Toptal

Product Manager

• Own and evolve the end-to-end product strategy and roadmap for a portfolio of internal and customer-facing products, with an emphasis on growth, platform leverage, and cross-product synergy.
• Define how Toptal’s products, tools, marketplaces, and services come together into cohesive customer experiences for both talent and clients.
• Translate high-level vision into clear strategic frameworks, roadmaps, and prioritization criteria that teams can execute against.
• Identify and validate opportunities for platform capabilities that can be reused across business lines, acquisitions, and partners.
• Lead strategy for upsell, cross-sell, and packaging across multiple offerings and customer segments.
• Partner closely with Growth Marketing to align experimentation, funnel optimization, and long-term product strategy.
• Define segmentation-driven approaches for determining what to offer, when to offer it, and how.
• Partner closely with M&A to develop and continuously improve repeatable product integration frameworks that support acquisition strategy and accelerate value creation.
• Provide thought leadership and clear communication (written and verbal) to Product, Engineering, and executive stakeholders.
• Track progress, assess risks, and communicate tradeoffs, mitigation plans, and outcomes.
• Guide prioritization and sequencing of initiatives as the team and portfolio scale.
• Lead, coach, and grow a team of Product Managers, helping them do the best work of their careers.
• Help shape the Product Management function and culture, including how teams collaborate, plan, and measure success.
• Work cross-functionally with Operations, Legal, Marketing, and Engineering to ensure alignment, buy-in, and execution.
• Establish objectives and initiatives, recommend team structure, and scale the organization thoughtfully as strategy solidifies.

Senior Director of Product, Growth

Marketing Operations

• Develop and implement customer experience communications strategies relative to third-party organizations and among key internal and external stakeholders.
• Project manage initiatives and projects across marketing functions, ensuring alignment with business needs, utilizing our in-house operations management tools.
• Manage workflows, improve processes, and facilitate review cycles to deliver projects on time and with quality, ensuring that project management tools like Asana are reporting accurate and helpful information.
• Perform regular and ad-hoc analyses using SQL, Google Sheets, or other reporting tools to provide actionable insights and verify activities. Track, report, and measure the success of activities.
• Provide thought leadership, strategic insight, and clear communication (written and verbal) to your team and the organization on the company’s marketing strategy.
• Develop and implement cross-functional communications plans and processes for customer feedback and assessments.
• Write and present clear updates and progress reports that translate data into narratives for leadership and functional peers.
• Build relationships and coordinate with third-party organizations to provide information, analyze and interpret data and respond to inquiries.
• Work with internal business leaders to respond to clients, social media, and other inquiries related to third-party assessments.
• Partner with executives and senior leaders to achieve successful outcomes through major Marketing initiatives that result in new offerings, enhanced infrastructure, and processes. Your ability to learn the business, partner with executives, develop recommendations, and act swiftly to drive to completion will be key to your success.
• Be in constant communication with team members via Slack and Zoom.
• Identify many optimizations and opportunities that you see relating to furthering the growth tactics, organizational dynamics, and talent capabilities of the Marketing team.
• Accomplish work objectives through leading and supervising other Toptal team members within Marketing Operations.
• Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.
• Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.
• In the first week, expect to:
• Onboard and review our operating frameworks (OKRs, RACIs, intake models).
• Independently participate in and complete company-wide training sessions.
• Meet your team, colleagues from the broader marketing team, managers, and key stakeholders.
• Shadow team members across the company to learn the core of Toptal’s operations, goals, and measurable outcomes.
• Familiarize yourself with critical business tools and vendors.
• In the first month, expect to:
• Begin assessment of third-party organizations, social media engagements, and other online interactions.
• Audit current boards, queues, and reporting to understand workflows and quality bars.
• Write clear, structured creative briefs, coordinating with stakeholders and tracking execution through creative teams.
• Develop an understanding of Toptal’s business and how its services and brand are marketed.
• Understand the inner workings of the Marketing team and how they work effectively with other teams.
• In the first three months, expect to:
• Develop a customer experience communications plan integrated with the overall corporate communications plan, ensuring it is aligned with corporate objectives.
• Coordinate and build relationships with third-party organizations to provide information, analyze data, and respond to inquiries.
• Maintain marketing libraries (success stories, testimonials, creative assets), ensuring accuracy and accessibility of data.
• Facilitate seamless cross-functional communication and provide status updates on milestones and deliverables.
• Contribute to the planning and execution of marketing automation campaigns in Salesforce Marketing Cloud and HubSpot, including segmentation, quality assurance, scheduling, and reporting.
• Have a very strong understanding of how the Marketing function and all related external functions work together.
• In the first six months, expect to:
• Partner with business leaders and others in real-time to develop and submit the required information for third-party organizations.
• Write and present clear updates and progress reports that translate data into narratives for leadership and functional peers.
• Identify opportunities to optimize processes, automate repetitive tasks, and improve workflow coordination across Marketing.
• Establish durable playbooks (briefing, intake, QA, post-mortems) and dashboards used by senior stakeholders.
• In the first year, expect to:
• Collaborate with business leaders and others to develop and submit the required information for third-party organizations.
• Work with business leaders and others to directly respond to clients, social media, and other inquiries related to third-party assessments or other issues that may garner external attention.
• Operate as a project manager on key projects for the marketing function under the guidance and strategy of project owners.
• Own processes and execution for specific marketing channels, intaking requests from stakeholders, coordinating with creative/design teams, reviewing and finalizing work products, and launching them.
• Collaborate with the Marketing Strategy team to help identify, scope, and address new growth opportunities and develop a broader marketing strategy.
• Consult with other marketing leaders to help design new marketing processes and operations.
• Have scaled the work output of Marketing significantly.

Manager, Marketing Operations

• Develop and implement customer experience communications strategies relative to third-party organizations and among key internal and external stakeholders.
• Project manage initiatives and projects across marketing functions, ensuring alignment with business needs, utilizing our in-house operations management tools.
• Manage workflows, improve processes, and facilitate review cycles to deliver projects on time and with quality, ensuring that project management tools like Asana are reporting accurate and helpful information.
• Perform regular and ad-hoc analyses using SQL, Google Sheets, or other reporting tools to provide actionable insights and verify activities. Track, report, and measure the success of activities.
• Provide thought leadership, strategic insight, and clear communication (written and verbal) to your team and the organization on the company’s marketing strategy.
• Develop and implement cross-functional communications plans and processes for customer feedback and assessments.
• Write and present clear updates and progress reports that translate data into narratives for leadership and functional peers.
• Build relationships and coordinate with third-party organizations to provide information, analyze and interpret data and respond to inquiries.
• Work with internal business leaders to respond to clients, social media, and other inquiries related to third-party assessments.
• Partner with executives and senior leaders to achieve successful outcomes through major Marketing initiatives that result in new offerings, enhanced infrastructure, and processes. Your ability to learn the business, partner with executives, develop recommendations, and act swiftly to drive to completion will be key to your success.
• Be in constant communication with team members via Slack and Zoom.
• Identify many optimizations and opportunities that you see relating to furthering the growth tactics, organizational dynamics, and talent capabilities of the Marketing team.
• Accomplish work objectives through leading and supervising other Toptal team members within Marketing Operations.
• Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.
• Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.
• In the first week, expect to onboard and review our operating frameworks (OKRs, RACIs, intake models).
• Independently participate in and complete company-wide training sessions.
• Meet your team, colleagues from the broader marketing team, managers, and key stakeholders.
• Shadow team members across the company to learn the core of Toptal’s operations, goals, and measurable outcomes.
• Familiarize yourself with critical business tools and vendors. In the first month, expect to begin assessment of third-party organizations, social media engagements, and other online interactions.
• Audit current boards, queues, and reporting to understand workflows and quality bars.
• Write clear, structured creative briefs, coordinating with stakeholders and tracking execution through creative teams.
• Develop an understanding of Toptal’s business and how its services and brand are marketed.
• Understand the inner workings of the Marketing team and how they work effectively with other teams. In the first three months, expect to develop a customer experience communications plan integrated with the overall corporate communications plan, ensuring it is aligned with corporate objectives.
• Coordinate and build relationships with third-party organizations to provide information, analyze data, and respond to inquiries.
• Maintain marketing libraries (success stories, testimonials, creative assets), ensuring accuracy and accessibility of data.
• Facilitate seamless cross-functional communication and provide status updates on milestones and deliverables.
• Contribute to the planning and execution of marketing automation campaigns in Salesforce Marketing Cloud and HubSpot, including segmentation, quality assurance, scheduling, and reporting.
• Have a very strong understanding of how the Marketing function and all related external functions work together. In the first six months, expect to partner with business leaders and others in real-time to develop and submit the required information for third-party organizations.
• Write and present clear updates and progress reports that translate data into narratives for leadership and functional peers.
• Identify opportunities to optimize processes, automate repetitive tasks, and improve workflow coordination across Marketing.
• Establish durable playbooks (briefing, intake, QA, post-mortems) and dashboards used by senior stakeholders. In the first year, expect to collaborate with business leaders and others to develop and submit the required information for third-party organizations.
• Work with business leaders and others to directly respond to clients, social media, and other inquiries related to third-party assessments or other issues that may garner external attention.
• Operate as a project manager on key projects for the marketing function under the guidance and strategy of project owners.
• Own processes and execution for specific marketing channels, intaking requests from stakeholders, coordinating with creative/design teams, reviewing and finalizing work products, and launching them.
• Collaborate with the Marketing Strategy team to help identify, scope, and address new growth opportunities and develop a broader marketing strategy.
• Consult with other marketing leaders to help design new marketing processes and operations.
• Have scaled the work output of Marketing significantly.

Marketing Operations Manager

Backend Engineer

• Write elegant, efficient, and testable Ruby code that is easy to maintain and debug.
• Cover code with tests and perform manual testing of features, while reviewing the work of colleagues.
• Work on the infrastructure part of the project, collaborating with Infrastructure Engineers.
• As a true teammate, continuously improve the team’s processes, brainstorm ideas, communicate statuses, and progress.
• Mentor team members, provide feedback, and continuously improve as a professional.
• Learn new concepts and technologies.
• Design, develop, document, analyze, create, test or modify computer or cloud-based systems or programs.

Senior Back-end Engineer – Growth Force

Pre-sales Engineer

• Meet with prospective or existing clients (virtually or in person) to understand their business goals, challenges, and technical environment.
• Conduct needs assessments and translate business requirements into technology capabilities.
• Ask probing questions to uncover pain points and desired outcomes.
• Document client requirements and align them with appropriate solution offerings.
• Collaborate with internal technical teams to design tailored solutions (e.g., software configurations, cloud architectures, integration frameworks, managed service models).
• Deliver product or solution demonstrations customized to the client’s environment and use cases.
• Present technical solutions in business terms to non-technical audiences.
• Work with delivery, product management, and engineering teams to ensure solutions can be delivered as proposed.

Technology Presales Consultant

• You will be working directly with Toptal’s clients to understand their needs, custom-match them with talent from our network, and provide support during the matching process.
• Work with clients to understand their needs, custom-match them with experts from different specialties within our talent network (Marketing Experts, Product Manager, Project Manager, among others), and provide support during the matching process, throughout the engagement, and beyond.
• Manage client expectations effectively.
• Write professional, engaging, and accurate job descriptions to attract the best talent for the job.
• Find the right talent to meet client goals.
• Introduce the talent to the client in a way that showcases the talent’s experience, skills, and relevance to the client’s business needs.
• Manage the matching process end-to-end to ensure a positive experience for both the client and talent, including confirming that talent meets both skills and experience criteria along with the commitment and timezone constraints.
• Getting clients’ feedback to increase the likelihood of success.
• Work collaboratively with other teams to effectively take advantage of opportunities, remove friction in the process, and deal with engagement issues when they arise.

Marketing, Product Management

Chief Marketing Officer

• Work with our Executive, Marketing, Customer, Talent Operations, and other key teams across the company to set and execute the roadmap for Toptal’s short- and long-term marketing plans.
• Act as a high-level project manager for all of the marketing-related initiatives that your team is responsible for, ensuring that all initiatives are on time and adequately resourced. The life cycle of your projects, at a high level, will be: Dive into a Marketing initiative with a consultant’s mindset, ask questions to learn everything you can about the subject. Remove constraints and use non-incremental thinking to determine how to frame the initiative such that the related projects and components can deliver an order of magnitude greater impact. Execute on your plans, frequently doing things yourself as an individual contributor, and laying a solid foundation that can be built upon and owned or significantly supported by you upon completion. Ensure that the project can be sustainable within the function or company into the future by implementing processes that allow for its success into the future.
• Partner with executives and other senior leaders to achieve successful outcomes through major Marketing initiatives that result in new offerings, enhanced infrastructure, and processes. Your ability to learn the business, partner with executives, develop recommendations, and act swiftly to drive to completion will be key to your success. Upon completion, you will ‘own’ or significantly support the initiative on an ongoing basis and work for continual improvement to support Toptal’s growth strategies.
• Build forecasts and projections that relate to the expected ROI on marketing campaigns, traffic, and user acquisition, and other areas of marketing that require robust and rigorous financial analysis.
• Help craft and sustain KPIs that each functional area of the Marketing team needs to execute effectively within the context of the larger functional goals.
• Work with the Business Analytics and Market Insights teams, extrapolating insights and turning those insights into actionable strategies that other teams can leverage to create marketing initiatives around.
• Leverage data-driven decision-making to continuously test, measure, and optimize marketing campaigns, including A/B testing, conversion rate optimization, and ROI analysis, with a focus on creative testing.
• Guide the prioritization of key initiatives across Performance Marketing, Content Marketing, Creative, and Growth Product as Toptal scales.
• Ensure the team is maximizing the impact of all creative and growth experiments by maintaining organized playbooks, automated systems, and dashboards that track the states and thresholds related to each experiment.
• Facilitate effective brainstorming sessions, which contribute to the generation of new ideas that push the boundaries of what’s possible for Performance Marketing and SEM.
• Help facilitate effective training on marketing-related topics to ensure all of the relevant stakeholders are properly educated on how to infuse the best marketing tactics into their content, initiatives, and products to maximum impact.
• Provide thought leadership, strategic insight, and clear communication (written and verbal) to your team and the organization on the company’s marketing strategy.
• Be in constant communication with team members via Slack, Zoom, and other means.
• Accomplish work objectives through leading and supervising other Toptal team members within the function or subfunction.
• Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.
• Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.

Director of Marketing Strategy

Technical Account Manager

• Consult with clients to understand challenges and needs to be addressed.
• Design holistic solutions that seamlessly leverage experts from across the network.
• Define job descriptions, responsibilities, and requirements for a given solution.
• Search through expert profiles and select candidates based on fit and availability.
• Facilitate introduction and connection between candidates and clients to build trust.
• Deliver a successful expert hire(s) with consistent and value-added follow through.
• Provide advice and guidance to experts in the network.
• Investigate disputes and collaborate cross-functionally in the resolution process.

Manager

• Own the end-to-end delivery lifecycle to ensure consistent client satisfaction and revenue retention.
• Own end-to-end delivery execution for assigned projects and managed services, from kickoff through closure or transition to steady state, ensuring scope, schedule, and quality commitments are met.
• Build and maintain detailed delivery plans, milestones, and work breakdown structures, proactively managing risks, issues, and dependencies across distributed teams.
• Enforce standardized delivery methodologies, SLAs, and best practices defined by the Delivery Director and Practices, ensuring consistent execution across all engagements.
• Run recurring delivery ceremonies (stand-ups, sprint reviews, status calls, service reviews) and drive clear action ownership and follow-through.
• Monitor delivery KPIs (defects, rework, SLA adherence, CSAT, incident trends) and implement corrective actions and continuous improvement initiatives.
• Serve as the primary day-to-day delivery contact for client stakeholders for assigned engagements, fostering trusted relationships through clear, proactive communication.
• Prepare and lead regular client status and service review meetings, providing concise views of progress, risks, issues, financials, and improvement actions.
• Manage expectations and escalations in partnership with Delivery Directors and Account/Sales counterparts, ensuring transparent handling of challenges and trade-offs.
• Capture client feedback and translate it into concrete delivery improvements and opportunities for expanded value.
• Manage engagement-level financials within portfolio guardrails, including revenue realization, margin performance, and accurate forecasting for assigned projects and services.
• Track effort, burn, and utilization against plan; proactively adjust staffing, scope, and delivery approach to protect margins while maintaining quality.
• Ensure proper scope control and change management, identifying out-of-scope work and partnering with Sales and Delivery Directors to structure change orders.
• Support accurate and timely billing by validating deliverable sign-offs, timesheets, and milestone completions.
• Apply AI-enabled tools and automation (e.g., for planning, estimation, testing, monitoring, reporting) in daily execution, following standards and guardrails set by Delivery Directors and AI/Operations teams.
• Use data and analytics to inform delivery decisions, including forecasting, capacity planning, and early risk identification.
• Champion adoption of standardized playbooks, templates, and tooling to reduce variability, improve productivity, and enhance client outcomes.
• Provide feedback on AI-enabled and standardized processes to help refine and improve delivery practices over time.
• Coordinate and lead cross-functional teams (talent placement, consultants, engineers, SMEs) across multiple time zones to deliver against commitments.
• Provide day-to-day direction, prioritization, and coaching to team members, creating clarity on goals, roles, and expectations.
• Foster a culture of accountability, collaboration, and continuous improvement through retrospectives and data-driven learning.
• Partner with Sales, Presales, and Delivery Directors to provide delivery inputs to proposals, SOWs, and account plans, ensuring commitments are realistic and executable.
• Contribute to solution design with practical delivery approaches, plans, estimates, and risk assessments for new and expanding engagements.
• Participate in select client pre-sales discussions to represent delivery feasibility, delivery model options (project vs managed services), and implementation considerations.
• Monitor on-time delivery and milestone adherence for assigned engagements.

Delivery Manager

SEO Marketing

• Own and execute organic growth initiatives in close partnership with a fast-moving, cross-functional team.
• Provide clear strategic thinking, written guidance, and thought leadership on SEO direction and prioritization.
• Conduct deep, ongoing SERP and competitive analysis, including classic search results and AI-augmented answer experiences.
• Optimize on-page content, internal linking, and information architecture for both head terms and long-tail demand.
• Lead keyword research, intent modeling, and query clustering, with an emphasis on commercial and product-led intent.
• Define and oversee content generation and optimization strategies that align with searcher intent and drive conversions.
• Identify and execute authority-building initiatives, including backlink analysis, link quality monitoring, and scalable acquisition strategies.
• Partner with content, PR, and distribution teams to define target terms, anchor strategies, and landing pages that strengthen key revenue-driving URLs.
• Own technical SEO hygiene, including crawlability, indexing, rendering, Core Web Vitals, site speed, and structured data.
• Collaborate with Product and Engineering teams on SEO-driven product improvements, templates, and platform capabilities.
• Monitor and report on core SEO KPIs, including rankings, traffic quality, CTR, conversion rate, and cost efficiency.
• Maintain strong, proactive communication with stakeholders via Slack, Zoom, and written documentation.

SEO Specialist

Full-stack Engineer

• Work in a small team shipping mobile features continuously.
• Take ownership of React Native implementation from ticket to production.
• Collaborate closely with backend engineers to deliver end-to-end user flows.
• Ship fast, fix fast, and improve based on real usage.
• Build and ship React Native apps using Expo for iOS and Android.
• Implement core user flows: onboarding, authentication, payments, balances, and settings.
• Integrate backend APIs efficiently and handle loading, error, and retry states correctly.
• Focus on performance and reliability under real-world conditions (poor connectivity, retries, edge cases).
• Own releases: builds, OTA updates, store submissions, and production fixes.
• Keep the codebase clean, maintainable, and easy to extend as the product evolves.

Senior Software Engineer

• Write production code while setting technical direction across backend and frontend systems.
• Lead engineers working on APIs, core services, and client-facing applications (including mobile).
• Own end-to-end delivery of critical product capabilities, from data models to user experience.
• Partner closely with product, design, and compliance to deliver secure, scalable systems.
• Grow your leadership scope as the team and platform scale.
• Design, build, and operate distributed systems that move billions in payments globally with near-zero downtime.
• Write and review high-quality production code across backend and full-stack components.
• Provide technical leadership and people management across backend and frontend engineers.
• Set architectural direction and engineering standards that scale across services and client applications.
• Lead execution: planning, prioritisation, reviews, and delivery across teams.
• Embed compliance by design across backend and frontend flows (KYC/AML, fraud detection, auditability).
• Lead integrations with stablecoin and fiat rails (wallets, custodians, on/off-ramps).
• Ensure systems meet strict SLAs (99.99% uptime) and latency targets (<100ms).

Engineering Team Lead – Fintech, Payments

• Own and lead all aspects of an established agile team, including backlog grooming, prioritization, and cross-functional coordination, with a focus on delivering AI-driven product capabilities.
• Translate AI platform capabilities into customer-facing, talent-facing, and internal product experiences that deliver measurable business value.
• Responsible for defining the scope of new product features and ongoing feature improvements.
• Write and prioritize user stories and define acceptance criteria.
• Establish and maintain a high level of credibility with internal and external partners.
• Break down complex problems and use data, analytics, and user research to inform product direction and validate AI-driven solutions.
• Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.
• Run various ad-hoc research and business analyses to assess opportunities and risks.
• Take ownership of identifying and solving complex product challenges that align with both short-term goals and long-term strategic initiatives.
• Onboard and integrate into Toptal while independently starting to study and learn the Toptal product suite.
• Work cross-functionally and with other Product Managers to organize and prioritize high-level roadmap and backlog.
• Collaborate closely with the development team.
• Monitor and measure the success of your initiatives against company goals.
• Continuously improve the team’s processes through meaningful contributions.

Senior Director of Product, Growth

Senior Director of Product, Growth

Manager, Marketing Operations

Marketing Operations Manager

Senior Back-end Engineer – Growth Force

Technology Presales Consultant

Marketing, Product Management

Director of Marketing Strategy

Director of Marketing Strategy

Technical Account Manager

Delivery Manager

SEO Specialist

Senior Software Engineer

Engineering Team Lead – Fintech, Payments

Senior Product Manager, AI