The TJX Companies, Inc.

General

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates on damage and shrink initiatives
• Identify and resolve internal and external theft
• Adhere to established shoplifter guidelines and policies
• Provide timely, courteous, and knowledgeable service to customers
• Promote a culture of honesty and integrity and maintain confidentiality
• Observe, apprehend, and/or deter acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and timely
• Maintain appropriate evidence and professionally participate in legal activities as needed, including police calls
• Coordinate and complete shrink-related activities with Store Management
• Adhere to labor laws, policies, and procedures
• Support store shrink-reduction goals and programs
• Encourage Associate use of shrink-reduction resources
• Promote safety awareness and support a safe environment

Loss Prevention Detective

Customer Support

• Support a positive customer shopping experience and maintain a strong partnership with store teams and Loss Prevention
• Understand operational procedures and deter acts of dishonesty within customer service guidelines
• Provide timely, courteous, and knowledgeable service to customers
• Engage customers and create a positive shopping environment
• Deter theft through customer engagement and a professional, knowledgeable presence
• Observe accurate checkout procedures for customers and Associates
• Communicate shrink-related concerns to Store Management and Loss Prevention
• Partner with Store Management and Loss Prevention to complete work assignments and achieve goals
• Coordinate and complete shrink-related activities with Store Management
• Support and participate in store shrink reduction goals and programs
• Promote honesty, integrity, confidentiality, and Associate use of shrink reduction resources
• Promote safety awareness and support a safe environment
• Follow through on commitments and accomplish goals with minimal supervision
• Adhere to labor laws, policies, and procedures
• Perform other duties as assigned

Loss Prevention Customer Service Associate

Events

• Supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.
• Focusing on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
• Working closely with the store team to maintain security of our product and together aim to deliver effective conflict resolution when required.

Loss Prevention Officer

Human Resources

• Leads the daily operations of an assigned HR Service Center pod, ensuring associates receive timely, accurate, and high-quality support.
• Responsible for guiding and developing a team of HR Service Center associates while promoting exceptional customer service and efficient issue resolution.
• Processes routine transactions aligned to the pod the associate is anchored to support (e.g. associate inquiries, associate movement, separations, 1-9 verification).
• Performs accurate and timely processing of HR transactions in HCM system.
• Interacts closely with Payroll and Compensation to ensure proper dataflow and execution.
• Addresses and resolve complex issues escalated by HR Shared Services associates.
• Assists the Department Manager in supervising and ensuring the accurate delivery and administration of Human Resources policies and procedures.
• Oversees Human Resource Administration for store/regions, D.C.'s and Home Office providing technical guidance to associates on issues.
• Analyzes and recommends system/department improvements as required.
• Utilizes key metrics to evaluate the performance of service center associates to identify the need for special training.
• Assigns and delegates work tasks to service center associates according to effectively address customer demand.
• Collects and analyzes service metrics to evaluate performance of their respective pod area. Identify trends and determine root causes. Identify opportunities for improvement.
• Continuously collaborates with direct pod leader & other managers to understand best-practices and create efficiencies across the team.
• Works with the HRIS to design and implement solutions for the resolution of technical problems.
• Leads team meetings and gives presentations to HR Shared Services leaders.

HR Shared Services Supervisor

DevOps Engineer

• Partner with product teams to integrate DevSecOps practices into workflows and promote DevOps adoption across the organization.
• Design, implement, and manage secure CI/CD pipelines, automating security processes and integrating them into delivery pipelines.
• Conduct security assessments and audits of systems and applications.
• Develop and maintain security documentation and best practices.
• Create reusable solutions, patterns, and shared libraries for CI/CD pipelines to enable faster builds and deployments.
• Collaborate with cross-functional teams to ensure secure and efficient software delivery and consult on DevSecOps requirements for diverse applications.
• Troubleshoot and resolve issues in the DevSecOps domain while driving continuous improvement.
• Mentor and guide engineers on DevSecOps principles, automation, and secure coding practices.

Staff Engineer – DevSecOps

• Supports the District Loss Prevention Manager and Store Management by executing core responsibilities
• Acts as a visual deterrent to prevent potential loss/dishonesty
• Wears a body worn camera
• Supports a positive customer shopping experience
• Maintains a strong store partnership with store teams and loss prevention
• Exercises sound judgment in decision-making for safety and brand protection
• Adheres to Company policies and maintains Company culture and values
• Greets customers appropriately and demonstrates courtesy and respect
• Observes and reports suspicious behavior or critical incidents
• Performs a closing safety sweep of the store
• Documents required incidents in AIIM Case Management
• Performs other duties as assigned

Loss Prevention Associate II

• Supports the District Loss Prevention Manager and Store Management by executing core responsibilities
• Acting as a visual deterrent to prevent potential loss/dishonesty
• Wearing a body worn camera
• Supports a positive customer shopping experience in the store
• Maintains a strong store partnership with store teams and loss prevention
• Exercises sound judgment in decision-making to ensure safety and protection of the Company brand
• Adheres to Company policies and maintains Company culture and values
• Maintains a proper and professional stance in the designated area at the front of the store
• Acts as a visual deterrent to prevent potential loss/dishonesty
• Reviews and understands the Store Emergency Response Guide
• Wears a complete Company approved uniform including a Body Worn Camera
• Greets customers appropriately, demonstrates courtesy and respect
• Establishes and maintains a position at the front of the store or in a department
• Responds to customer requests for assistance by referring customers to store management or customer service
• Observes and reports any suspicious behavior or critical incidents to LP or store management
• Performs a closing safety sweep of the store with a member of management
• Adheres to all Company Policy and Procedure
• Documents required incidents in AIIM Case Management
• Performs other duties as assigned

• Completes the daily tasks required for Store Loss Prevention and safety programs
• Maintains positive relationships with Store Management
• Conducts apprehensions within established policies and guidelines
• Communicates with store Associates on damage and shrink initiatives
• Identifies and resolves internal and external theft
• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Engineering Manager

• Design material handling equipment utilizing AutoCAD
• Lead project installation, vendor assessments, and procurement
• Improve existing systems and procedures, increase efficiency and add capacity
• Develop short and long-term capital strategy to support DC volume growth
• Coordinate all aspects of each assigned engineering project from inception through to completion
• Research historical data to estimate critical timing sequences and projected construction costs
• Find creative solutions for timely installation of equipment
• Investigate groundbreaking technologies for applicability to TJX Companies
• Mentor Project Engineers and lead special projects
• Lead capital projects up to $100 million or more

Logistics Engineering Project Manager

Solutions Engineer

• Partner with Corporate domain leaders to understand strategic goals, operating challenges, and transformation imperatives.
• Develop and maintain capability maps, maturity models, value streams, and operating model views.
• Identify cross-functional dependencies between platforms and enterprise systems.
• Translate strategic priorities into informing multi-year transformation roadmaps.
• Shape initiative proposals, business cases, and investment recommendations.
• Partner with Enterprise Architecture and program leadership to ensure business intent drives technology decisions.
• Define transition states connecting strategy to delivery.
• Facilitate alignment across HR, Finance, Sustainability, Legal/Compliance, and Site Solutions.
• Lead workshops to clarify dependencies and resolve conflicts.
• Bridge competing priorities with structured, data-driven facilitation.
• Prepare and deliver structured, executive-ready narratives.
• Create decision frameworks and recommendations for VP/SVP/C-suite audiences.
• Serve as a trusted advisor across people, process, capability, and technology tradeoffs.
• Support initiative discovery, prioritization, and portfolio visioning.
• Align with teams on KPIs and measurable outcomes.
• Translate architecture outcomes into communication tools for stakeholders.

Principal Business Strategy Architect – Corporate Domain, HR, Finance, Site Solutions, CCRS

Associate

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers
• Adheres to all operational, merchandise, and loss prevention standards
• May be cross-trained to work in multiple areas of the store
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established procedures and standards
• Accurately processes and prepares merchandise for the sales floor
• Initiates and participates in store recovery as needed
• Maintains all organizational, cleanliness, and recovery standards for the sales floor
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Merchandise Associate

Product Analyst

• Serve as a senior resource for Workday Compensation Administration, supporting day‑to‑day operations and leading strategic initiatives in a large enterprise environment.
• Collaborate with the Compensation team, other product teams, and business partners to gather requirements, configure security settings, and support testing and audit activities.
• Analyze complex business processes and translate them into secure, compliant, and scalable Workday solutions that follow least‑privilege principles.
• Partner with the team during backlog refinement for Compensation features (estimation, acceptance criteria, testing strategy) and drive discovery to define security impacts, dependencies, and cross‑functional needs.
• Coordinate functional and non‑functional testing (e.g., regression, negative testing, SoD validation) to ensure solutions meet policy, audit, and risk standards.
• Partner with audit, risk, and compliance teams on access reviews, controls testing, remediation, and release readiness; maintain high‑quality process documentation.
• Mentor junior analysts and champion standards for configuration, documentation, and knowledge sharing.

Senior Product Analyst

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides appropriate coaching to Associates
• Exercises discretion regarding customer service policies to satisfy customers
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures Associates adhere to all operational procedures
• Ensures opening/closing procedures are executed according to company guidelines
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Provides feedback, recognition and coaching to Associates
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Truck Processing Associate

• Develop and execute the market Loss Prevention strategy to support business objectives and reduce risk.
• Build trusted partnerships with Field and Regional leaders, serving as a strategic advisor on Loss Prevention priorities.
• Lead and develop a team of District Loss Prevention Managers, fostering engagement, accountability, and growth.
• Coach leaders to strengthen performance, leadership capability, and succession readiness.
• Use data, trends, and market insights to inform decisions and optimize resources.
• Drive shrink reduction, compliance, and operational excellence across the market.
• Partner cross-functionally to support program implementation, technology deployment, and business initiatives.
• Lead responses to complex investigations, high-risk incidents, and emerging business risks.
• Manage market budgets and ensure resources are aligned to strategic priorities.
• Champion continuous improvement and a culture of safety, integrity, and asset protection.

Market Manager – Loss Prevention

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers
• Adheres to all operational, merchandise, and loss prevention standards
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned