Thermo Fisher Scientific

Clinical Operations

• Leads the day-to-day management of multiple clinical administration team members providing direct coaching and development support to assigned staff.
• Oversees resourcing, alignment, training, and on-going professional development for assigned division or office.
• Ensures all Clinical Administration initiatives are implemented to ensure efficiency in proposed processes, consistency in execution and quality output
• Analyzes performance metrics and provide feedback to team as appropriate to enhance individual and team performance
• Develops and implements Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), as necessary.
• Develops and implements training processes for clinical administration and clinical staff.
• Implements project specific training activities for research staff, including mentoring of new team members including other Clinical Managers.
• Performs any other duties and projects as assigned by PPD management

FSP Manager, Clinical Operations

Engineer

• Schedule and perform on-site maintenance, repair, and installation of Cytomat and LAI systems
• Deliver on-site training on system service, maintenance, and basic operation
• Manage and maintain local spare parts inventory
• Ensure accurate and timely completion of service documentation, including reports, work orders, and quotes
• Diagnose issues remotely or via phone and coordinate on-site interventions when required
• Dispatch and manage third-party service providers when necessary and follow up on resolution
• Monitor contract, warranty, and service status for installed customer base

Engineer III, Field Service

Director

• Serve as the central operational subject matter expert for clinical contracting and study budgets
• Provide end‑to‑end budget oversight from Clinical Study Protocol (CSP) development through study set‑up, maintenance, close‑out, and archiving
• Ensure application of country‑level Fair Market Value (FMV) at study and country level and maintain master study and country budgets
• Drive timely distribution of approved country budgets to Site Management and Monitoring/country organizations
• Lead ongoing and ad hoc reviews of CSAs and budgets resulting from protocol amendments
• Ensure a complete, audit‑ready repository of signed CSAs and related documentation
• Partner across Study Management, Site Management & Monitoring, Legal, Procurement, Finance to deliver to scope, quality, budget, and timelines
• Establish and refine standards, templates, guidance, and tools for budgets and CSAs

Associate Director, Functional Service Partnership, Site Contracts

Project Manager

• Performs translation tasks including initial translation, revision and quality checks.
• Updates terminology and TM for assigned language(s).
• Provides input for the evaluation of translators and reviewers.
• Maintains an overview of the specific rules and instructions for assigned language(s).
• Attends meetings and supports additional linguistic tasks as required.

Associate Project Manager – Language Services

Research Analyst

• Assist with preparing proposals, protocols, and reports by conducting internet and literature searches.
• Conduct literature reviews by abstracting data from scientific articles.
• Participate in and oversee site recruitment, site contracting and IRB submissions, site management, and site training (including tracking enrollment and scheduling).
• Manage data, including performing data entry and review. Assist with data analysis, including preparing qualitative code books, performing and overseeing coding, and reviewing quantitative data tables. Conduct one-on-one cognitive interviews and co-moderating focus groups; compile data collection tools. Handle data extraction (epidemiological and clinical data); model programming (larger parts of models).
• Perform efficient delegation and communication within and outside of the project team.
• Assist with financial management.
• Provide scientific support in the implementation of simulation models (e.g., discrete event simulation) and other decision-analytic models (e.g., Markov, individual state-transition, survival partition) to assess the cost-effectiveness of healthcare interventions.
• Assist project managers on multiple projects including drafting sections of project deliverables (reports, dossiers, protocols, spreadsheets, etc.) and participate in abstract, manuscript preparation, project proposals (e.g., gathering relevant material, drafting background sections, conducting scoping searches, and developing project budgets).
• Participate in client meetings and prepare meeting minutes.

Research Associate I – Patient-Centered Research

• The Associate Director, Functional Service Partnership (FSP), Site Contracts is a full FTE member of the global study team for a Sponsor and serves as the central operational subject matter expert for clinical contracting and study budgets.
• Provides end‑to‑end budget oversight from Clinical Study Protocol (CSP) development through study set‑up, maintenance, close‑out, and archiving.
• Ensures application of country‑level Fair Market Value (FMV) at study and country level, maintains the master study and country budgets, and drives timely distribution of approved country budgets to Site Management and Monitoring /country organizations.
• Acts as a portfolio SME and CSA (Clinical Study Agreements) point‑of‑contact (POC) for Sponsor Study Management & Monitoring and Sponsor Legal, leading ongoing and ad hoc reviews of CSAs and budgets resulting from protocol amendments.
• Partners across Study Management, Site Management & Monitoring (SMM), Legal, Procurement, Finance, and if needed external providers to deliver to scope, quality, budget, and timelines in line with ICH GCP, Sponsor SOPs, policies, and values.
• Coordinates deliverables across Study Teams, SMM, Legal, Procurement, Finance, and scientific functions; facilitates decision making, resolves issues, and drives alignment on budget and contract priorities and timelines.

Business Development Rep

• Develop and implement comprehensive business development strategies
• Analyze market trends
• Position our solutions to meet customer needs
• Manage the full sales cycle from lead generation through contract negotiation
• Maintain detailed records in our CRM system
• Collaborate with cross-functional teams
• Leverage our comprehensive portfolio of products and services to deliver tailored solutions that help customers advance their work

Senior Business Development Executive, Strategic Accounts

QA Engineer

• Execute full Localization QA test cycles across different platforms, OS versions, and testing environments (including Production).
• Review, verify, edit, score, and translate copy across a wide range of media and content types.
• Validate localized content for tone, grammar, context, cultural relevance, and linguistic correctness.
• Evaluate UI behavior for truncation, clipping, alignment, wrapping, and encoding issues.
• Report and track bugs clearly and accurately; retest to confirm fixes.
• Provide clear feedback and suggestions regarding linguistic errors, UX issues, and functional defects.
• Contribute updates and recommendations to Style Guides and Terminology Databases.
• Assist with ad‑hoc localization QA tasks, spot checks, and build verifications.
• Collaborate with localization PMs, translators, developers, and QA teams.
• Suggest process or workflow improvements to increase QA efficiency, scalability, and consistency.

Turkish Localization QA Tester

Collections

• Manage and develop a team of Outreach Community Partners across active US markets
• Own participant recruitment pipeline and drive team performance
• Partner with stakeholders to ensure participant supply meets project demand
• Assign markets/projects based on individual strengths and priorities
• Foster a collaborative and accountable team environment
• Drive outreach across multiple channels and identify demographic gaps
• Maintain and report team performance records and pipeline updates
• Lead onboarding of new team members with tools and training

Data Collections Lead

Clinical Research

• Define and lead the global account development and inside sales strategy, aligned to CRG’s long-term commercial growth objectives.
• Drive enterprise-wide demand generation and pipeline acceleration strategies.
• Partner with divisional commercial leaders to unlock growth across key markets.
• Shape the evolution of CRG’s commercial model by integrating inside sales, digital channels, and advanced segmentation strategies.
• Own global performance against revenue pipeline, conversion, and productivity metrics.

Vice President, Account Development – Clinical Research Group

• Provides global leadership of the East Coast Regional Biotech business development team and sales portfolio.
• Ensures achievement of gross authorization targets, profitability and growth of new partnerships.
• Performs strategic landscape analysis and executes a comprehensive sales plan for the portfolio.
• Monitors client assignments and staff performance to track achievement of sales/authorization targets across accounts.
• Proactively addresses variances.
• Establishes short and long-term objectives for business development team ensuring alignment with corporate strategy and goals.
• Ensures consistent delivery of top-line sales goals and targeted profit contribution.
• Provides collaborative leadership with strategic partnerships, Biotech, alliance and growth account teams, as well as operational colleagues to broaden and expand PPD’s service offerings and support strategic selling initiatives.
• Oversees profitability by monitoring profit/loss.
• Achieves year-over-year financial growth while maintaining service quality to partner accounts.
• Assesses client satisfaction and recommends opportunities for improvement to ensure the overall success of the account.
• Stays abreast of market trends and identifies opportunities for penetration of additional partnerships.

VP, Business Development – Regional Leader, Biotech CDSD

Account Manager

• Oversee and manage ongoing and upcoming customer Purchase Orders to ensure timely fulfillment and customer satisfaction.
• Forecast revenue for current run-rate business, providing accurate and timely financial projections.
• Lead technical discussions with customers, acting as a trusted advisor and ensuring technical requirements are clearly understood and addressed.
• Coordinate and facilitate ongoing Statement of Work (SOW) activities, ensuring project milestones and deliverables are met.
• Lead and facilitate quoting processes for new products and services, collaborating with internal teams to deliver competitive proposals.

Technical Key Account Manager

Customer Support

• Define and drive the data strategy for the Insights and Customer Experience digital product domain within PPD, ensuring alignment with product roadmaps and business objectives.
• Partner with Product Managers to translate product requirements into scalable data models and structures.
• Establish data as a core product asset, ensuring it is intentionally designed—not an afterthought.
• Define conceptual, logical, and physical data models to support digital product capabilities.
• Collaborate closely with data engineers and architects to implement scalable, high-quality data solutions.
• Ensure consistency between product data models and upstream source systems.
• Own data quality standards, monitoring, and remediation processes.
• Establish processes to ensure data in digital products accurately reflects source systems.
• Drive initiatives that improve confidence in data across stakeholders (“single version of the truth”).
• Implement validation, reconciliation, and auditing practices.
• Lead the development and adoption of clear, consistent data definitions and business logic.
• Ensure alignment across teams on key metrics, KPIs, and data usage.
• Establish and maintain data governance frameworks, including metadata management and lineage.
• Champion data literacy and shared understanding across the organization.
• Lead and develop a team of data analysts supporting digital products.
• Oversee the design and development of dashboards and data visualizations that support business processes and decision-making.
• Ensure dashboards are intuitive, performant, and aligned to standardized definitions and trusted data sources.
• Partner with product and business teams to embed insights directly into workflows and digital experiences.
• Establish best practices for visualization, usability, and front-end data presentation.
• Enable AI and machine learning use cases by ensuring high-quality, well-structured, and accessible data.
• Partner with AI/ML teams to define data requirements for models and features.
• Ensure data readiness for training, inference, and continuous improvement of AI systems.
• Serve as a key partner to Product, Engineering, Architecture, and Business stakeholders across PPD.
• Influence decision-making through data clarity, governance, and strategic direction.
• Drive alignment across functions on data priorities and investments.

Director of Data, Insights – Customer Experience

Data Scientist

• Serve as a senior technical expert across the full analytics lifecycle, including problem framing, data strategy, model development, validation, deployment, and monitoring
• Set and uphold high standards for modeling rigor, reproducibility, and engineering quality across the data science team
• Mentor data scientists and engineers, review code and modeling approaches, and raise the technical bar on projects without owning delivery management
• Evaluate emerging methods, tools, and frameworks, and guide adoption where they add measurable value
• Build predictive and descriptive models on patient-level healthcare data to support use cases such as patient stratification, risk prediction, text analytics, workflow prioritization, and decision support
• Identify and implement high-value applications of generative AI to improve analytics productivity, scientific review, knowledge retrieval, and internal and client-facing workflows
• Partner with RWE scientists, epidemiologists, statisticians, data engineers, product owners, and consulting teams to translate scientific and business questions into sound analytical approaches.

Principal Data Scientist

• Own P&L accountability for a ~$300M revenue business, balancing revenue, margin, and cost management
• Oversee growth, retention, and performance across Pharma-heavy customer base across 150+ global sites and 400K+ assets
• Define and execute business priorities aligned to broader IES and Thermo Fisher strategy
• Establish performance management through clear KPIs, operating rhythms, data quality, governance, and effective use of analytics in decision-making
• Align ways of working across regions and functions (Commercial, Operations, Data, Digital, GBS)
• Partner with corporate accounts and other businesses to position offerings as part of the full customer value proposition
• Leverage Thermo Fisher's strong market position as an OEM-aligned, multi-vendor asset management provider
• Manage customer relationships, ensuring customer allegiance through product/service delivery, support, and effective communication
• Ensure seamless collaboration across service operations, product management, and customer care to accelerate issue resolution and value delivery
• Ensure digital and data capabilities are integrated into operations and customer engagement
• Lead and develop a global team of 5 directors and indirectly manage an organization of ~200 colleagues
• Build and inspire a high-performing, customer-centric organization with a strong sense of ownership, collaboration, and accountability
• Coordinate across global functions including Commercial, Operations, Data & Insights, Digital Product, and Global Business Services (GBS)

FSP Manager, Clinical Operations

Engineer III, Field Service

Associate Director, Functional Service Partnership, Site Contracts

Associate Project Manager – Language Services

Research Associate I – Patient-Centered Research

Associate Director, Functional Service Partnership, Site Contracts

Senior Business Development Executive, Strategic Accounts

Turkish Localization QA Tester

Data Collections Lead

Vice President, Account Development – Clinical Research Group

VP, Business Development – Regional Leader, Biotech CDSD

Technical Key Account Manager

Director of Data, Insights – Customer Experience

Principal Data Scientist

Senior Director – GM, Asset Management Services