Thermo Fisher Scientific

Account Manager

• Increase revenue and build lasting relationships with customers while representing our comprehensive portfolio of scientific products and services
• Develop and implement strategic sales plans, manage key account relationships
• Ensure customer satisfaction through consultative selling
• Work with cross-functional teams to provide tailored solutions that meet customer needs while achieving sales targets
• Serve as a trusted advisor to help customers advance their scientific goals through a combination of customer visits and virtual engagement

Regional Account Manager

Medical writer

• Serve as primary author who writes and provides input on routine documents such as clinical study reports and study protocols, and summarizes data from clinical studies.
• May research, write or edit complex clinical and scientific and program level documents, including IBs, INDs, and MAAs.
• Review routine documents prepared by junior team members. May provide training and mentorship for junior writers and program managers on document preparation, the use of software for document development, document types, regulatory requirements, and therapeutic area knowledge.
• Ensure compliance with quality processes and requirements for assigned documents. Provide input on and independently develops best practices, methods and techniques for achieving optimal results, including various client specific processes.
• May assist in program management activities. Identify and resolve out-of-scope activities. Duties could include developing timelines, budgets, forecasts and contract modifications.
• Represent the department at project launch meetings, review meetings, and project team meetings.

Senior Medical Writer – FSP

Product Specialist

• Deliver an outstanding customer experience passionate about supporting our customers with their laboratory goals
• Support multiple sales representatives by providing information specific to our diagnostics portfolio, including technical information/presentations, product recommendations for customer applications, and other technical support
• Prospecting new customers and opportunities in addition to growing our existing customer portfolio
• Execute the sales cycle and process in a manner that drives results, professional, ethical, persuasive and leads the customer to action
• Develop, present and implement sales strategies and plans to expand business within assigned territory using Salesforce and other CRM tools for effective customer and business strategy management
• Continuously improve knowledge and learn any New Product Introduction of the clinical chemistry, immunoassay and microbiology market, its trends and our competitors
• Independently make decisions while using available resources to meet customer needs
• Team oriented - work with a cross-functional matrixed team of supplier and internal partners
• Positively represent Thermo Fisher Scientific at all times throughout customer locations
• Conduct business reviews with the Account Executive team or by self

Senior Product Specialist – Specialty Diagnostics

Manager

• Serve as the primary Quality point of contact for assigned strategic and key customers, building strong, trust‑based relationships across all four divisions (BCD, PPA, SUD and FSD).
• Lead customer-facing quality discussions, including issue resolution calls, quality reviews, and routine governance meetings.
• Ensure timely, clear, and aligned communication to customers regarding quality performance, escalated investigations, and improvement actions.
• Represent the Quality organization confidently in customer interactions, escalating risks and opportunities appropriately.
• Work with relevant key partners with the implementation of Change Notifications and Quality Agreements for key customers.
• Lead and coordinate the resolution of complex customer quality issues, including complaints, deviations, and escalations.
• Partner with Site Quality, Operations, Technical, and Commercial teams to ensure investigations, root cause analysis, impact assessments, and CAPAs are robust, timely, and customer‑appropriate.
• Contribute and maintain Executive Briefing Documents and customer-facing materials, ensuring accuracy, consistency, and clarity.
• Support the development and execution of Quality Improvement Plans (QIPs) for key customers, aligned with broader BPG quality strategy.
• Drive standardization of customer advocacy processes, tools, KPIs, and reporting within scope.
• Identify opportunities to improve efficiency, consistency, and customer experience through data, digital tools, and best practices.

Senior Quality Manager – Customer Advocacy

• Assist with writing and editing clinical and regulatory documents
• Collaborate with internal and external clients
• Ensure compliance with quality processes
• Participate in project meetings

Associate Medical Writer – FSP Medical Writing

Translator

• Provides a full range of engineering and technical services on large and/or complex projects to analyze and prepare files to facilitate efficient and high-quality translations and implementation in the customer’s environment
• Applies advanced technical expertise to ensure the highest quality and profitability on large and/or complex projects

Localization Engineer

Project Manager

• Lead assigned project(s)/workstreams within the broader Kinaxis transformation program.
• Work cross-functionally with supply chain SMEs, business analysts, and IT to define requirements, design processes, and deliver functional capabilities
• Help facilitate adoption of Kinaxis by coaching users on how the platform can replace existing manual or non-standard practices to drive efficiency and hard savings
• Coordinate and participate in solution testing, user acceptance, training, and documentation efforts
• Track milestones, issues, and deliverables; communicate progress and escalate risks when needed
• Collaborate with external partners and internal stakeholders to ensure quality, timely delivery of project components
• Promote consistent planning processes across multiple ERP systems (SAP, Baan, Oracle, etc.) using Kinaxis to ensure value is delivered and people/processes are transformed
• Assist in the creation of SOPs, training content, test scripts, and communication materials
• Act as a key enabler of change management by supporting user onboarding, education, and troubleshooting
• Other roles and responsibilities as needed or directed by the Program Manager or Transformation Director.

Senior Project Manager – Kinaxis Supply Chain Implementation

Artificial Intelligence

• Responsible for transforming the company’s Quality Management System (QMS) into an intelligent, data-driven, and proactive framework.
• Bridges the gap between Quality Assurance and Information Technology.
• Drives the migration from legacy systems to modern eQMS platforms.
• Implements AI-driven predictive analytics for compliance.
• Ensures the validation and integrity of data in a GxP environment.
• Shifts the quality function from a "gatekeeper" to a "proactive business enabler" for the 2025–2026 landscape.

Senior Director, QMS AI Quality & Compliance

Field Engineer

• Contribute to delivering excellent service for sophisticated analytical and scientific instruments
• Install, maintain, troubleshoot, and repair complex equipment
• Provide exceptional customer service
• Work with customers across research, industrial, and healthcare settings
• Collaborate with team members to support scientific advancement and innovation

Field Service Engineer – LCMS

Sales

• Persuasively sell the concept of using a diagnostic test to targeted physicians and markets
• Develop and grow market share based on established sales goals for territory
• Train and educate medical office staff on how to accurately order and interpret test results
• Work with laboratory counterparts to identify key targets and secure appointments for initial product presentations
• Be accountable for territory ownership including target identification, account planning and accurate sales forecasting and sales results
• Where requested, support Business Development Executives (BDE) to achieve the Area health economic sales goal by assisting with large system implementations and initiatives

Clinical Sales Specialist

Compliance

• Be a dedicated, single point of Quality contact for client Partners with Ops to establish a consistent Quality culture across the studies or portfolio
• Attend regular partnership level and ad hoc team meetings
• Provide direction and recommendation for issue avoidance
• Continuous awareness and periodic review of QE/SSM/SB/sPIP/Audit/Inspections
• Escalate appropriately to Client Quality/Quality Partner/DevOps/bPL/PDL to minimize client impact and improve outcomes

Compliance Manager, Quality Oversight Lead

• Support the implementation and maintenance of the enterprise AI Compliance Management System under direction of the Senior Director, AI Compliance
• Apply established Quality standards, policies, and procedures to AI systems used in GxP-regulated activities
• Serve as a Quality point of contact for AI-related compliance questions at the project and system level
• Provides day-to-day Quality oversight, guidance, and execution support to ensure AI systems are developed, validated, and maintained in compliance with GxP, data integrity, and regulatory expectations
• Works closely with the QMS CDT, QTS and CSV teams as well as Digital, Data Science, IT, and business teams to enable compliant AI adoption while maintaining Quality independence
• Contributes to governance, risk assessments, validation activities, documentation, training, and monitoring of AI systems used in regulated processes

QMS AI Quality & Compliance Specialist

Supply Chain

• Lead a team of Supply Chain Managers, Planners and warehouse professionals in global locations.
• Implement the Supply Chain Strategy in support of the Business STRAP.
• Lead the monthly Sales, Operations, and Inventory Planning process for LCS Supply Chains.
• Continuously monitor and optimize critical supply chain metrics to act as early indicators of performance.
• Drive a standard inventory planning approach to achieve DOS inventory targets.
• Work closely with the Procurement function to support Procurement strategy and material availability.
• Work with IT and Data Analytics to identify and standardize around a core set of information systems solutions and data analytics platforms.
• Work with the Distribution and Logistics team to drive end-to-end optimization and improved total cost to serve.
• Develop talent to continuously improve the supply chain function.
• Closely partner with operations leadership to support achievement of Annual Operating Plans.
• Apply continuous improvement tools and processes to boost performance.
• Serve as a member of the LCS Business Leadership Team.

Director, Supply Chain LPE

• Support revenue growth and contribute to serving science
• Develop and maintain strategic relationships with customers while promoting products and services
• Implement sales strategies and identify new business opportunities
• Provide excellent support to help customers achieve their goals

Account Manager II, Academic Sector

• Responsible for direct sales of the company’s products into a specified geographic area and handle all stages of sales cycle
• Apply of Professional, Consultative, and Strategic Selling skills to develop incremental business in existing accounts and conduct cold calls to develop new accounts
• Develops a business plan for each major account; monitors, reports progress and regularly provides the Sales Manager with results
• Work with distribution channel partners to strengthen and support business in addition to direct sales
• Establish customer pricing within defined ranges, providing price quotations, preparing Bid documents, processes specifications and other reports
• Maintain positive relationships with business unit personnel for service and/or technical support, marketing and client/customer purchasing agents
• Assist in the forecasting and the projection of sales from new and existing customers for both reagents and instruments
• Attend various trade shows and assist in booth staffing
• Work extensively with SFDC (Salesforce.com) CRM to handle customer account base and Qualify sales leads, answer inquiries and maintain accurate records of activities using approved CRM software (Salesforce)
• Interact on a frequent basis with Sales Managers, Field Service, Customer service, Marketing, and finance