Lead Engineer, GCP DevOps Engineering

TransUnion

Lead Engineer overseeing OneDev, UKDevTools, and Observability platforms. Driving operational excellence, incident resolution, and team collaboration within TransUnion's cloud delivery environment.

Posted 6/3/2026full-timeChennai • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

CloudGoogle Cloud PlatformGrafanaKubernetesPostgresPrometheusTerraformVault

About the role

Key responsibilities & impact

Technically lead day-to-day operations of the OneDev, UKDevTools and Observability platforms deployed in the UK region ensuring high availability, performance, and resilience.
Technically lead incident response, root cause analysis, and resolution processes.
Oversee incident management, monitoring, and escalation processes to maintain platform stability and minimise service disruptions.
Coordinate and participate in post-incident reviews (post-mortems/PIRs) with global and regional teams, driving the identification and implementation of corrective actions.
Define and monitor SLAs, KPIs, and operational metrics of OneDev, UKDevTools and Observability platforms.
Support the Software Delivery Platform Manager in producing and analysing reports on platform availability, performance, and capacity, supporting data-driven decision-making and proactive capacity planning.
Collaborate with in region and global DevOps, Infrastructure, InfoSec and other support teams to maintain operational excellence.
Create and maintain a capability catalogue of supported tools, services, and patterns with clear guidance on when and how to use them.
Support the Software Delivery Platform Manager in facilitating in regular tooling vendor service review meetings, managing any escalations that need to be made into the vendor in support of tickets raised that require urgent attention.
Drive continuous improvement initiatives across operational processes.
Participate in an out-of-hours support rota.
Technically lead end to end delivery of new software delivery platform capabilities, features, upgrades, and enhancements.
Create, maintain, and own delivery plans for delivering platform initiatives, ensuring clarity of scope, timelines, milestones, dependencies, and risks.
Coordinate cross-team delivery schedules, ensuring Software Delivery Platform roadmap items have appropriate interlocks into Product Managers/Owners and into Delivery Teams.
Track and communicate progress against delivery plans, proactively identifying slippage and implementing corrective actions.
Remove delivery blockers and ensure milestones are achieved on time.
Help prioritise platform capabilities and improvements based on customer, engineering, and business needs
Drive consistency in tooling, environments, development pipelines, and release processes.
Work closely with Service team to support smooth transition into service of new platform capabilities through the STP process(es).
Proactively identify opportunities to enhance existing delivery platform services by gathering user feedback, analysing bottlenecks and applying best practices, ensuring all improvements are captured and prioritised within platform backlogs.
Intercept, triage and prepare for changes communicated by US Central Comms relating to all technologies contained within OneDev where changes will have impact to UK Delivery teams.

Requirements

What you’ll need

Extensive experience (10+ years) in technical leadership roles within cloud-native, containerized environments, with a proven track record of delivering complex solutions at scale.
Demonstrated technical leadership in CI/CD pipeline management, particularly using Harness for automated build and deployment processes.
Advanced skills in infrastructure automation with Terraform, including integration with Harness IaC pipelines.
Experience managing secrets and sensitive data using HashiCorp Vault.
Experience working with Artifactory for artifact management.
Solid understanding of application security best practices, including integrating and acting on findings from CheckMarxOne or similar tools.
Deep expertise in Kubernetes, specifically managing and supporting GKE (Google Kubernetes Engine) clusters and containers in production environments.
Advanced proficiency with Helm, including designing, installing, and managing applications using Helm charts.
Hands-on experience with Wiz for Cloud Native Application Protection and container security, including policy definition and incident response.
Strong background in GCP cloud networking, load balancing, and traffic management, with the ability to architect and troubleshoot complex network topologies.
Good understanding of Cloudflare.
Comprehensive knowledge of GCP compute services and Google Cloud Storage (GCS) for managing both structured and unstructured data.
Significant experience with PostgreSQL for database design, optimization, and management in high-availability environments.
Expertise in implementing and managing Identity and Access Management (IAM) solutions using Ping and/or Keycloak.
In-depth experience with Kong APIM for API lifecycle management, security, and governance.
Strong monitoring and observability skills, including creating and interpreting dashboard alerts from GCP Native Observability, Prometheus, Grafana, and OpenTelemetry.
Ability to translate high level architectural blue-prints into detailed low level designs.
Excellent communication, mentoring, and stakeholder management skills, with a passion for developing team capabilities and fostering a culture of technical excellence.
Ability to collaborate effectively with cross-functional teams to deliver robust, secure, and scalable solutions aligned with business objectives.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

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Hard Skills & Tools

technical leadershipCI/CD pipeline managementinfrastructure automationKubernetesGCP cloud networkingPostgreSQLIdentity and Access Management (IAM)monitoring and observabilitycloud-native environmentscontainer security

Soft Skills

communicationmentoringstakeholder managementcollaborationproblem-solvingcontinuous improvementincident responsedata-driven decision-makingteam capabilities developmentcross-functional teamwork