TASC

Creative Strategist

• Lead the development of creative strategies on key briefs, in close collaboration with Creative Strategy Manager
• Translate business objectives, brand challenges, and insights into clear strategic directions and creative platforms
• Conduct and guide desk research across markets, competitors, consumers, and cultural trends
• Distill complex information into sharp, inspiring insights that unlock strong creative ideas
• Write high-quality creative briefs that inspire creative teams while aligning internal and client stakeholders
• Shape strategic narratives, key messages, and presentation materials for client-facing deliverables
• Work closely with creatives, account managers, project managers, and clients to ensure smooth strategic delivery

Product Manager

• This role is responsible for leading a credible, sustainable and profitable Rewards & Offers business for a portfolio of relevant products and services in line with Loyalty Solutions (LS) growth objectives at CAB and Central America Division.
• Leads a team that implements, manages and maintains existing Rewards & Offers solutions in the market/division.
• Leads on an ongoing basis the business opportunities to increase product revenues and developing a regional strategy in line with the divisional and global plans.
• This role will work closely with sales teams and senior management within the region to drive brand preference for MasterCard through our innovation loyalty products and services.
• The role involves interacting and building strong relationships with regional internal and external stakeholders to deliver world class card rewards and loyalty benefit value propositions.
• It will require ongoing interaction with the global and Loyalty Solutions leads, and local Products to drive requirements and priorities.
• Acts as the face of Loyalty Solutions in the LAC & Caribbean Region.
• Provides day to day advice and management to the Loyalty Solutions team in the region and helps drive alignment and coordination with their respective in line managers.

Director, Product Management

Sales

• Own and execute the commercialization strategy for Mastercard Move products across assigned markets and customer segments delivering against revenue and growth objectives
• Serve as a recognized subject‑matter expert on Mastercard Move capabilities providing thought leadership to clients and internal teams
• Lead complex, consultative sales cycles with financial institutions, fintechs, payment service providers, and enterprise clients, addressing money movement use cases
• Partner with divisional business development teams to identify opportunities, develop tailored value propositions, and advance opportunities from pipeline development through contract execution
• Support deal structuring and commercial negotiations
• Provide structured market and customer feedback to product and strategy teams, contributing insights on regional trends, competitive dynamics, and evolving customer needs to inform product roadmap and go‑to‑market strategy
• Maintain disciplined pipeline management, forecasting, and reporting, ensuring accuracy and transparency in opportunity tracking and revenue projections

Director, Specialist Sales – Transfer Solutions

Full-stack Engineer

• Lead teams of 12+ engineers while providing enterprise level strategic direction for GitHub SCM governance, repository architecture, permissions models, and branch protection standards
• Drive the enterprise strategy for GitHub Actions workflows and runner architectures, ensuring scalable, resilient, secure CI/CD aligned with Security and A&T
• Advance GitHub Advanced Security (CodeQL, Dependabot, secret scanning) by defining secure by default platform patterns in partnership with Security and embedding them into all CI/CD pathways
• Champion GitHub Copilot and AI assisted engineering at scale, establishing enterprise AI guardrails, adoption frameworks, and measurable productivity outcomes
• Oversee the strategy, evolution, and modernization of Groovy based Jenkins pipelines, ensuring alignment with long term GitHub first CI/CD direction and A&T architectural principles
• Define and automate enterprise CI/CD guardrails to enforce security, compliance, and architectural standards across GitHub and Jenkins ecosystems
• Model engineering excellence and modern CI/CD practices while shaping organizational engineering standards in partnership with Architecture & Technology
• Mentor and develop engineering talent, raising organizational capability in GitHub workflows, automation, platform engineering, and secure pipeline patterns
• Identify strategic reuse, platform consolidation, and efficiency opportunities to streamline developer experience and reduce cross organizational friction
• Partner with product, Security, A&T, and engineering leadership to define multi-year roadmaps and prioritize investments that maximize enterprise impact
• Champion Mastercard engineering principles and ensure platform alignment with enterprise architecture, governance, and technology direction
• Represent the platform in engineering guilds and enterprise communities, influencing standards, architecture, and best practices across Mastercard
• Define and track enterprise platform metrics measuring reliability, adoption, developer productivity, security posture, and strategic value

Vice President, Software Engineering

Program Manager

• Drives execution of an outcome from inception through successful delivery of the services or domains
• Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
• Conducts meaningful retrospectives, creates action plans to implement changes at the team level
• Looks across the program to identify potential system efficiencies or process improvements

Director, Technical Program Management

Human Resources

• Assist in the administration of our performance management process.
• Provide sound guidance (advisory) and support to employees and managers in understanding and using performance management tools and systems.
• Respond to employee and manager inquiries regarding performance issues, providing guidance and support.
• Assist in the resolution of employee conflicts and performance-related concerns.
• Participate in investigations related to performance issues and employee complaints.
• Help to ensure that performance evaluations are completed accurately and on timely.
• Assist in the preparation of performance-related documentation, including Coaching Plans.
• Advising People Business Partners and the business on probation, including extensions and probation failures.
• Help coordinate training sessions for managers on performance management best practices.
• Provide advice to People Business Partners, managers and employees about company policies and processes.
• Partner with internal employment counsel, compliance and People Business Partners to effectively manage employee relations issues.
• Establish strong cross-functional relationships at all levels and geographies.
• Demonstrate a change management mindset through identification of opportunities to enhance the employee experience through process improvement and refinement of services; offer potential solutions to drive greater stakeholder satisfaction. Actively engage in change to drive successful execution.
• Demonstrate expected behaviors; identify and escalate issues in an appropriate and timely manner.

Manager, Employee Relations Services

• Collaborate with internal and external stakeholders to define product requirements for device based wallets.
• Partner closely with product architects and engineering teams to define, validate, and optimize technical flows.
• Coordinate with project managers to ensure delivery timelines align with customer and market expectations.
• Work hand in hand with engineering teams to bring products from concept to launch.
• Secure required approvals from legal, data privacy, and compliance teams.
• Partner with regional teams to develop and execute go to market strategies.
• Conduct competitive analysis and ensure strong product positioning in the market.
• Adapt and tailor products to meet regional and market specific needs in collaboration with Mastercard regional teams.
• Develop sales enablement materials, customer facing collateral, and executive presentations.
• Collaborate with legal teams to structure commercial agreements and contracts.
• Work with pricing teams to define pricing strategies aligned with market dynamics.
• Lead and execute the end to end go to market strategy for device based wallet solutions.

• Architect, design, and maintain enterprise-grade IBM MQ solutions supporting mission-critical distributed systems.
• Act as the technical lead for MQ platforms, providing guidance, standards, and best practices to application and platform teams.
• Install, configure, upgrade, and patch IBM MQ across multiple environments, including on-premises and cloud deployments.
• Design and implement high availability, disaster recovery, and performance tuning strategies for MQ queue managers.
• Collaborate with application teams to design reliable messaging patterns, including request/reply, pub/sub, and event-driven architectures.
• Develop and enforce MQ security standards, covering TLS, certificates, authentication, authorization, and queue-level access controls.
• Implement monitoring, alerting, and observability for MQ infrastructure to enable proactive detection and resolution of issues.
• Lead incident response and root cause analysis for MQ-related production issues, driving permanent corrective actions.
• Automate MQ operational tasks using scripting and configuration management tools to improve reliability and efficiency.
• Mentor engineers and provide technical leadership through design reviews, documentation, and knowledge sharing.
• Stay current with the IBM MQ roadmap, messaging industry trends, and emerging technologies, recommending improvements as appropriate.

Lead Software Engineer

Compliance

• Execute end to end regulatory control testing, assessing both design adequacy and operating effectiveness of controls across regions and business lines, in alignment with RCA procedures, test script templates, walkthrough protocols, and remediation standards.
• Document all testing activities clearly and consistently, ensuring workpapers, evidence, and testing results meet audit ready expectations and are accurately maintained within Mastercard’s Global Risk and Compliance platform.
• Conduct walkthroughs with Control Performers, gather required documentation, validate control execution, and identify gaps, weaknesses, or inconsistencies that require remediation.
• Support the development of corrective action plans, working with Control Performers to validate timely and effective remediation of identified deficiencies.
• Promote standardization and continuous improvement by identifying opportunities to refine testing approaches, templates, methodologies, and underlying processes.
• Collaborate cross functionally with teams in finance, technology, legal, risk management, and operational teams.

Manager, Regulatory Control Assurance

Customer Success Manager

• Support the development and delivery of strategic priorities within the region
• Engage with stakeholders to study the viability of proposed solutions
• Identify optimization opportunities for customers
• Leverage Mastercard Services’ offerings to achieve customer goals
• Evaluate business models, partnerships, and agreements
• Develop training materials and customer-facing playbooks
• Gather and report customer feedback

Senior Customer Success Specialist

People Operations

• Execute the people strategy that aligns with the business goals and growth plans.
• Lead global talent processes including talent reviews and year-end performance and compensation.
• Conduct talent assessments and ensure appropriate development plans are in place.
• Advise senior leaders on organizational design, career leveling, and talent development.
• Execute and support organizational design initiatives.
• Promote enterprise-wide solutions for learning & development and employee engagement that address critical business needs.
• Guide and empower employees and people leaders to utilize our self-service model for general inquiries, while handling complex matters and leading or participating in projects.
• Serve as the main contact with Centers of Excellence (COEs) and the Global Business Service Center (GBSC) on program delivery issues.
• Provide feedback on the effectiveness of P&C programs and initiatives.
• Partner with People Specialists to ensure excellence in delivery of P&C Operations

Director, People Business Partner

Account Manager

• Leading and developing a high-performing sales team; setting clear expectations, coaching for excellence, and modelling disciplined sales leadership.
• Identifying and pursuing new revenue-generating opportunities that solve partner needs and advancing Mastercard’s Data & Services strategy.
• Owning the full partnership sales cycle — qualification, solutioning, commercial structuring, negotiation, closure, and implementation.
• Translating complex partner needs into compelling, differentiated solutions that exceed expectations for large and complex engagements.
• Collaborating cross-functionally with account management, product, engineering, and regional teams to bring scalable data-driven solutions to market.
• Building and maintaining strong executive relationships — internally and externally — representing Mastercard with maturity, clarity, and confidence.
• Managing individual and team quotas; driving in-year revenue, renewals, and sustained growth through upsell and cross-sell opportunities.
• Ensuring operational rigor across pipeline management, forecasting, and strategic account planning.
• Demonstrating strong communication and emotional intelligence to influence stakeholders across a highly matrixed organization.

Vice President, Services Business Development, Digital Partnerships – Fintech

• Responsible for the development and implementation of talent strategies and initiatives, and management of people and organization activities for assigned portfolio.
• Act as a positive cultural change agent, consultant and business advisor to the leadership team, enabling the execution of their business strategies and initiatives.
• Partner with Mastercard’s Centers of Excellence and regional People Business Partners to develop strategies and initiatives designed to enhance organizational efficiency and effectiveness.
• Serve as an advocate for employees and develop and implement initiatives designed to enhance employee engagement, development, and productivity.
• Manage and perform a wide range of P&C activities including, but not limited to: strategic alignment, leadership development and succession planning, organization design, compensation assessment, talent acquisition, performance management, employee relations management, and employee coaching.
• Partner with Finance to manage the budget and forecasting of expenses related to employees and all other P&C activities.

Vice President, People Business Partner

• Own, shape, and develop the Dynamic Yield partner ecosystem across CEE and SEE
• Build, manage, and deepen relationships with digital and marketing agencies, consulting firms, and technology partners
• Drive partner sourced and partner influenced pipeline
• Activate and grow existing partners
• Collaborate with broader Mastercard partnership teams

Partnership Sales Manager – Channels & Alliances

• Drive development and execution of Transfer Solutions’ (e.g. Send, X-border Services) strategy in, Poland, Czech Rep and Slovakia
• Develop Transfer Solutions’ value propositions for the key customers
• Evaluate business cases, new business models, agreements, and partnerships to improve the solution's footprint and competitiveness
• Lead market analysis and recommend ways to leverage market analysis to enhance product and go-to-market strategies
• Take responsibility for driving revenue.
• Connect the worlds: make sure our market strategy is aligned with Mastercard’s global and Europe strategy and ensure the market gets the central support required.
• Work with peers in adjacent functions to “connect the dots” to vividly sketch out a compelling vision of a world beyond cash
• Be entrepreneurial and open minded when exploring new opportunities in the market by embracing new networks, finding new partners or offering new services
• Work with your team and the account teams to build exciting customer pitches including defining the value proposition, business case and overall storyline
• Be the ambassador of your products and educate and inspire the team and market about the value or of our core product and new payment platform suite
• Plan and track our product performance and how we perform against targets
• Stay curious: watch the market, watch trends and bring new ideas to the table on how we can differentiate, grow and innovate our product universe

Creative Strategist

Director, Product Management

Director, Specialist Sales – Transfer Solutions

Vice President, Software Engineering

Director, Technical Program Management

Manager, Employee Relations Services

Director, Product Management

Lead Software Engineer

Manager, Regulatory Control Assurance

Senior Customer Success Specialist

Director, People Business Partner

Vice President, Services Business Development, Digital Partnerships – Fintech

Vice President, People Business Partner

Partnership Sales Manager – Channels & Alliances

Director, Specialist Sales, Transfer Solutions