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Integrations Engineer
TransUnionIntegrations Engineer working with customers to implement TransUnion's fraud solutions effectively. Collaborating with global teams and providing ongoing support for technical integrations.
Tech Stack
Tools & technologiesCloudSOAP
About the role
Key responsibilities & impact- Support customer onboarding and technical implementations/integrations of TransUnion fraud solutions
- Work directly with clients via Salesforce tickets, email, and Microsoft Teams to provide technical guidance and resolve issues
- Troubleshoot and resolve integration-related incidents affecting customer environments
- Partner with customers’ technical teams to successfully integrate APIs and services into their systems
- Monitor and manage incoming support requests and prioritize based on urgency and impact
- Participate in incident response and help restore services in case of disruptions
- Provide ongoing support for integrations, ensuring stability and performance
- Collaborate with global teams across regions (e.g., US, UK, LATAM)
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field
- 4+ years of experience in Application or system integrations / implementations
- Experience working with APIs, Web Services, REST, and/or SOAP
- Experience working in Cloud or SaaS environments
- Strong troubleshooting and problem-solving skills in client-facing technical environments
- Strong communication skills and ability to interact directly with customers
- Fluency in English and Spanish
Benefits
Comp & perks- Professional development opportunities
- Work with great people
- Pioneering products
- Cutting-edge technology
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
APIWeb ServicesRESTSOAPCloudSaaSApplication IntegrationSystem IntegrationTechnical ImplementationsTroubleshooting
Soft Skills
Problem-solvingCommunicationCustomer InteractionCollaborationTechnical GuidanceIncident ResponsePrioritizationSupportAdaptabilityTeamwork
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information TechnologyBachelor’s degree in Software Engineering