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TransUnion

Lead Engineer

TransUnion

MFT Engineer supporting Managed File Transfer platform through troubleshooting and operational support. Engaging in cross-functional teamwork and developing automation scripts for efficiency.

Posted 6/9/2026full-timeBengaluru • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies
ITSMLinuxPerlServiceNowShell Scripting

About the role

Key responsibilities & impact
  • Troubleshoot and resolve complex issues related to MFT infrastructure, protocols, and integrations (L2/L3 support)
  • Manage and support file transfers using protocols such as HTTPS, SFTP, and point-to-point
  • Perform root cause analysis (RCA) for recurring incidents and implement preventive measures
  • Collaborate with cross-functional teams to resolve escalated incidents and fulfill service requests
  • Monitor system health and performance, ensuring high availability and reliability of MFT services
  • Develop and maintain automation scripts using Shell scripting and/or Perl to streamline operations
  • Administer Linux-based systems, including patching, performance tuning, and log analysis
  • Document standard operating procedures (SOPs), known error databases (KEDBs), and knowledge articles

Requirements

What you’ll need
  • Strong understanding of file transfer protocols (HTTPS, SFTP, point-to-point)
  • Proficiency in Linux command-line operations and system administration
  • Hands-on experience with scripting languages such as Shell and/or Perl
  • Experience in L2/L3 support roles, including incident triage, resolution, and RCA documentation
  • Familiarity with ITSM tools (e.g., ServiceNow, Remedy) for ticket and change management
  • Willingness to work in one of three rotational shifts

Benefits

Comp & perks
  • 24x7 support coverage
  • Cross-functional team collaboration
  • Documentation of standard operating procedures

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
MFT infrastructurefile transfer protocolsHTTPSSFTProot cause analysisShell scriptingPerlLinux system administrationperformance tuninglog analysis
Soft Skills
troubleshootingcollaborationincident resolutiondocumentation