Customer PreSales Solutions Architect – Wholesale Solutions

TELUS

Customer Solutions Architect responsible for pre-sales solutioning across data, voice, mobility, and IoT portfolios for TELUS. Engaging with clients to provide scalable, customer-centric technology solutions.

Posted 7/14/2026full-timeMontréal • 🇨🇦 CanadaMid-LevelSenior💰 CA$100,000 - CA$150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Data Networking, Voice Services, and Mobility Solutions, with a strong focus on customer relationship management and technical pre-sales. Bilingual proficiency in English and French enhances communication with diverse audiences.

Highest-signal resume keywords

Data Networking ExpertiseVoice Services KnowledgeMobility Solutions ExperienceFluency in English and FrenchTechnical Pre-Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data NetworkingBGPRoutingSIPVoIPMPLSL2VPNDWDMRESTful APIsIoT Solutions

Soft Skills

Customer-First MindsetStrong CommunicationRelationship BuildingTechnical SimplificationConfidence in Customer Conversations

Tools & Technologies

PostmanSwagger/OpenAPI

Industry Keywords

TelecommunicationsTechnical Pre-SalesCarrier EnvironmentsWholesale EnvironmentsMulti-Product Solutions

Tech Stack

Tools & technologies

IoTSwitchingVoIP

About the role

Key responsibilities & impact

Prime integrated solutions across Data (Fibre, WAN, L2VPN, IP networking), Voice (SIP trunking, VoIP, voice termination), Mobility (Wireless services, MVNO/MVNE, roaming, messaging), and IoT (SIM-based connectivity, connected car, telemetry, asset tracking)
Lead customer conversations with confidence and clarity, simplifying complex technical concepts into business-relevant solutions for diverse technical and executive audiences
Partner with Sales Executives to qualify and shape opportunities, drive multi-product solutions, and support cross-sell and new logo acquisition as the trusted technical advisor
Build strong, long-term customer relationships through a customer-first mindset, deeply understanding business drivers, challenges, and growth opportunities

Requirements

What you’ll need

3–7+ years of experience in telecommunications or technical pre-sales
Strong knowledge of data networking (WAN, IP, fibre), voice services (SIP, VoIP), and mobility solutions
Preferred Experience: Knowledge of IoT/M2M solutions, understanding of network architecture (BGP, routing fundamentals), and experience in carrier or wholesale environments
Expertise in the following core areas: Data Networking (BGP, routing, switching), MPLS, L2PN, DWDM, Wavelength, and WAN technologies; Voice (SIP, VoIP, trunking,Toll Free, and SMS messaging); Wireless (IoT architectures, connected car, roaming, travel SIM, and mobility ecosystems)
Experience working with or integrating RESTful APIs
Understanding of telecom API ecosystems and API tools (Postman, Swagger/OpenAPI)
Bilingual Excellence: Fluency in both English and French is required/preferred

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills