Truck Processing Associate

The TJX Companies, Inc.

Key Carrier role for customer service, managing store tasks and supporting associates at HomeGoods. Open availability required including nights and weekends.

Posted 7/28/2026part-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities in a retail environment, ensuring adherence to operational procedures and promoting a positive customer experience. Capable of effective communication and collaboration with team members and management to address priorities and enhance team performance.

Highest-signal resume keywords

Retail ExperienceLeadership ExperienceCustomer Service SkillsCoaching and FeedbackProblem Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Knowledge of Merchandise FlowOperational ProceduresLabor Law ComplianceCredit and Loyalty ProgramsShrink Reduction Programs

Soft Skills

Team PlayerEffective CommunicationOrganizational SkillsAttention to DetailFlexibility

Tools & Technologies

Company Standard SoftwareStore Systems

Industry Keywords

Customer ExperienceSafety AwarenessCoachingDelegationMulti-tasking

About the role

Key responsibilities & impact

Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Acts as Manager on Duty adhering to company policy and procedure
Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
Addresses immediate customer service issues and provides appropriate coaching to Associates
Exercises discretion regarding customer service policies to satisfy customers
Maintains accurate Associate coverage in service areas for a positive customer experience
Ensures Associates adhere to all operational procedures
Ensures opening/closing procedures are executed according to company guidelines
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Provides feedback, recognition and coaching to Associates
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned

Requirements

What you’ll need

Able to work a flexible schedule, including nights and weekends
Team player, working effectively with peers and supervisors
Able to respond appropriately to changes in direction or unexpected situations
Knowledge of company standard software, systems, and procedures
Knowledge of merchandise flow in stores
Proven problem solving skills
Able to effectively coach, delegate, and follow-up on multiple people/tasks
Able to act quickly under challenging circumstances
Capable of multi-tasking
Superior communication and organizational skills with attention to detail
1 year retail, 6 months leadership experience

Benefits

Comp & perks

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
401(k) match
medical/dental/vision
HSA
health care FSA
life insurance
short/long term disability
paid parental leave
paid holidays/vacation/sick
auto/home insurance discounts
scholarship program
adoption assistance