Inside Sales Supervisor

Thermo Fisher Scientific

Inside Sales Supervisor managing a team of inside sales professionals selling clinical laboratory products. Drive commercial accountability and effective customer relationships within defined territories.

Posted 7/15/2026full-timeRemote • Massachusetts, New Jersey, New York, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $61,900 - $82,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management capabilities in driving sales performance and mentoring within the clinical laboratory industry. Proficient in utilizing Salesforce.com and advanced Excel skills to analyze data and enhance customer relationships.

Highest-signal resume keywords

Sales ManagementClinical Laboratory Sales ExperienceSalesforce.com ProficiencyKPI ManagementCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ManagementAccount PlanningForecastingKPI AnalysisExcel (Intermediate to Advanced)

Soft Skills

Interpersonal CommunicationPresentation SkillsOrganizational SkillsCustomer Service

Tools & Technologies

Salesforce.comMS Office

Industry Keywords

Clinical Laboratory ProductsCommercial AccountabilityPerformance EvaluationMarket ResearchProfitability Management

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Responsible for managing a team of inside sales professionals who sell clinical laboratory products and services
Creating a culture to support mentoring of new team members
Driving commercial accountability with the team across all metrics and marketing initiatives
Ensuring the team has effective customer relationships and develops opportunities for growth within an existing customer base
Completing account planning and forecasting, analyzing reports to drive business decisions
Managing performance through KPIs
Ensuring effective use of available sales tools and processes, especially Salesforce.com
Delivering performance evaluations and holding the team accountable for performance metrics
Maintaining effective customer relationships with purchasing, lab managers and end users within assigned territory
Working with the Sr. Manager of Inside Sales to research competitor and industry activity
Managing pricing within territory to control profitability
Maintaining accurate reporting and records necessary for proper management of region
Positively representing Thermo Fisher Scientific at all times throughout customer locations

Requirements

What you’ll need

5 years of sales experience, preferably in the clinical laboratory industry
Bachelor’s degree, preferably in the sciences or equivalent work experience
Prior Supervisor/Management experience preferred
Experience with Salesforce.com
Excellent interpersonal, oral and written communication, and presentation skills
Proven record of leadership in establishing goals and achieving results
Computer proficiency in MS Office and the internet; Excel-must demonstrate intermediate to advanced Excel skills
Must deliver excellent customer service
Must possess the organizational skills to multi-task and meet deadlines as needed
Must be willing to travel up to 25%

Benefits

Comp & perks

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount