The Ohio State University, Main Campus

Operations

• Director who serves as Operations Director for the Anatomic Pathology division in the Department of Pathology;
• Utilizes management, customer service, and multiple technical skills to oversee the Anatomic Pathology Operations and laboratory managers for the Gross Room labs, Tissue Procurement Services, Histology lab, IHC lab, Biomarker Reference Lab, Renal Pathology labs (EM and IF), OSU Histology, LLC, Autopsy/Morgue, Hematopathology office, Dermatopathology office, Cytology lab and office, Pathology Support Services (Clinical Documentation office, Information and Consultation offices);
• Continually evaluates, develops and implements quality improvements for anatomic pathology clinical services;
• Ensures the evaluation, production, completion, and accuracy of high quality technical methods and processes in a timely fashion;
• Develops and maintains procedures that oversee the input of clinical data entered into the Laboratory Information System (Beaker);
• Works in conjunction with the Anatomic Pathology Quality Director to maintain and ensure the pathology quality plan;
• Works in conjunction with AP Division Directors to maintain high quality methods, processes and operations;
• Interacts with pathologists, surgeons, clinicians, laboratory managers, laboratory staff to provide quality services and technical assistance;
• Ensures CAP and New York State Department of Health (NYSDOH) inspection readiness for Anatomic Pathology;
• Ensures staff compliance with all testing, billing, and reporting requirements;
• Responsible for assessing and implementing new changes in technology, laboratory design and equipment for the Anatomic Pathology Laboratories;
• Plans for new approaches to improve the quality of service.

Director, Anatomic Pathology Operations

Insurance

• Understand and verify benefits for Outpatient, Inpatient and Ambulatory Surgery Services.
• Obtain prior authorization for visits, procedures and hospitalizations, pre-approval, pcp referrals, and predeterminations.
• Contact patients/families to ascertain additional demographic and insurance information essential to the authorization processes.
• Inform patients of co-pays that will be due.

Insurance Verification Assistant

Recruitment

• Provide administrative support and advanced operational, project management, and search coordination support to the Physician and Faculty Leadership Recruitment team.
• Schedule, facilitate and support the leadership recruitment and interview process, with a keen focus on delivering exceptional candidate experiences with the utmost attention to detail.
• Handle complex, multi-day interview itineraries and leadership search logistics.
• Own/authority on a given program or process as assigned by leadership.
• Evaluate and select solutions based on established options, procedures, and precedent.
• Apply independent judgment to resolve operational issues impacting recruitment timelines, candidate experience, and leadership stakeholder coordination.
• Routinely interact with recruiters, members of HR, senior leaders, executive assistants, and search committee members.
• Communicate matters of escalated importance with diplomacy and tact, including sensitive information and confidential executive-level candidate and leadership communications.

Physician Recruitment Coordinator

Billing Specialist

• Performs all fiscal functions associated with billing sponsors for expenses incurred on sponsored research grants administered by The Ohio State University’s Office of Sponsored Programs.
• This position performs routine billing duties of large scope and complexity; performs sponsor contact maintenance, analyzes grant expenditure information; generates sponsor’s invoices and fiscal reports; prepares monthly and quarterly sponsor reports; prepares forms for letters of credit requests; provides supporting documentation for various sponsors; reconciles grant and award invoice data; initiates invoice write-off requests; performs grant close-out functions; may organize data for internal audit responses.
• Works collaboratively and develops working relationships with the Sponsored Fiscal Collections and Payment teams, the Office of Grants and Contracts, university department contacts and various project sponsors to ensure billing, reporting and grant close-out is completed accurately and timely.
• Has an expert understanding of the various Sponsors, their billing requirements, regulations, and their impact on fiscal operations.
• This position will manage award billing set-up, amendments and installment billing for their own workload and others based on business need. Functions with a high degree of autonomy.

Senior Fiscal Services Billing Analyst

Analyst

• Performs all functions of payment processing associated with sponsored research grants administered by The Ohio State University’s Office of Sponsored Programs.
• Performs the routine payment processing duties of large scope and complexity, including the analysis, identification, application, and reconciliation of payments.
• Provides fiscal operational, consultative and administrative support to the Office of Grants and Contracts, university Fiscal Officers, department Grant Managers and various project sponsors.
• Responsible for payment reconciliation and reporting including researching discrepancies and recommending and ensuring resolution.

Senior Fiscal Services Payment Analyst

Collections

• Performs all collection functions associated with sponsor billing for expenses incurred on sponsored research grants administered by the Ohio State University's Office of Sponsored Programs (OSP).
• Makes outbound calls and emails sponsors requesting payment.
• Handles sponsored related inquiries.
• Initiates invoice write-off requests.
• Analyzes and works to correct billing errors.
• Provides supporting documentation for various sponsors.
• Assists in the identification of payment for application.
• Serves as a point of contact for sponsor bankruptcy notifications and ensures compliance with filing through legal counsel.

Senior Fiscal Services Collections Analyst

Human Resources

• Supports the delivery of Employee & Labor Relations (ELR) services by providing support to both the ELR staff and triaging issues that come to the CoE.
• Processes specialized transactions such as public records requests and union dues authorizations.
• May liaise between team, university departments, and external agencies to ensure adherence to policies and regulations.
• Additional responsibilities include transaction processing, and facilitation of scheduling process/ and/ being the point of contact for the scheduling of grievances and hearings for classified civil service and collective bargaining employees.

Employee and Labor Relations Specialist

Accounting Manager

• Responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures.
• Department roles may include payment posting, cash reconciliation, refund/credit processing, insurance follow up, customer service in a call center setting, self-pay collections, or claim submission.

Patient Accounting Coordinator

• Performs collection functions associated with sponsor billing for expenses incurred on sponsored research grants administered by the Ohio State University's Office of Sponsored Programs (OSP) within the Enterprise for Research, Innovation and Knowledge (ERIK).
• Makes outbound calls and emails sponsors requesting payment.
• Analyzes and works to correct billing errors.
• Assists in the identification of payment applications.

Fiscal Services Collections Analyst

• Performs all fiscal functions associated with billing sponsors for expenses incurred on sponsored research grants administered by The Ohio State University’s Office of Sponsored Programs.
• Provides fiscal, operational, and administrative support to the Office of Grants and Contracts, university Fiscal Officers, department Grant Managers and various project sponsors.
• Works collaboratively and develops working relationships with the Sponsored Fiscal Collections and Payment teams, the Office of Grants and Contracts, university department contacts and various project sponsors to ensure billing, reporting and grant close-out is completed accurately and timely.
• Initiates invoice write-off requests; performs grant close-out functions; may organize data for internal audit responses.

Fiscal Services Billing Analyst

• Performs all functions of payment processing associated with sponsored research grants administered by The Ohio State University’s Office of Sponsored Programs.
• Provides fiscal, operational, and administrative support to the Office of Grants and Contracts, university Fiscal Officers, department Grant Managers and various project sponsors.
• Responsible for payment reconciliation and reporting including researching discrepancies and recommending and ensuring resolution.
• Works collaboratively with the Sponsored Fiscal Collections and Billing teams, the Office of Grants and Contracts, university department contacts and various project sponsors to ensure payments are processed accurately and timely.

Fiscal Services Payment Analyst

Customer Support

• Receives requests and determines the appropriate course of action and/or referral to resolve requests utilizing excellent customer service.
• Receives and evaluates requests including, but not limited to phone calls, e-mails, radios, etc., and decides appropriate action to resolve the issue.
• Communicates information to appropriate operating units and customers.
• Coordinates communication of information for various emergencies such as power outages, alarms, elevator entrapments, etc.
• Answers calls, e-mails, letters, etc.
• Monitors facility controls and alarms like building equipment alarms, fire alarms, door alarms, etc.
• Receives and inputs service requests into appropriate data management systems.
• Facilitates key sign-out/in, distribution of access cards, departmental vehicles, radios, package and letter pickup and delivery.
• Issues temporary identification cards as required.

Customer Service Associate

Clinical Research

• Serves as lead resource in the execution of assigned clinical research studies in accordance with approved protocols.
• Oversees & coordinates conduct of daily activities of research studies.
• Ensures informed consent authorization is obtained & administered in compliance to regulatory & sponsor requirements.
• Monitors subsite patients for adverse reactions to study treatment, procedure or medication and notifies appropriate clinical professional.
• Participates in extracting, coding, and analyzing clinical research data.
• Assists with preparation and submission of publications, research reports, and grant proposals.

Senior Clinical Research Coordinator – Clinical Trials Office

Research Scientist

• Provide scientific leadership in a research program focused on hydrologic transport processes, transit time distributions (TTDs), and legacy phosphorus (P) dynamics in tile-drained and ditch-drained agricultural systems.
• Define and lead innovative research directions, developing novel modeling and analytical frameworks.
• Integrate field experimentation, numerical modeling, and data-driven approaches to address complex environmental challenges.
• Contribute to the development of new concepts, methods, and research frontiers with broad applicability.
• Shape research priorities, lead proposal development, secure extramural funding, and build collaborative partnerships with academic institutions, agencies, and stakeholders.

Senior Research Scientist

Administration

• Develop and/or teach courses in the graduate curriculum courses as assigned.
• Responsible for the creation of lecture materials, facilitation of learning activities, assessment (i.e., quizzes, exams, assignments, and homework if applicable), offering of weekly office hours, oversight of teaching assistant(s) (if assigned), submission of grades, and resolution of any ongoing student or course issues.