Own the end-to-end product vision, strategy, prioritization, and roadmap for ShareAble.
• Lead a team responsible for product innovation, execution, and ongoing product health.
• Develop and champion business cases and partner across functions to secure investment.
• Gather and translate customer insights into actionable product enhancements.
• Define product requirements, epics, and capabilities in partnership with engineering.
• Lead go-to-market strategy and execution for product launches.
• Act as a product evangelist across internal and external stakeholders.
• Monitor KPIs, customer feedback, costs, and competitive landscape.
• Manage product lifecycle including backlog prioritization and sunset strategies.
• Ensure compliance and maintain secure product infrastructure.

Director, Product Management

Data Analyst

• Execute recurring operational data processes such as file downloads, uploads, and refreshes
• Run existing scripts, queries, or processes following documented procedures
• Prepare data inputs using standardized templates
• Perform basic data integrity checks including format, completeness, and expected volumes
• Maintain calendars for recurring processes and deliverables
• Distribute standard reports through defined channels
• Log operational activities and maintain basic SOP documentation
• Identify and escalate operational issues to ensure continuity

Data Analyst Intern

Analyst

• Conduct scoping/consultation calls with clients, partners and their staff, including, other stakeholders
• Draft scoping/proposal documentation and support contractual processes
• Rapidly and accurately responding to partner or client needs and requests, including requests for proposal, pricing quotes, and contracts as well as activities that expand existing relationships with partners
• Manage assigned case load with minimal assistance/manage entire sales process and oversee delivery
• Utilize data collections tools, EDR, forensic tools, threat intelligence and dark web scrapping/search tools, API’s and other available tools to support DFIR engagements
• Support Threat Actor engagements
• Extract, review and analyze log data
• Assist in drafting of case work product such as forensic reports
• Assist the overall team through the life cycle of cases
• Ensure client satisfaction, engagement, and success to support retention
• Including, reviewing documentation, providing constructive and meaningful feedback through analysis
• Communicate technical report findings and recommendations internally and with clients regarding identified forensic investigation evidence, vulnerabilities, data exposure and general risks
• While in-between assessments, this person will be expected assist in current and future on-going improvements to processes, tooling, including research on current trends and issues in the field
• Work alongside the business development team with delivery of account management tasks such as client reporting, contracting, and quarterly account reviews
• Utilize key systems to accurately report insights and analyze operational and market trends in support of business development team

Consultant, Cybersecurity

Industry Executive – Community Financial Institutions

Client Executive – Financial Services, Large Financial Institutions

Customer Care Advocate

Bilingual Customer Care Advocate

Product Manager, Offers as a Service Platform

Sales Support Representative

Client Executive – Financial Services, Consumer Interactive

Customer Care Advocate

Senior Consultant, ABM and Experience Optimization

Senior Product Marketing Advisor – Marketing Solutions

Principal, Product Strategy – Partnerships, Alternative Data

Director, Product Management

Data Analyst Intern

Global Incident Response Analyst