Customer Support

• Review and escalate flagged live orders
• Execute trades and file regulatory reports
• Assist advisors on trading operations
• Manage brokerage trade corrections and respond to debt margin issues
• Support manager in preparing reports

Trade Operations Support Specialist

Project Manager

• Leads and manages a team of specialized Engineers
• Develops and implements solutions to meet business needs
• Plans, evaluates, recommends, designs, operationalizes, and supports solutions
• Ensures solutions are consistent with organizational objectives
• Utilizes subject matter expertise to introduce new technologies

Senior Managing Engineer – Mainframe Project Management, Systematics Core Platform

Backend Engineer

• Leads the creation of a comprehensive end-to-end detailed solution
• Overall accountability for the technical design and delivery of the System Design Specification (SDS)
• Focused on large-scale, complex or enterprise projects
• May also be accountable for complex programming / coding
• Performs complex to difficult technical tasks independently
• Works independently as the senior developer on a diverse range of activities
• Provides technical guidance to others to help resolve issues within area of expertise
• Leads the development of detailed, complex and/or comprehensive project plans

Senior Java Developer, IT Solutions Designer

Compliance

• Project management over the RCM data infrastructure build;
• Development of a new dashboard or platform to analyze data linkages and data flows between RCM Programs;
• Ongoing support new vendor solutions or internal builds that will leverage the RCM data infrastructure.
• Implement the TD Securities US Core Compliance Data Strategy, including the build-out of the data infrastructure that will underpin the strategy.
• Develop reporting tools and visualizations leveraging the RCM data infrastructure to deliver strategic insights to a variety of audiences, including senior management.
• Partner closely with Leads across RCM Programs (such as Monitoring & Testing, Risk Assessment, Regulatory Change, Regulatory Relations, Rules & Controls Inventory, and Reporting & Metrics) to operationalize the data for those programs.
• Create robust data organization and reporting solutions across the Core Compliance programs.
• Support business data collection and aggregation for the Compliance Monitoring & Testing (M&T) and various assessment processes.
• Participate in ad hoc special projects.

VP, Compliance TDS – Data Infrastructure and Reporting

• Coordinate day‑to‑day project activities by tracking tasks, timelines, dependencies, and action items.
• Ensure delivery commitments and milestones are clearly documented, assigned, and followed through to completion.
• Support Project Managers, Scrum Masters, or Delivery Leads with delivery plans, status reporting, and execution coordination.
• Maintain organized delivery execution to help ensure project work progresses as planned.
• Create, update, and maintain ServiceNow change and request records in accordance with required standards.
• Communicate change timing, impacts, and dependencies to relevant delivery partners and stakeholders.
• Update Jira work items with current status, comments, and ownership to reflect delivery progress.
• Provide clear, timely updates on delivery status, actions, risks, and next steps.

Project Analyst II

Financial Crime

• Develops and maintains sanctions compliance programs
• Conducts periodic and event-driven reviews for sanctions risk of customers and transactions
• Supports management in delivering initiatives related to sanctions risk assessment
• Acts as a technical expert and lead, integrating cross-functional understanding within sanctions screening
• Communicates complex sanctions concepts and influences stakeholders

Financial Crime Risk Specialist – Sanctions

• Oversees assigned compliance functions for the Company
• Supports the development and maintenance of a regulatory compliance program
• Manage compliance aspects of applicable laws and regulations
• Interacts with senior management to develop and implement policies
• Consolidates reported data and analyzes information to detect compliance issues

Senior Compliance Group Manager – Fair Banking Compliance

• Conduct horizon scanning of EU, Irish and UK sources for applicable regulatory change
• Maintenance of regulatory change records and associated logs and registers
• Represent the Regulatory Change function both internally and at industry working groups, as required
• Preparation and delivery of various communications to internal stakeholders on regulatory change
• Conduct analysis of new/amended regulatory change
• Assist in the maintenance of TDGF's full inventory of regulations
• Assist in the oversight of non-Compliance oversight functions' adherence to TD's regulatory compliance management (RCM) framework
• Build strong relationships with key stakeholders internally and globally
• Lead completion of other regulatory change administrative tasks
• Assist on ad-hoc Compliance projects related to regulatory change.

Senior Compliance Business Oversight Analyst

• Conduct end to end investigations of financial crime
• Apply sound methodologies to analyze evidence
• Work with law enforcement and other agencies for information sharing
• Conduct quality control reviews of investigations and recommend improvements

Senior Financial Crime Risk Investigator

Manager

• Partner closely with the Wealth Market Leader(s) to manage day-to-day supervisory, compliance and operational aspects of the business
• Lead and implement business and firmwide control, supervisory and operational excellence initiatives
• Ensure timely and effective response to Compliance, Central Supervision and Audit reviews
• Manage all trade corrections in cooperation with Operations, Compliance and WMLs
• Participate in New Hire interview process focusing on Compliance, Control, Supervisory and Operational concerns

Market Supervision Manager

Business Intelligence Developer

• Develop and operationalize a standardized executive reporting suite (KPIs, KRIs, root-cause/theme views, regulatory complaint lenses, and escalation summaries) with clear metric definitions.
• Deliver automated, refreshable dashboards and scorecards that reduce manual effort, improve data consistency, and enable near-real-time monitoring for spikes, clusters, and anomalies.
• Translate oversight and business questions into measurable metrics, dashboards, and recurring insights (e.g., emerging harm, remediation effectiveness, repeat issues, and business line comparisons).
• Design and maintain data models and reporting logic that are documented, testable, and reusable across audiences (2LOD, senior leadership, Board).
• Implement data quality controls (validation rules, reconciliations, exception reporting) and maintain data lineage/definitions so reporting is audit-ready and repeatable.
• Partner with stakeholders (1LOD businesses, 2LOD, Compliance Units, CAI/Analytics, Technology, and Business Lines) to capture requirements, prioritize enhancements, and drive adoption of custom and self-service reporting capabilities.
• Support exam/audit requests by producing defensible populations, complaint insights, metric logic, and evidence packages on tight timelines to inform leadership decision making.

Senior Business Intelligence Analyst

IT Support

• Executes audit projects for assigned business
• Manages/lead moderately complex audit related engagements
• Responsible for coordinating training programs
• Maintains training calendar, schedules courses, tracks attendance and completion

Audit Manager I – Internal Audit Learning and Development

• Conducts investigations of moderate complexity for both internal and external cases
• Recommends for demarket and/or freezing accounts by the appropriate investigative unit
• Conducts adjudications of moderate complexity
• May provide QA/review and mentorship of a team
• Applies reasonable grounds to suspect money laundering and terrorist financing
• Conducts data analysis, manipulation and interpretation looking for patterns and anomalies
• Initiates investigations and/or responds to emerging AML and Sanctions/ABAC risks
• Assists and coordinates investigations with various law enforcement agencies as delegated
• Prepares and delivers AML, Sanctions/ABAC & Financial Crime and/or fraud detection/loss prevention training or updates to Bank Employees or other agencies as assigned

Financial Crime Risk Investigator II – OneTouch

Call Center Representative

• Provides positive and professional inbound customer service to ensure issues are resolved efficiently under all conditions embodying attributes such as being welcoming, curious, knowledgeable, helpful, and thankful to efficiently resolve issues related to banking products and services
• Engages with prospective customers through various channels (live chat, phone, email, SMS) to guide through consumer banking services, with a strong focus on effective problem-solving
• Takes ownership of customer concerns and resolves customer issues at first point of contact; escalates issues when necessary
• Ensures due diligence is taken to support the accuracy of all customer transactions, particularly as it relates to digital banking products and services; escalates non-standard or high-risk transactions or activities as necessary
• Arrives on time and ready to receive / make customer calls as scheduled throughout the shift
• Engages customers / partners through a consultative approach to understand their current and future service needs; may facilitate cross-sell opportunities or refer customers to internal bank partners
• Completes a broad range of financial transactions (e.g., transfers between accounts, debit card disputes, and/or other transactions, as necessary) in an accurate and efficient manner
• Contributes to and supports business objectives; speaks up if there's a way to improve processes and procedures
• Participates in performance and development activities, including cross-training within own team
• Keeps others informed and up to date about all relevant or useful information related to day-to-day activities
• Contributes to a fair, positive, and equitable environment that supports a diverse workforce
• Acts as a brand champion for your business area / function and the bank, both internally and/or externally

Contact Center Representative

Auditor

• Perform and document audit test steps for assigned audits
• Assess control design and operating effectiveness during audits
• Provide on the job training for staff auditors
• Execute and lead audit engagements based on established audit plans
• Support audit engagements through evaluating, documenting, and testing internal controls
• Deliver high-quality audit workpapers and reporting