T-Mobile

Solutions Engineer

• Support sales teams by consulting on customer needs and designing tailored wireless communication solutions to drive opportunity development
• Deliver technical presentations and demonstrations, including API and Technical Portal capabilities, to address customer inquiries and facilitate informed decision-making
• Design, test, and support API-enabled solutions (e.g., Employee Choice, Technical Portal, client integrations), including hands-on configuration and validation, in partnership with Product Architects and CX teams
• Maintain and update technical expertise through training and certification in wireless technologies, API/integration frameworks, and industry developments
• Collaborate with cross-functional teams to provide feedback, support special projects, and engage in market-level initiatives
• Assist with post-sale support activities including troubleshooting, escalation management, API/integration support, and customer training sessions
• Also responsible for other duties/projects as assigned by business management as needed

Solutions Engineer – Enterprise

Operations

• Manage end-to-end campaign activation and execution across paid media channels.
• Ensure campaigns are launched accurately, on schedule, and aligned with media plans, targeting requirements, and business objectives.
• Lead the operational implementation of campaign targeting and DCO decision-tree strategies, ensuring creative variations, audience logic, and personalization frameworks are accurately deployed across ad serving and activation platforms.
• Monitor campaign implementation, creative execution, and tracking integrity throughout the campaign lifecycle, proactively identifying and resolving operational risks.
• Troubleshoot campaign, creative, tracking, and reporting issues while ensuring timely resolution and stakeholder communication.
• Lead campaign kickoff discussions to identify creative testing opportunities, personalization strategies, audience segmentation approaches, and DCO activation plans.
• Partner with Marketing, Media, Programmatic, Analytics, and Creative stakeholders to develop testing hypotheses, measurement plans, success criteria, and learning agendas aligned with business objectives.
• Translate business goals into actionable testing frameworks, including creative, audience, offer, and messaging experiments designed to drive performance and learning.
• Analyze creative performance data, A/B testing results, and DCO outcomes to identify trends, measure creative effectiveness, and generate actionable insights.
• Evaluate creative, messaging, offer, audience, and personalization performance to develop optimization recommendations that improve campaign effectiveness and customer engagement.
• Partner with Programmatic and Analytics teams to develop integrated performance narratives that combine media performance, creative insights, and business outcomes.
• Present creative testing results, DCO learnings, and strategic recommendations to stakeholders, enabling data-informed creative and marketing decisions.
• Champion a Test-and-Learn culture by sharing best practices, creative insights, and optimization opportunities across stakeholder groups.
• Serve as the primary operational liaison between Marketing, Media, Programmatic, Ad Operations, Analytics, Creative Studio, and Line of Business (LOB) stakeholders.
• Coordinate cross-functional campaign planning and activation to ensure requirements, timelines, and deliverables are achieved.
• Maintain campaign documentation, QA standards, trafficking processes, and operational best practices.
• Identify and implement process improvements that increase operational efficiency, scalability, and campaign quality.
• Mentor team members through knowledge sharing, best-practice guidance, and collaborative problem-solving.
• Influence stakeholders through expertise in campaign activation, creative optimization, testing strategy, data analysis, and DCO best practices.

Digital Ad Operations Manager

• Competitively source backhaul circuit spend through RFP, RFI, and RFQ processes
• Draft, negotiate, and execute contractual documents including Master Service Agreements (MSAs), service orders, IRU agreements, dark fiber leases, letter agreements, and purchase orders for high-volume circuit procurement
• Drive sourcing strategies for large-scale, high-volume circuit deployments (1G / 10G / 100G+), balancing total cost of ownership (TCO), speed to deploy, and network resiliency
• Develop and apply financial models comparing lit service vs. dark fiber IRU trade-offs, including NPV, CapEx/OpEx analysis, and long-term cost projections
• Manage a portfolio of 50+ national and regional telecom suppliers through scorecard development, performance management, and quarterly business reviews (QBRs)
• Liaise with network engineering, transport planning, and operations teams to interpret technical specifications — route diversity, latency thresholds, SDI requirements, SRLG constraints — into commercial and financial outcomes
• Lead supplier escalations related to service delivery intervals (SDIs), FOC date jeopardies, outage events, SLA breaches, and billing disputes
• Prepare and present business cases, sourcing strategies, and supplier recommendations for executive review and approval
• Conduct risk assessments across the supplier base, identifying single-source dependencies, geographic concentration risks, and financial viability concerns
• Support sourcing plan management, project status reporting, and supplier issue tracking across nationwide network deployment programs

Technology Sourcing Manager, Cell Site Backhaul Solutions

Account Executive

• Generate and work leads through prospecting, cold calling, and networking
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management
• Maintain and grow the customer base within a territory model

Account Executive, SMB Sales

• Responsible for meeting and exceeding monthly sales quota objectives by acquiring new accounts with small and medium sized businesses
• Generate and work leads through prospecting, cold calling, and networking
• Sell products, services, and solutions by demonstrating the value of T-Mobile products
• Tailor customer recommendations to negotiate and close business
• Participate in product training and sales meetings
• Utilize sales force automation and report on sales activities and forecasts

Account Executive, SMB Team Sales

Systems Engineer

• Conducts security assessments, code reviews, and vulnerability testing to identify and mitigate risks
• Develops proactive security measures and strategies to enhance the security posture across various technologies
• Serves as an authority in cybersecurity, providing guidance and leadership to various business units
• Drives strategic security initiatives to protect against cyber threats and ensure compliance with security standards
• Evaluates new technologies and processes for potential security vulnerabilities and recommends corrective actions
• Mentor peers and junior team members, imparting expertise in security technologies, enterprise solution design, and effective customer interaction.

Principal Engineer, Cryptographic Key Management System

Product Manager

• Build and maintain the Agile team backlog with ready user stories to support continuous sprint execution.
• Collaborate with Agile teams and stakeholders to write user stories and define acceptance criteria and tests.
• Facilitate synchronization meetings with other product owners and mentor peers to enhance product ownership capabilities.
• Review and accept completed user stories to ensure they meet acceptance criteria and quality standards.
• Support product managers in creating and managing product vision and technical roadmaps related to scope.
• Coordinate with other product owners to align backlogs for large, cross-functional initiatives.

Senior Product Owner

Backend Engineer

• Lead architectural design decisions and provide technical leadership to ensure scalable and maintainable end-to-end solutions across multiple systems and Metro Billing capabilities.
• Develop and maintain solution designs from concept through deployment, ensuring alignment with architecture standards, engineering best practices, and business requirements.
• Partner closely with engineering teams to review application code, validate implementation approaches, and provide technical guidance throughout the software development lifecycle.
• Translate business initiatives and requirements into scalable technical solutions while identifying implementation risks, dependencies, and opportunities for modernization.
• Balance innovation with platform stability by recommending where new technologies and approaches should be adopted and where existing solutions should be maintained.
• Own overall architecture for multiple capabilities, collaborating on frameworks, standards, and reusable components to support enterprise technology consistency.
• Engage with business stakeholders during project ideation to define solution options and support business case development prior to project initiation.
• Communicate solution designs through architecture diagrams, technical documentation, and design reviews using tools such as Lucid and Confluence.
• Collaborate with Agile delivery teams using Jira to support planning, execution, and solution governance.
• Coach and mentor engineers through architecture discussions, design reviews, and technical decision-making while promoting engineering best practices.
• Evaluate and leverage AI-assisted engineering tools, such as Claude, to improve engineering productivity where appropriate.

Principal Technical Architect – Billing Platform

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value.
• Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Negotiate and close deals.
• Develop skills in prospecting, call execution, and relationship management with leadership.
• Participate in product training and sales meetings.
• Create effective sales approaches, solutions, and proposals.
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts.
• Maintain and grow the customer base within a territory model.

Account Executive – Business Sales

Strategy

• Develop long-term merchandising strategies, promotional roadmaps, visual standards, and retail experience initiatives
• Partner with Marketing, Operations, Product, Inventory, Store Design, and Field Leadership to align priorities and drive enterprise initiatives
• Analyze customer insights, identify experience opportunities, and enhance in-store engagement and conversion
• Monitor KPIs, sales performance, execution metrics, customer feedback, and ROI of merchandising programs
• Coach direct reports, build organizational capability, succession planning, and performance management
• Oversee rollout execution, field communications, compliance reviews, and continuous process improvement