Thermo Fisher Scientific

Support Engineer

• Manage and resolve support tickets (Zendesk, sometimes Jira)
• Troubleshoot issues across multiple domains (orders, inventory, inbound/outbound)
• Document solutions and build a knowledge base
• Use AI tools (e.g., ChatGPT) to speed up problem-solving
• Build simple dashboards/metrics; write lightweight scripts (Python, Shell)
• Collaborate across engineering, operations, and account management

Service Support Engineer

Full-stack Engineer

• Manage live site operations of maps data pipelines
• Investigate failures
• Apply fixes
• Address security issues
• Review data validation results in production and PPE environments

Software Development Engineer, Level 1

Field Engineer

• Perform on-site installation, servicing, and repair of complex equipment and systems
• Investigate and improve operational quality of system equipment
• Instruct customers in the operation and maintenance of the system
• Act as company liaison with customers on administrative and technical matters for assigned projects
• Conduct on-site installations of the Thermo Fisher Scientific electron microscopy systems
• Provide fixing and repair support for customers and other field service personnel
• Complete and submit field service reports on assigned tools
• Provide training for customers and users on system maintenance

Onsite Service Engineer II, Electron Microscopy

Clinical Research

• Conduct clinical studies according to FDA/GCP and ICH regulations and guidelines.
• Provide medical care to patients, always ensuring patient safety comes first.
• Schedule subject visits within protocol windows, ensuring scheduling capacity is maximized.
• Perform all defined study activities (i.e., informed consent, screening, and protocol procedures which include but are not limited to vital signs, pregnancy tests, height, weight, ECG's, etc.).
• Record all patient information and results from tests as per protocol on required forms.
• Where required, may complete IP accountability logs and associated information.
• Reports suspected non-compliance with relevant site staff.
• Ensures that IRB approval is obtained prior to study initiation and IRB requirements are met throughout the study.
• Promotes the company and builds a positive relationship with patients to ensure retention.
• Attend site initiation meetings and all other relevant meetings to receive training on protocol.
• May be required to call patients, do patient bookings and follow-up calls to confirm bookings or provide information or results.
• Logs/complete information on sponsor systems and ensures all information provided is accurate (i.e., case report forms, EDC, etc.) and ensures it is completed within timeframe.
• Gather and maintain source documents, updates patient files and notes, always ensuring relevant and most up to date information is recorded.
• Adhere to company COP/SCOP.
• May be required to dispose of waste according to standards and assist in keeping a general neat appearance of the facility.

Traveling Clinical Research Coordinator II

Manager

• Accountable for achieving the final clinical deliverable within the time period specified in the contract with the customer
• Interprets data on complex issues and makes good business decisions with support from line management
• Manage all aspects of monitoring operations and quality for assigned studies

Clinical Team Manager – Sr.

• Lead and manage a run the engine development support team responsible for resolving complex production issues across data, integration, and platform technologies
• Provide hands-on technical leadership in SQL, Python, Snowflake, Databricks, Talend, and API/integration platforms
• Ensure all code changes, fixes, and enhancements comply with established SDLC, SOP, validation, and change control processes
• Drive root cause analysis and ensure issues are thoroughly researched, documented, and permanently resolved
• Enforce coding standards, code review processes, and development best practices across the team
• Partner closely with platform, operations, QA/compliance, and business teams to support stable and compliant production operations
• Oversee prioritization and execution of production support activities, ensuring timely resolution of high-priority issues
• Implement operational controls, monitoring, and governance processes to reduce recurrence of issues
• Build and mature the run the engine development function, including team structure, processes, documentation, and operational KPIs
• Mentor and develop team members while fostering accountability, technical excellence, and continuous improvement

Senior Manager – Engine Development Support

Compliance

• Lead strategic initiatives to ensure regulatory compliance while driving business growth across multiple regions
• Develop and implement regulatory strategies, mentoring teams, and managing critical relationships with regulatory agencies worldwide
• Oversee regulatory post-market compliance activities, provide expert guidance on regulatory requirements, and ensure successful product submissions across various jurisdictions
• Collaborate with cross-functional teams to shape regulatory strategy for product development, manufacturing, and commercialization
• Influence global regulatory policy and drive innovation in regulatory approaches

Director, Regulatory Affairs

Account Manager

• Own overall revenue, bookings, and account performance across all Thermo Fisher BioProduction business units within assigned customer sites
• Develop and implement accurate forecasts through strategic account mapping, detailed territory planning, and data-driven insights
• Maintain deep account knowledge of organizational structure, key stakeholders, active projects, and long-term business outlook
• Lead the customer relationship, serving as the primary point of contact and trusted advisor to drive engagement across all product lines
• Identify and advance new and recurring business opportunities, ensuring sustained growth through proactive prospecting and pipeline development
• Coordinate integrated workflow solutions by collaborating with Technical Sales Specialists (TSS), Field Application Specialists (FAS), and Product Management teams
• Oversee quoting, proposals, and delivery execution to ensure a seamless customer experience from opportunity through fulfillment
• Own CRM/SFDC management, ensuring accurate forecasting, pipeline visibility, and alignment of Thermo Fisher resources with customer goals

Senior Bioproduction Account Manager

Sales

• Consistently achieve or exceed the territory sales plan
• Nurture existing customer relationships with a focus on increasing overall revenue
• Research accounts and leverage historical sales data and market trends to drive new business
• Regularly develop & lead customer meetings, events, presentations, and customer proposals

Technical Sales Specialist

Human Resources

• Lead human resources efforts for Bio Processing, OEM Membranes, and Industrial Filtration units
• Confer with business leaders in areas such as change management, organizational assessment & structure, leadership planning, and workforce planning to strengthen overall organizational capability
• Ensure alignment of HR processes i.e. Human Resources Review (HRR), Performance Management and Development (PMD), Monthly & Quarterly Business Reviews (QBR), etc. with strategic and operating goals
• Guide employees and managers on employee relations, performance management, complaints, and terminations
• Develop HR team members to ensure adequate HR bench strength in the broader HR population
• Ensure effective talent management including recruitment, assessment, and development as the organization grows both organically as well as through acquisition
• Assist managers in assessing and identifying resources to meet employee/departmental training needs and support employees to continuously develop their skills in their field of work
• Manage the partnership with the talent acquisition center, including staffing coordination and job requisition management
• Lead the annual performance and salary reviews as well as the variable pay programs
• Lead all aspects of remaining up to date on relevant US and state employment laws and other human resources compliance issues
• Update management on policies/processes as necessary
• Develop dashboards to assess and communicate HR goals' performance for continuous improvement
• Other duties as assigned

Commercial HR Director

Accountant

• As part of the Global Clinical Diagnostics Costing team, you will be responsible for all cost accounting and inventory activities for the CDR manufacturing sites located at Middletown, US & Suzhou, CN.
• You will work to build a world class cost accounting organization by developing and deploying consistent methods of establishing standard costs, variance analysis and reporting.
• You will be an integral part of the global cost accounting organization, partnering with supply chain, sourcing, site operations, and operational improvement leaders to drive critical metrics.
• Support all aspects of the annual standard cost update in the SAP ERP system: Work closely with the procurement function to establish accurate material costs.
• Calculate the direct labor and overhead rates for the upcoming fiscal year; ensure the standardized methodology is applied across all sites within scope and ensure that Regional Controllers and Site Finance Leaders are onboard.
• Assist in the analysis of year-over-year variances for both material and labor/overhead costs.
• Consolidate updated standard costs by SKU for communication to the commercial group for use in timely updates to product pricing.
• Prepare monthly journal entries such as capitalization of material variances, purchase price variance reclassification, labor, overhead and freight absorption reclassification (if needed), rebates accruals, and any ad hoc journal entries as needed.

Senior Cost Accountant – CDR

Project Manager

• Manage the end-to-end supply chain for clinical trials
• Ensure timely and efficient distribution of trial materials
• Maintain optimal inventory levels
• Collaborate with cross-functional teams to support the successful execution of clinical studies
• Develop study specific plans for each assigned project
• Meet with internal teams to coordinate efforts, provide recommendations and risks, and update project reports/spreadsheets.
• Integrate all clinical supplies activities into the supply chain to support project logistic strategy and compliance with GxP requirements
• Participate in ongoing training on new regulations
• Represent the department internally and externally at meetings, strategic projects and initiatives as per the business requirements
• Mentor and guide support junior team members
• Participate in process improvement initiatives
• Maintain and use existing tools while continuously looking for improvement opportunities.
• May participate in the bidding and/or bid defense opportunities client contact for their supply chain requests/questions/concerns.

Project Manager, Clinical Supplies

Product Manager

• Lead the strategy, vision, and execution of flagship digital capabilities
• Define and deliver scalable, user-centric digital solutions for Analytical Services Division
• Align product roadmaps with business objectives
• Conduct market analysis and voice-of-customer research
• Translate complex requirements into detailed product specifications
• Lead agile product development cycles
• Ensure precise execution with engineering, UX/UI, and scientific stakeholders
• Drive integration strategies across systems and platforms
• Champion intuitive, high-impact user experiences
• Collaborate with business leaders, quality, regulatory, and external partners

Director, Digital Product Manager, Analytical Services

• Leads a global engineering group responsible for delivering secure, reliable, and differentiated digital products.
• Defines engineering strategy, establishes strong operating mechanisms, and builds a high-performance culture.
• Partners closely with Digital Product Management, UX, Data Science, Security/Compliance, and business leaders.
• Oversees the architecture and technical decisions ensuring solutions are scalable and secure.
• Oversees recruitment, mentoring, and retention of high-performing engineering talent.
• Manages budgets, resource planning, and vendor relationships related to engineering activities.

Senior Director, Software Engineering

• Provide SEM/SDB instruments services, including installation, basic training, preventative maintenance, repair and compliance services
• Contribute to high-value service related procedures and documents
• Work closely with other departments to enhance customer experience
• Developing and maintaining positive relationships with customers in assigned territory
• Help Service Sales Representative on service orders