Customer Solutions Architect – Pre-Sales, Wholesale Solutions

TELUS

Architecte de solutions clients responsable des solutions de prévente pour les services voix, données, mobiles et IoT chez TELUS. Favorise la réussite et l’expérience après la vente.

Posted 7/14/2026full-timeMontréal • 🇨🇦 CanadaMid-LevelSenior💰 CA$100,000 - CA$150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in telecommunications pre-sales solutions, focusing on data networks, voice services, and IoT solutions. Proven ability to build strong customer relationships and drive post-sale success through effective communication and solution design.

Highest-signal resume keywords

Telecommunications Pre-Sales ExperienceData Networks ExpertiseVoice Services KnowledgeIoT Solutions UnderstandingBilingual French/English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data NetworksVoice ServicesMobile SolutionsIoT SolutionsRESTful APIsNetwork ArchitectureSIPVoIPBGPRouting Fundamentals

Soft Skills

Customer Relationship BuildingEffective CommunicationConfidence in Customer Conversations

Tools & Technologies

API EcosystemsPostmanSwagger/OpenAPI

Industry Keywords

TelecommunicationsPre-Sales SolutionsMachine-to-Machine Communication

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Inspire our partners to make the world better, together
Responsible for pre-sales solutions for our voice, data, mobile and Internet of Things (IoT) services
Drive post-sale success and customer experience
Work closely with account directors to design scalable, customer-focused solutions
Prepare integrated solutions that include data, voice, mobile and IoT services
Lead customer conversations with confidence and clarity
Build strong, long-term customer relationships

Requirements

What you’ll need

3 to 7 years of experience in telecommunications or technical pre-sales
In-depth knowledge of data networks (WAN, IP networking, fiber optics), voice services (SIP, VoIP) and mobile solutions
Knowledge of IoT solutions and machine-to-machine communication; understanding of network architecture (BGP, routing fundamentals)
Expertise in the following areas: network data, voice, and mobile services
Experience using RESTful APIs
Proficiency with API ecosystems in telecommunications and API tools (Postman, Swagger/OpenAPI)
Bilingual: Fluency in French is required; advanced proficiency in English is required (bilingual French/English preferred)

Benefits

Comp & perks

A comprehensive total compensation package with competitive salary and bonus structures
A minimum of 3 weeks’ vacation
Flexible benefits plan to meet your needs and those of your family
Retirement plan and employee share ownership program with generous employer contributions
Option to work in the office, virtually, or a hybrid arrangement depending on the role
Opportunities to give back to the communities where we work, live and serve
Career advancement, learning and development opportunities
And much more…