Insurance Verification Assistant

The Ohio State University, Main Campus

Insurance Verification Assistant focusing on verifying benefits and obtaining prior authorizations for medical services at Ohio State. Involves patient interaction and benefit tracking.

Posted 4/23/2026full-timeColumbus • Ohio • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Understand and verify benefits for Outpatient, Inpatient and Ambulatory Surgery Services.
Obtain prior authorization for visits, procedures and hospitalizations, pre-approval, pcp referrals, and predeterminations.
Contact patients/families to ascertain additional demographic and insurance information essential to the authorization processes.
Inform patients of co-pays that will be due.

Requirements

What you’ll need

High School Diploma or GED.
PC Knowledge and interpersonal, verbal, and written communication.
Minimum 6 months experience in customer service or a healthcare environment.
Associates Degree and at least 1 year experience in a Patient Revenue role at OSUWMC preferred.
Experience with medical terminology and payer requirements preferred.
Experience with Windows, Excel, and intranet/internet navigation tools as well as system content.
Demonstrated ability to work in multiple databases and software applications; experience using automated databases for management and reporting.
Ability to work in self-directed manner while interacting with consumers, physicians and all medical center faculty and staff.
Ability to communicate clearly with health care team.

Benefits

Comp & perks

Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
Paid time off, including sick and vacation time and 11 holidays.
State retirement plan or an alternative retirement plan, both with generous employer contributions.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical terminologypayer requirementscustomer servicepatient revenueauthorization processesdemographic informationinsurance informationco-paysdatabasesreporting

Soft Skills

interpersonal communicationverbal communicationwritten communicationself-directed workclear communicationinteraction with consumersinteraction with physiciansinteraction with medical staff

Certifications

High School DiplomaGEDAssociates Degree