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Account Manager – Germany, Austria, Switzerland
Thermo Fisher ScientificAccount Manager responsible for managing diverse customer portfolios across Germany, Austria, and Switzerland. This remote role focuses on building long-term customer relationships and driving sales growth.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships and sales pipelines, with a strong focus on understanding customer needs and delivering tailored solutions. Proficient in utilizing Salesforce for account management and collaboration across teams to enhance customer experience.
Highest-signal resume keywords
Sales ManagementCustomer Relationship BuildingSalesforce ProficiencyFluency in German and EnglishBusiness Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementAccount ManagementBusiness DevelopmentCustomer EngagementSales Pipeline Management
Soft Skills
Strong Communication SkillsRelationship-Building SkillsResilient MindsetSelf-MotivatedResults-Oriented
Tools & Technologies
SalesforceCRM Systems
Industry Keywords
Life SciencesCustomer ExperienceOperational NeedsCommercial Needs
About the role
Key responsibilities & impact- Manage and grow a diverse portfolio of customers across Germany, Austria and Switzerland.
- Develop trusted relationships with customers and understand their scientific, operational and commercial needs.
- Help customers identify the right products and services.
- Proactively engage existing customers and uncover new opportunities.
- Connect with customers through phone, video meetings and LinkedIn.
- Build and maintain a healthy sales pipeline using Salesforce.
- Collaborate across different teams to improve customer experience.
Requirements
What you’ll need- Bachelor's degree in Business, Life Sciences or another relevant discipline.
- Previous experience in sales, account management or business development is highly preferred.
- Confidence engaging customers proactively by phone, video and digital channels.
- Strong communication and relationship-building skills.
- A resilient, self-motivated and results-oriented mindset.
- Curiosity to understand customers' challenges and translate them into valuable solutions.
- Experience with Salesforce or another CRM system is an advantage.
- Fluency in German and English (written and spoken).
Benefits
Comp & perks- Health insurance
- Retirement plans
- Professional development