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Tech Stack
Tools & technologiesPMPServiceNow
About the role
Key responsibilities & impact- Coordinate day‑to‑day project activities by tracking tasks, timelines, dependencies, and action items.
- Ensure delivery commitments and milestones are clearly documented, assigned, and followed through to completion.
- Support Project Managers, Scrum Masters, or Delivery Leads with delivery plans, status reporting, and execution coordination.
- Maintain organized delivery execution to help ensure project work progresses as planned.
- Create, update, and maintain ServiceNow change and request records in accordance with required standards.
- Communicate change timing, impacts, and dependencies to relevant delivery partners and stakeholders.
- Update Jira work items with current status, comments, and ownership to reflect delivery progress.
- Provide clear, timely updates on delivery status, actions, risks, and next steps.
Requirements
What you’ll need- Experience in a project analyst, project coordination, or delivery support role within a technology or infrastructure environment.
- Working knowledge of enterprise delivery tools such as ServiceNow, Jira, and Confluence.
- Strong organizational skills with the ability to manage multiple priorities and follow through on commitments.
- Clear written and verbal communication skills.
- High attention to detail and accuracy in documentation and tooling.
- 5 to 10 years of experience.
- PMP, Agile Certifications.
Benefits
Comp & perks- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project coordinationdelivery supportstatus reportingdocumentationchange management
Soft Skills
organizational skillscommunication skillsattention to detailability to manage multiple priorities
Certifications
PMPAgile Certifications
