Thermo Fisher Scientific

Account Manager

• Increase revenue by developing and managing strategic customer relationships across our diverse portfolio of scientific products and solutions
• Serve as a trusted advisor to customers, using your scientific expertise and consultative sales approach to help them advance critical research, development, and manufacturing initiatives
• Collaborate with technical specialists, product managers, and support teams to deliver comprehensive solutions that enable customers to make the world healthier, cleaner, and safer

Senior Account Manager – Bioproduction

Night Shift

• Provide high quality customer service to client customers including consumers, HCPs, and client personnel.
• Document interactions according to PPD and client guidelines.
• Identifies adverse events (AEs) and product complaints (PCs).
• Process medical information request (e.g., fulfillment) via e-mail; fax and regular mail.
• Perform line checks and system verifications, and generate reports.

Customer Assistance Specialist

Sales Operations Manager

• Initiate local quotation activities once site selection has been confirmed.
• Review technical strategy from SMEs ensuring alignment with client needs.
• Responsible for building the draft technical scope, high level timelines and price estimates for the bid proposal using current quoting processes, tools and templates.
• Where appropriate, working with the Legal / Contracts function to ensure that the correct legal terms and conditions are applied to a given proposal.
• Ensuring that the appropriate proposal review and authorization have been acquired from site SMEs and management; this may include supporting deal pricing / margin discussions with Site Leadership.
• Support the Sales team on teleconferences or site visits with the client to confirm the technical aspects of projects are understood and priced appropriately together with gaining an understanding of the actions needed to progress a given deal towards successful closure and assisting / coordinating internally as necessary. Follow up as required.
• Coordinating the transition of the project information with technical contacts & project management team for all awarded projects. This includes the timely "file dropping" of quoting information into ChangePoint.
• Contribute to the updating and maintenance of SalesForce.com.
• Provide assistance to general enquiries raised by the Sales group.
• Work with Business Development Executives, Site Leadership and Project Managers to promote Patheon and ensure client satisfaction.
• Must be prepared to present and discuss quotation aspects and analysis to all levels of the organization.
• Contribute to continuous improvements within the proposals process.
• Where applicable, performs job responsibilities in compliance with cGMP and all other regulatory agency requirements.
• Performs other duties as assigned.

Sales Operations Analyst II

Project Manager

• Guide initiatives that drive business transformation and operational excellence
• Oversee complex, cross-functional projects from inception through delivery
• Focus on transitions, process improvements, system implementations, and change management programs
• Work with stakeholders across the organization to support portfolio goals
• Build and develop teams while implementing best practices and fostering innovation
• Promote continuous improvement aligned with the mission to enable customers to make the world healthier, cleaner, and safer

Project Management Manager

• Manage and grow a diverse portfolio of customers across Germany, Austria and Switzerland.
• Develop trusted relationships with customers and understand their scientific, operational and commercial needs.
• Help customers identify the right products and services.
• Proactively engage existing customers and uncover new opportunities.
• Connect with customers through phone, video meetings and LinkedIn.
• Build and maintain a healthy sales pipeline using Salesforce.
• Collaborate across different teams to improve customer experience.

Account Manager – Germany, Austria, Switzerland

Operations

• Identify and recommend operational proposal strategic plans for your assigned area (TA or Segment) or region(i.e. China) that align with the commercial win strategy; determine the level of proposal deliverable and key operations messages, and manage the triage process within clinical operations to meet proposal deliverables.
• Ensure the budget reflects the operational strategy and oversee achievement of profitability targets.
• Partner with Clinical Operations, the Commercial Organization, and GPD to enhance proposal efficiency management in order to decrease COS.
• Drive the development of the operations segment of the proposal deliverable within prescribed timelines, disseminate operational strategy to the proposal team, and develop KPIs to ensure a successful operations segment of the deliverable.
• Collaborate with the cross-functional team in a matrix environment to establish an efficient and aligned process within clinical operations.
• Manage the operations escalation process and advise the commercial strategy team.
• Assess cross-functional satisfaction and recommend future strategies and actions to ensure the overall success of the process and outcomes.
• Recommend and implement revisions for Clinical Operations post-award to successfully execute the proposal.

Operations Strategy Consultant

Manager

• Provide strategic and operational leadership to a team of Technical Sales Specialists (TSS) across EMEA
• Guide business growth and meet revenue targets
• Ensure customer satisfaction through innovative solutions and technical expertise
• Partner with sales, marketing, product management, and other cross-functional teams to implement commercial strategies
• Develop market opportunities and retain talent
• Create a culture of excellence and ensure delivery of exceptional customer value
• Use data-driven insights to enhance sales processes and maintain robust forecasting

Senior Manager, LSMS, TSS, EMEA

• Reviews reports on daily production, passes relevant information up.
• Double checks timekeeping records and submits them. Approval of PA/PC hours.
• Follows and helps to update Lean documentation.
• Creates training specifics for projects. Trains PCs.
• Meets with project developers for updates on project specifics.
• Addresses project issues on a project level.
• Work with other PCs, PMs, and SPMs to ensure appropriate coverage of all duties within the appropriate process flow.
• Respond to ambiguities/changes/updates from SPM(s) in a timely manner and ensure they are passed down to other team members.
• Identify and communicate process improvements or areas of waste to enhance process flow and promote efficiency while collecting and passing these on from team members below.
• Complete End of Day (EOD) reporting pertaining to process flow to ensure proper hand off to the next shift owners.
• Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the assigned project.
• Additional duties as required.

Full-stack Engineer

• Lead downstream process design, including PFDs, P&IDs, balances, and equipment specs
• Develop scalable solutions for harvest, clarification, depth filtration, TFF, and chromatography purification systems
• Ensure compliance with cGMP and global regulatory standards
• Lead FEL/FEED efforts, translating customer needs into defined scopes
• Develop costed proposals with scope, assumptions, risks, and exclusions
• Support CAPEX estimates aligned with commercial and margin goals
• Serve as primary technical contact for customers and project teams
• Lead design reviews, technical discussions, and executive presentations
• Collaborate cross-functionally across sales, engineering, and global teams
• Contribute to technical marketing (white papers, webinars, presentations)
• Provide technical guidance during early project phases as needed

Senior Downstream Process Engineer, Commercial

• Lead upstream process design, including PFDs, P&IDs, balances, and equipment specs
• Develop scalable solutions for media prep and bioreactor-based manufacturing with automation
• Ensure compliance with cGMP and global regulatory standards
• Lead FEL/FEED efforts, translating customer needs into defined scopes
• Develop costed proposals with scope, assumptions, risks, and exclusions
• Support CAPEX estimates aligned with commercial and margin goals
• Serve as primary technical contact for customers and project teams
• Lead design reviews, technical discussions, and executive presentations
• Collaborate cross-functionally across sales, engineering, and global teams
• Contribute to technical marketing (white papers, webinars, presentations)
• Represent Thermo Fisher at industry events to promote bioproduction solutions
• Ensure smooth handoff to execution teams with clear scope and continuity

Senior Upstream Process Engineer, Commercial

Sales

• Consistently achieve or exceed sales targets by maintaining existing business, prospecting to develop incremental business, and conducting cold calls to develop new business in assigned accounts
• Execute effective sales strategies, including prospecting, qualification, value-based selling, and closing
• Leverage product, application, and workflow knowledge to position solutions, deliver technical presentations and demonstrations, and drive customer adoption
• Manage sales opportunities through disciplined pipeline management, including forecasting, next steps, and close plans
• Maintain strong customer relationships and engage key stakeholders across accounts
• Participate in sales meetings, seminars, and trade shows
• Collaborate with internal teams and channel partners to deliver results
• Demonstrate strong technical understanding of spatial biology to drive engagement, sales growth and establish KOL relationships within the spatial imaging community
• Maintain a consistent operating rhythm to manage territory performance, including funnel management, account planning, and achieve KPI metrics
• Routinely update CRM (Salesforce) to ensure accurate forecasting, pipeline health, and visibility to business performance
• Prepare quarterly account and territory plans to define focused sales strategies and actions to achieve revenue targets, and mitigation plans to close gaps
• Share market insights, competitive intelligence, and best practices with internal stakeholders.

Senior Technical Sales Specialist – Spatial Imaging

Systems Engineer

• Lead requirements gathering sessions with cross-functional stakeholders
• Elicit, analyze, and document business and functional requirements with a strong focus on LMS workflows
• Translate requirements into well-defined user stories, acceptance criteria, and backlog items in Azure DevOps
• Act as a liaison between business stakeholders and technical teams to ensure alignment and clarity
• Support Agile ceremonies (sprint planning, backlog grooming, stand-ups, retrospectives)
• Ensure requirements reflect laboratory workflows, compliance needs, and data integrity standards
• Collaborate with QA to support test case development and UAT validation
• Identify gaps, risks, and process improvement opportunities within LMS implementations
• Maintain documentation including process flows, use cases, and system diagrams
• Gather and document end-to-end platform requirements, including LMS systems, third-party integrations, and instrumentation interfaces
• Support requirements for cloud-hosted environments, including user access models (SSO, roles, permissions), environment strategy (Dev / Test / Prod), and release and upgrade workflows
• Define and document integration requirements: APIs (REST, HL7, FHIR where applicable) and data exchange formats and workflows
• Map end-to-end data flows across systems, ensuring traceability from instrument to system to external interfaces
• Identify and document system dependencies and constraints across platforms
• Partner with architecture and engineering teams to align on system design, scalability, and performance considerations
• Support validation and compliance requirements in cloud and integrated environments (e.g., audit trails, data integrity, Part 11 considerations)
• Contribute to release planning and readiness assessments, ensuring dependencies are captured and managed

Business Analyst – LMS, Laboratory Systems

• Support strategic growth initiatives
• Focus on investor engagement
• Evaluate acquisition opportunities
• Execute M&A transactions

Senior Manager – Corporate Development

• Primarily responsible for investigating internal complaints for assigned client group, ensuring a detailed investigation process, including investigation coordination, conducting interviews, and maintenance of accurate and detailed records and notes of the investigatory process.
• Build comprehensive written investigation reports that clearly identify the issues investigated, summarize the evidence, make findings and recommendations, as well as identify root cause.
• Lead initiatives to strengthen culture programs focusing on ethical business practices.
• Partner internally with ER colleagues and leaders, Employment law, and HR teams as appropriate to achieve responsibilities.

Employee Relations Manager

AI Engineer

• Own the end-to-end architecture of the Edge AI / IoT platform, defining reference designs, component boundaries, data flows, and integration contracts across edge, on-premises, and cloud tiers.
• Drive adoption of open standards (MQTT, VSS, OPC-UA, ONVIF, etc.) and NVIDIA ecosystem tooling (CUDA, TensorRT, Jetson, NGC) across the product.
• Establish and govern architecture decision records (ADRs), technology radar, and technical roadmap in close collaboration with product management and the CTO.
• Identify and mitigate systemic technical risks — latency, bandwidth constraints, model drift, security boundaries — before they become production incidents.
• Lead the architecture design to achieve and maintain NIST SP 800-171 compliance, with a clear pathway toward CMMC Level 2 (and Level 3 where required by contracts).
• Define zero-trust principles, secure-by-design patterns, cryptographic key management, and supply chain security practices for all platform components.
• Collaborate with our compliance and legal teams to produce architecture documentation, system security plans (SSPs), and evidence packages required during government procurement.
• Serve as the primary technical mentor for a globally distributed engineering team spanning multiple time zones; run architecture reviews, design sprints, and internal tech talks.
• Define and enforce engineering standards: API design, containerization and orchestration (Kubernetes), CI/CD pipeline quality gates, observability, and disaster recovery.
• Act as the senior technical point of contact during pre-sales and onboarding with US public sector clients, translating customer mission requirements into platform capabilities.
• Participate in government-facing technical evaluations, RFP responses, and architecture briefings — demonstrating deep understanding of federal IT environments.