T-Mobile

Manager

• Provide insights and recommendations that optimize experiences by collaborating with cross-functional teams across the organization
• Develop and maintain data and reporting solutions including reports, dashboards, and self-service tools to support enterprise objectives
• Apply analytical and modeling techniques to enhance decision-making and prioritize resources across various business options
• Create and deliver executive-level presentations that clearly communicate complex analytical findings to influence leadership decisions
• Also responsible for other duties/projects as assigned by business management as needed

Senior Business Analysis Manager

Revenue Operations

• Leads process design, implementation, and quality control monitoring
• Identifies opportunities, implements solutions, and measures impact across Marketing and Sales operations
• Works on multiple large and highly complex projects for operational improvement and modernization
• Provides compelling business cases that improve profitability and enable scalable revenue growth
• Seeks out opportunities for increased system and process efficiencies
• Creates clear and measurable goals
• Holds self and others accountable
• Mentors others in process design, modeling, execution, monitoring and optimization
• Fosters business knowledge among managers, business analysts and project stakeholders

Group Business Process Manager – TFB Revenue Operations

Account Executive

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
• Sell T-Mobile’s value by recommending wireless solutions, including price plans, data services, handsets, and accessories.
• Negotiate and close deals.
• Develop skills in prospecting, call execution, and relationship management with leadership.
• Participate in product training and sales meetings.
• Create effective sales approaches, solutions, and proposals.
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts.

Account Executive, SMB Team Sales

• Manages and optimizes relationships with key vendors to ensure efficient and cost-effective procurement of goods and services
• Monitors vendor performance and enforces contract terms to ensure compliance and analyzes vendor costs to achieve cost savings and efficiency improvements.
• Collaborates with internal stakeholders to implement strategic planning and best practices in vendor and supplier relationship management and risk management.
• Prepares and presents reports on vendor performance, cost savings, and other key metrics to leadership
• Act as a liaison between internal teams—such as Credit Strategy, Fraud Operations, Compliance, Technology, and Legal—and external partners to ensure seamless solution integration and timely delivery of capabilities.

Vendor Manager

• Lead and manage the GTM business relationship with the customers Sr leaders on a day-to-day basis.
• Responsible for the Customer Sales Success Intake team supporting the customer, including performance management, coaching, and capability development
• Establish and own the end-to-end intake strategy for the customer and partners
• Ensure consistent, high-quality customer engagement and escalation management for high-visibility stakeholders
• Align intake execution with T-Mobile for Business commercial objectives, contractual commitments, compliance requirements, and operational capacity.
• Serve as the primary cross-functional coordination lead across Sales, Operations, Finance, Legal, Program Management, and external partners to drive timely delivery.
• Establish governance, metrics, and dashboards to track intake volume, service performance, readiness, and delivery outcomes; provide executive-ready reporting.
• Oversee billing accuracy, account governance, and reporting tied to the customers activity & establish metrics and dashboards to track intake performance, service delivery, and operational readiness

Senior Manager, Commercial Intake Specialist

Vice President

• Oversee the integration of customer journey design, engagement, and conversion optimization to ensure a seamless omnichannel experience.
• Collaborate with Product, Digital, and Customer Experience teams to drive improvements in digital commerce quality.
• Lead Directors in aligning digital journeys and commerce efforts to elevate the customer experience and drive digital sales.
• Foster 'no assistance provided' outcomes by implementing self-service capabilities and enhancing user interfaces.
• Contribute to strategic planning and execution of digital initiatives that align with T-Mobile's mission.
• Evaluate emerging technologies and trends to keep digital engagement and commerce platforms innovative and competitive.
• Participate in other duties or projects as assigned by business management as needed.

VP, Digital Commerce, Experience

Analyst

• Translate business requests into technical user stories, system diagrams, and design documents to support system functions and enhancements
• Participate in functional scope analysis and detailed solution design to improve project efficiency, speed, and quality
• Maintain and communicate project risks, team activities, and project status to leadership and project managers
• Collaborate with business and IT teams to develop capability and technology roadmaps and investigate emerging strategic capabilities
• Also responsible for other duties/projects as assigned by business management as needed

Technical Analyst

Outside Sales

• Drive customer acquisition through door-to-door conversations and community outreach
• Create standout experiences by sharing service benefits and answering questions
• Deliver post-sale follow-up that builds customer loyalty
• Collaborate with sales leadership and cross-functional partners

Field Sales – Broadband Sales

• Lead generation: Generate and work leads through prospecting, cold calling, and networking
• Customer needs: Demonstrate T-Mobile’s value and recommend wireless solutions
• Deal negotiation: Negotiate and close deals
• Skill development: Develop skills in prospecting and relationship management
• Sales approaches: Create effective sales approaches, solutions, and proposals
• Sales automation: Utilize sales force automation and manage sales funnel

Account Executive, Business Team Sales

Full-stack Engineer

• Drives engineering projects by developing software solutions; conducting tests and inspections; preparing reports and calculations
• Expected to supervise base and associate level engineers as needed
• Understands system protocols, how systems operate and data flows
• Aware of current technology benefits
• Expected to independently develop a full software stack
• Innovation Contributes to designs to implement new ideas which utilize new frameworks to improve an existing or new system/process/service
• Review existing designs and processes to highlight more efficient ways to complete existing workload more effectively through industry perspectives
• Collaborates with technical teams and utilizes system expertise to deliver technical solutions
• Writes basic documentation on how technology works

Senior Software Engineer, Full Stack

Systems Engineer

• Lead the development and optimization of IP network architectures to enhance performance and support subscriber growth and application growth
• Focus on moving the IP data center network to a software defined and fully autonomous system supporting virtual machine, container, and AI workload infrastructure
• Manage cross-functional collaboration to align technology solutions with business needs and operational requirements
• Oversee budget planning and cost-benefit analysis to ensure efficient use of resources and investment justification
• Integrate modern security postures and best practices into all networking solutions
• Drive continuous improvement initiatives to improve network quality of experience and operational efficiency
• Develop and communicate strategic technology plans and goals to stakeholders and team members

Senior Manager, Systems Architecture Engineering

• Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line
• Meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory
• Sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals
• Analyze customer needs and apply solution-based selling techniques to demonstrate the value of T-Mobile products and services
• Tailor customer recommendations to negotiate and close business
• Work with leadership to develop skills in prospecting, call execution and relationship management
• Participate in training opportunities on products and services and attend sales meetings
• Devise creative and effective sales approaches, solutions and proposals
• Fully apply all sales force automation, funnel management and prospecting tools
• Manage sales funnel and generate reporting on sales activities and forecasting
• Also responsible for other Duties/Projects as assigned by business management as needed

Director

• Lead, develop, and mentor a high-performing team of credit risk professionals and statisticians by setting clear performance expectations, strengthening technical and strategic capabilities, and fostering a culture of accountability and continuous improvement
• Direct the design, validation, implementation, and performance monitoring of credit risk strategies and statistical models to reduce bad debt, optimize profitability, and deliver against enterprise financial objectives
• Ensure strong governance and disciplined execution of credit strategies and financial decisions, maintaining model integrity, regulatory compliance, and alignment with enterprise standards
• Translate complex data analysis into clear, actionable insights for senior leaders, articulating financial impact, risk trade-offs, and strategic implications
• Improve portfolio asset quality by reinforcing sound credit practices, strengthening risk controls, and maintaining full regulatory and policy compliance
• Develop and oversee key risk indicators (KRIs), incorporating macroeconomic and portfolio trends to proactively identify emerging risks and performance shifts
• Review and challenge analytical methodologies, enhancing model assumptions and advancing alternative approaches to improve predictive accuracy and strategic effectiveness
• Advise senior management on credit risk model development, third-party model selection, monitoring frameworks, and portfolio risk mitigation strategies
• Partner with internal stakeholders and external agents to align credit risk strategies, strengthen data and modeling capabilities, and ensure coordinated, compliant portfolio risk management execution

Director, Portfolio Credit Strategy

Client Partner

• Craft tailored sales strategies to meet the unique goals of each Enterprise client within your portfolio
• Generate and close new sales opportunities within your assigned account base
• Curate long-term relationships with key decision-makers and influencers within each client
• Handle complex contract negotiations and close large, high-value deals with enterprise clients
• Maintain accurate records of interactions and sales progress
• Provide accurate sales forecasts and performance reports to leadership

Senior Business Analysis Manager

Group Business Process Manager – TFB Revenue Operations

Account Executive, SMB Team Sales

Vendor Manager

Senior Manager, Commercial Intake Specialist

VP, Digital Commerce, Experience

Technical Analyst

Field Sales – Broadband Sales

Account Executive, Business Team Sales

Senior Business Analysis Manager

Senior Software Engineer, Full Stack

Senior Manager, Systems Architecture Engineering

Account Executive, SMB Team Sales

Director, Portfolio Credit Strategy

Client Partner, Enterprise Sales