TELUS

Marketing

• Join our team and contribute to the success of TELUS Health
• Collaborate with cross-functional teams
• Implement effective marketing strategies
• Analyze and optimize campaign performance

Marketing Manager

Sales

• Faire partie d’une équipe performante où la contribution de chacun est évaluée et valorisée
• Créer des solutions pour nos clients en faisant appel à la puissance de la technologie pour améliorer leur vie
• Travailler dans un environnement dynamique où les jours se suivent, mais ne se ressemblent pas
• Communiquer avec les clients actuels et potentiels en magasin, par téléphone et par messagerie
• Travailler selon un horaire flexible, y compris les soirs et les week-ends

Représentant(e) aux ventes

Counselor

• Provide short-term counseling services to TELUS Health EAP clients
• Providing counseling services to a diverse range of clients facing personal, professional, or family-related challenges
• Deliver short-term interventions using a solution-focused and collaborative approach
• Manage a varied caseload and support clients with different levels of risk
• Facilitate referrals to appropriate community resources when necessary

Clinical Counselor, Independent Contractor

Support Engineer

• Provide Tier 1 and 2 application support to end-users
• Take ownership of the investigation, diagnosis, and resolution of technical and customer service-related questions
• Be the voice of clients internally and act as a liaison between clients and internal teams
• Understand business requirements, build test cases and test software changes
• Troubleshoot problems by researching, analyzing and identifying symptoms and causes
• Meet client deadlines according to service level agreements by appropriately managing and prioritizing assigned tasks while ensuring quality control
• Comply with best practices including standards of confidentiality and peer review

Bilingual Application Support Analyst – TELUS Health Employer Products

Account Executive

• Be part of a high performing team where your contributions are measured and recognized
• Create solutions for our customers by using the power of technology to improve their lives
• Work in a fast paced environment, where every day is different
• Engage with prospective and current customers in store, by phone and messaging
• Work a flexible schedule, which includes evenings and weekends

Sales Representative – Part-Time

Project Manager

• Manage and forecast an annual budget across capital and operating portfolios
• Collaborate with field teams and vendor contractors in Quebec, Ontario and Manitoba to plan and carry out maintenance, repair and upgrade work at mobile sites
• Prioritize and execute high-impact projects from a large set of opportunities, balancing urgent needs with proactive strategic initiatives
• Track financial performance on a monthly and quarterly basis, quickly identifying risks and developing mitigation plans to absorb unforeseen costs
• Work with the implementation team, the Terrion entity and other key stakeholders to resolve site maintenance issues and ensure smooth network operations
• Analyze historical spending data to identify trends and opportunities, such as replacing frequently failing equipment instead of continuing costly repairs
• Communicate in French and English with internal team members, vendors and partners in Eastern Canada to ensure effective coordination and execution

Senior IT Project Manager, Operations

Manager

• Develop and coach your team in delivering an incredible customer experience while driving sales goals
• Take the lead on bringing the TELUS brand to life in your community through charitable events and outreach within your region
• Bring a sense of ownership and entrepreneurial spirit to running your store
• Push performance and thrive in an exciting environment
• Understand accountability in all its forms and aren’t afraid of it
• Work with all of our brands

Store Manager – Temporary, Parental Leave

Sales Representative

• Lead the technical roadmap by translating product vision and strategic objectives into clear, organized execution plans
• Oversee the technical architecture of key components through close collaboration with cross-functional teams
• Lead, mentor, and develop a high-performing, autonomous team
• Collaborate with the product team, business stakeholders, and senior leadership
• Promote and implement engineering best practices
• Use performance assessments and system observability data to track key metrics
• Identify risks early, resolve conflicts, and remove blockers

Engineering Advisor, Pricing and Billing Platform

Business Analyst

• Gather and synthesize business needs into detailed functional specifications
• Participates in the high-level design solution and estimation process
• Designs the solution for the software product in line with solution architecture and technical roadmap
• Work closely with the development team to define the functional specifications and system modifications required to meet objectives (including non-functional requirements)
• Provide technical support and leadership in the event of escalation of incidents or service interruptions to ensure that they are resolved effectively
• Designs intuitive solutions that add value to users
• Has the ability to break down development items into small increments that benefit users in collaboration with Software Product Owner (SPO)
• Has the ability to produce documentation for user community (such as release notes)
• Ability to document designs within allotted timeframes
• Works with Developers and QA to ensure that the detailed design is fully understood, and the development initiatives are in line with design
• Collaborate with developers and QA specialists to ensure the detailed design is well understood, developments align with the design, and quality deliverables are achieved

Bilingual Business Analyst, Finance & Accounting System Transformation

Client Services Representative

• Maintain and enhance relationships with new and existing Defined Benefits (DB) clients
• Ensure client satisfaction through periodic meetings and discussions
• Collaborate closely with sales, record-keeping, and operations associates
• Participate in sales final presentations as needed
• Demonstrate proven excellent customer service skills and progressive probing skills
• Participate in business-wide projects to drive successful outcomes
• Excel in CSM project delivery by implementing and maintaining robust project management practices
• Drive accountability through regular review sessions
• Proactively manage risks and maintain comprehensive project documentation

Client Service Manager – DB Pension Admin

Consultant

• Create and automate reports using Microsoft SQL applications
• Prepare ad hoc reports and assist in data clean-up operations
• Automate and schedule reports using SQL Server Integration Services (SSIS)
• Develop self-service reports using SQL Server Reporting Services (SSRS)
• Collaborate with business partners to gather requirements for new report builds
• Identify opportunities to automate processes and improve standard operating procedures (SOPs)
• Serve as a mentor to team members in brainstorming and resolving complicated technical challenges
• Work prioritization and workload management
• Ticket queue management and adherence to incident and deliverable SLAs
• Ensure quality control and integrity of team deliverables
• Draft technical and user documentation for various procedures and technologies
• Respond to requests and needs of the administration team, clients, and internal users

Senior Consultant – Administrative Solutions

• Manage online referrals promptly
• Provide short-term counseling (3-8 sessions) to clients
• Offer timely written/verbal feedback and case notes
• Report risk events to the Case Management Team

Independent EAP Counsellor – In-person Services Only

Analyst

• Lead and own the organic search strategy for TELUS Health products
• Develop and execute technical optimization strategies for search engines
• Analyze website performance to enable agencies and content teams to make data-driven decisions
• Plan and implement on-page and off-page optimization strategies to improve our website's organic visibility
• Guide content creators on SEO best practices
• Monitor and analyze performance to improve traffic, rankings, click-through rates, and conversions
• Collaborate on paid search campaigns

Marketing Manager

Représentant(e) aux ventes

Clinical Counselor, Independent Contractor

Bilingual Application Support Analyst – TELUS Health Employer Products

Sales Representative – Part-Time

Senior IT Project Manager, Operations

Store Manager – Temporary, Parental Leave

Représentant(e) aux ventes

Sales Representative

Engineering Advisor, Pricing and Billing Platform

Bilingual Business Analyst, Finance & Accounting System Transformation

Client Service Manager – DB Pension Admin

Senior Consultant – Administrative Solutions

Independent EAP Counsellor – In-person Services Only

Senior Performance Analyst