Manager, Employee Relations Services
TASC
full-time
Posted on:
Location Type: Office
Location: London • United Kingdom
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About the role
- Assist in the administration of our performance management process.
- Provide sound guidance (advisory) and support to employees and managers in understanding and using performance management tools and systems.
- Respond to employee and manager inquiries regarding performance issues, providing guidance and support.
- Assist in the resolution of employee conflicts and performance-related concerns.
- Participate in investigations related to performance issues and employee complaints.
- Help to ensure that performance evaluations are completed accurately and on timely.
- Assist in the preparation of performance-related documentation, including Coaching Plans.
- Advising People Business Partners and the business on probation, including extensions and probation failures.
- Help coordinate training sessions for managers on performance management best practices.
- Provide advice to People Business Partners, managers and employees about company policies and processes.
- Partner with internal employment counsel, compliance and People Business Partners to effectively manage employee relations issues.
- Establish strong cross-functional relationships at all levels and geographies.
- Demonstrate a change management mindset through identification of opportunities to enhance the employee experience through process improvement and refinement of services; offer potential solutions to drive greater stakeholder satisfaction. Actively engage in change to drive successful execution.
- Demonstrate expected behaviors; identify and escalate issues in an appropriate and timely manner.
Requirements
- Strong analytical/fact based decision-making skills combined with the ability to think innovatively.
- Knowledge of applicable Employee Relations policies/procedures and business practices.
- General knowledge of applicable employment laws and regulations.
- Ability to work in a global, matrixed, and complex business.
- Demonstrates superior judgment and ability to effectively partner and influence across the organization.
- Ability to handle sensitive and confidential information with discretion.
- Ability to multi-task in a fast-paced environment with composure.
- Strong organizational/time management skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with demonstrated patience, tact, and respect.
- Exceptional detail and follow-up skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Bachelor's Degree required.
Benefits
- N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance managementemployee relationsemployment lawsanalytical decision-makingprocess improvementCoaching Planschange management
Soft Skills
judgmentinfluencingdiscretionmulti-taskingorganizational skillstime managementverbal communicationwritten communicationinterpersonal skillsattention to detail
Certifications
Bachelor's Degree