Data Intelligence Lead, Senior Strategy Manager

TELUS

Data Intelligence Lead at TELUS Health shaping CRM best practices and driving AI adoption. Focused on enhancing business performance through data insights and process automation.

Posted 7/14/2026full-timeToronto • 🇨🇦 CanadaSenior💰 CA$86,000 - CA$136,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce configuration and optimization, data analysis, and visualization to drive business decisions. Proficient in leveraging AI tools for reporting and process automation while fostering collaboration across sales and enablement teams.

Highest-signal resume keywords

Salesforce ProficiencyData Analysis and VisualizationArtificial Intelligence ToolsSales Operations UnderstandingProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalyticsBusiness IntelligenceCRM AdministrationSalesforce ConfigurationSalesforce CustomizationSalesforce OptimizationDashboard DesignProcess AutomationData ReportingAd-Hoc Data Analysis

Soft Skills

CommunicationCollaborationPrioritizationProblem-SolvingContinuous Learning

Tools & Technologies

SalesforceAI ToolsData Visualization ToolsReporting ToolsProcess Automation Tools

Industry Keywords

CRM Best PracticesSales EnablementPerformance ManagementData InfrastructureBusiness Metrics

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Establish and champion CRM best practices across the Employer Canada team, developing frameworks, documentation, and training that enable sales leaders and team members to leverage Salesforce effectively and consistently
Design and build intuitive dashboards and self-serve reporting capabilities that provide real-time visibility into key business metrics—including attainment, pipeline health, activity, and performance—enabling quick and accurate decision-making
Automate manual reporting processes and routine data tasks using process automation and AI tools, reducing administrative burden and freeing up time for strategic analysis and business enablement
Conduct ad-hoc data analysis specific to regional needs, translating complex data into actionable insights that support channel leadership strategy and drive informed business decisions
Champion artificial intelligence adoption and innovation, identifying opportunities to apply AI tools and techniques to enhance reporting, forecasting, and business operations while fostering a culture of continuous learning
Collaborate with sales leaders and the enablement team to identify data and reporting gaps, prioritize initiatives, and continuously improve our data infrastructure and self-serve capabilities.

Requirements

What you’ll need

5+ years of experience in data analytics, business intelligence, CRM administration, or similar roles
Proficiency with Salesforce (SFDC), including configuration, customization, and optimization to support sales operations and reporting requirements
Strong data analysis and visualization skills with the ability to translate complex data into clear, actionable insights and compelling dashboards that drive business decisions
Demonstrated comfort with artificial intelligence tools and a genuine interest in continuous learning—staying current with emerging AI technologies and identifying opportunities to apply them to business challenges
Strong understanding of sales operations, CRM workflows, and how data flows through systems to support sales enablement and performance management
Excellent communication and collaboration skills—able to work effectively with sales leaders, enablement teams, and technical stakeholders to understand requirements and deliver solutions
Proven ability to manage multiple projects simultaneously, prioritize effectively, and deliver results in a fast-paced, dynamic environment.

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …