Sysco

Accountant

• Responsible for end-to-end Accounts Payable processes, including high-volume invoice processing, payment runs, and resolving PO, invoice, and payment disputes
• Prepare supplier payments and ensure accuracy and timeliness
• Manage the AP inbox and respond to all queries promptly
• Ensure all invoices comply with the company’s authorisation approval policy
• Maintain accurate coding of invoices to general ledger accounts
• Review and resolve debit balances on the AP ledger
• Verify and process corporate credit cards and employee expenses
• Perform supplier statement reconciliations and resolve discrepancies
• Manage and update supplier master data with appropriate supporting documentation
• Review and action the Purchase Order Outstanding (POoS) report
• Liaise with internal staff and suppliers to resolve AP queries in a timely manner
• Maintain AP records and ensure proper filing and archiving
• Support internal and external audits when required
• Perform intercompany reconciliations at month end
• Undertake ad hoc tasks as required by management

Associate Accountant, Accounts Payable

Product Support

• Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO.
• Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo)
• Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions
• Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements
• Executes recommended assortment changes and support positive local supplier relationships.
• Execute Category Management and other initiatives within assigned categories
• Responsible for Category success and overall Support of Corporate core suppliers
• Communicate with planners/suppliers/brokers/sales team/customer service
• Manage and promote local assortment within assigned categories to achieve company goals
• Manage local supplier and broker relationships
• Provide input, support, and guidance to operation company (OpCo) Sales Specialist
• Facilitate corporate assortment training at the operation company (OpCo) as required
• Conduct local supplier reviews and negotiations using corporate best business practices
• Negotiate/secure supplier-funded customer deviated pricing
• Facilitate negotiations and management of local Earned Income programs
• Manage and review company Earned Income components
• Work with supplier Category Captains or Advisors for focus categories as required
• Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
• Drive results on focus categories and support promotional activities and selling events
• Direct line of contact for local sales and communicate with and assist Sales on all issues
• New item and Vendor creation
• Drive increased Sysco Brand sales
• Manage category equities and market pricing to support pricing integrity in conjunction with RevMan team
• Collaborate and review Sales and GP results of Market Cost Price changes with Revenue Management team
• Provide market commodity/industry news and updates to the sales organization

Product Support Advisor – Grocery

Data Specialist

• Perform activities required to create, change, validate and rationalize enterprise master data
• Review, validate and execute global master data create & change requests in a multi-system environment
• Perform basic statistical and relational analysis of large data sets to identify and correct inconsistencies and anomalies
• Validate and syndicate changes to master data (Customer, Material, Vendor) as approved by the business review process
• Analyze, validate, prioritize and execute requests for mass maintenance of Customer, Material, and Vendor master data
• Monitor workload balancing system and process constraints to ensure service level targets are maintained
• Communicate and liaise with business units to thoroughly understand business requirements and the impact of master data changes
• Inform and advise requestors and key stakeholders of status as appropriate
• Check, validate and execute Customer and Vendor hierarchy create and change requests
• React to escalation notices to expedite creation or changes to master data by prioritizing and rebalancing other requests using a defined escalation protocol as needed
• Apply business rules and best practices when reviewing requests to identify errors in global data fields and reject, escalate or remediate errors
• Mult-task in a multi-functional environment while maintaining service level targets
• Prioritize, execute, follow up and track data collection and validation projects (RFD)
• Maintain and enhance Customer, Material and Vendor master data governance rules, standard operating procedures (SOPs), naming convention and other enterprise data standards

Master Data Specialist

Manager

• Achieve Sales, Gross Profit, and Delivered-Margin Financial Plan for their group of customers.
• Develop medium to long-term sales plans and prepare strategies to protect, grow and diversify the relationship with targeted customers.
• Serve as “Lead House” by coordinating across regions (including local contract sales team and customer experience team) to drive opportunities from the HQ to the local level and ensure sales solution needs are met.
• Responsible for cross-functional customer alignment, customer wiring, top-to-tops (drive bi-annual/annual customer meetings with C suite executives of customer and Sysco) and build customer partnerships that allow us to align our procurement, trade management and customer experience teams in opportunities that will create value for both Sysco and the Customer.
• In coordination with HQ COE, manage contracts, terms, and conditions including the customer MDA (Master Distribution Agreement), Amendments, extensions, renewals, letters of intent, limited time offers.
• Fully leverage Sysco’s proprietary CRM tool in the management of sales planning, prospecting opportunity tracking, task management, and daily customer engagement and drive productive utilization of the tool among team members.
• Support face-to-face and remote sales to new locations and new opportunity sales to existing customers.
• Create sales bids/proposals/presentations and conduct product demonstrations/cuttings.

Region Contract Manager

Supply Chain

• Oversee the development, review, and implementation of accurate customer demand forecasts for use in inventory replenishment for the assigned segment.
• Collaborate with internal and external partners to synthesize customer inputs, Financial/Sales forecasts with system forecasts, measure the performance/outcome, and advise the key stakeholders.
• Drive the continuous improvement of the demand forecasting processes, and systems.
• Explore, pioneer, and experiment with novel methods to enhance forecast accuracy and the efficiency of forecast management.
• Develop tools, processes, and communication channels to establish a robust consensus for forecasts, spanning from individual customer levels to consolidated financial/sales levels.
• Oversee the performance of Demand Planners and Sr. Demand Planners, ensuring that forecasts are effectively planned from both a system/statistical and consensus standpoint.
• Proactively advise the risks and lead the solutioning with team members.

Senior Manager, Demand Forecasting

Consultant

• Develop and conduct customer Business Resources / STIR Sessions, whether in house or in the field
• Focus on both front and back of the house operational needs
• Provide a consultation with the customer (e.g., inventory management, social media, menu analysis, marketing, etc.)
• Determines appropriate timeline for follow up with the customer
• Develops and executes the Back of the House STIR Sessions
• Manage customer Business Resources/STIR Sessions
• Works with members of Sales & Marketing to manage the local stratification of our customers
• Facilitates & designs educational content for internal/external food shows, workshops, roadshows and online events
• Complies with Sysco’s Food Safety Policy and procedures
• Perform other duties as assigned

Business Resource Consultant

Director

• Drive Sysco Specialty company’s product, supplier, and sourcing strategy to meet revenue and margin goals.
• Lead a team of merchandisers responsible for the growth of revenue and margin in specific product categories, business analytics team focused on performance reporting and customer targeting, site content team maintaining accurate content and pricing, as well as supply chain management.
• Build, manage and develop regional merchandising teams through regular department meetings; ongoing interaction & communication; monitor associate morale; and respond to ideas to improve associate engagement and enablement.
• Interpret, train, and consistently reinforce Company policies, procedures, and tools.
• Work with logistics to optimize supplier shipping performance.
• Manage item cost (product and freight) accuracy.
• Lead efforts with merchandisers to obtain vendor marketing spend.
• Provide input for marketing, communication, and promotional activities.
• Set pricing strategy and work with the manager of business analytics to implement and maintain the pricing model.
• Manage inventory spend on stocked products.
• Study and act upon all market trends, new products, innovation, and niches to drive additional sales and site loyalty.
• Coordinate the merchandising training programs for the organization.

Region Director – Merchandising

• Support department to achieve company goals
• Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo)
• Support operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions
• Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements
• Execute recommended assortment changes and support positive local supplier relationships
• Manage and promote local assortment within assigned categories to achieve company goals
• Manage local supplier and broker relationships
• Provide input, support, and guidance to operation company (OpCo) Sales Specialist
• Facilitate corporate assortment training at the operation company (OpCo) as required
• Conduct local supplier reviews and negotiations using corporate best business practices
• Negotiate/secure supplier-funded customer deviated pricing
• Facilitate negotiations and management of local Earned Income programs
• Manage and review company Earned Income components
• Work with supplier Category Captains or Advisors for focus categories as required
• Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
• Drive results on focus categories and support promotional activities and selling events
• Serve as the direct line of contact for local sales and communicate with and assist Sales on all issues

Product Support Advisor – Dairy, Chemical, Beverage

Account Executive

• Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.
• Seek and qualify prospects following company account stratification goals.
• Research customer business needs and develops a mix of products and service to meet needs.
• Evaluate market trends and recommend products to customers, based on business needs and goals.
• Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
• Answer customers' questions about products, prices, availability, and product use.
• Provide product information and practical training to customer personnel.
• Drive personal vehicle to customer accounts, conventions, company meetings, etc.
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process.
• Participate in company functions, promotions, customer visits, and customer events.
• Attend and participate in general sales and district meetings.
• Engage in ongoing training sessions.
• Assist with the training of new employees as requested.
• Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data.
• Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and filing reports.

Sales Consultant – Spanish Speaking Preferred

• Achieve planned inventory management Service Level, DSO, and Spoilage goals while maximizing operational efficiencies
• Review critical items and take necessary action to support end customer service level
• Review daily out of stock report, communicate to sales as needed and expedite orders appropriately
• Manage inbound POs by confirming for cost, quantity and dates, overdue orders, Overages, shorts, and damage, etc
• Maintain forecasting system parameters to manage demand changes customer events, business shifts, and seasonality changes as needed
• Demonstrate an intermediate level of proficiency of the Manhattan inventory planning tool DPR (demand planning system), to drive teams performance as indicated by DPR scorecards, dashboards and merchandising KPIs
• Support returns to suppliers as required
• Support product recalls as required
• Manage purchase order costing and date accuracy through confirmations and alerts
• Follow supplier and corporate market conditions/trends to identify purchasing opportunities
• Provide basic demand planning support and field feedback to Corporate Planner for action and/or alignment

Inventory Analyst

Clerk

• Gather, organize and process driver daily paperwork, logs, manifest, vehicle inspection, etc.
• Answer phones, route calls and take messages.
• Research short on truck that driver's call in.
• Respond to delivery associate issues and provide support for a resolution.
• Create Driver Qualification files as needed and maintain all required documents in Supervision as required under the Department of Transportation (DOT) guidelines.
• Monitor and review all driver logs and violations through the onboard computer system, Telogis.
• Run daily reports for transportation supervisors.
• Daily monitoring of Drive Cam Events and processing them for coaching and signatures.
• Backup for New Driver DOT Training.
• Perform all other tasks as assigned by supervision or management.

Transportation Clerk

• Create load maps for outgoing trucks and print for loaders
• Assign trucks to doors for all routes based on size and cube
• Print invoices for outgoing trucks
• Inspect loads that are designated on the special instructions report.
• Verify that the special-order items are selected and placed on the correct pallet.
• Validate that the weights are correct on the catch weight variation report.
• Check any reshipped orders if necessary.
• Review any new accounts that are being delivered.
• Set up driver bags with correct invoices for days deliveries
• Email out all necessary end of the night paperwork and recaps
• Complete food safety paperwork each night
• Batch shorts for re-selection
• Re-assign workforce if needed
• Research product that could not be found via a short chaser (warehouse out).
• Perform additional duties as assigned.

Overnight Outbound Warehouse Clerk

Financial Planning and Analysis

• Responsible for the oversight of several functional areas such as Profit Management and Financial forecasting and reporting
• Provide technical, customer relations, and personnel management for major programs and projects
• Determine the key drivers of variances versus last year results
• Identify underperforming customers and vendors and the key drivers of profitability
• Make recommendations to management to improve profitability and support and produce financial reporting for Annual Operating Plan (AOP)
• Ensure overall trends and the impacts of key initiatives are reflected accurately in the forecast

Finance Manager

• Support strategies to help drive increased profitability, process efficiency, reduced costs and overall business improvement.
• Partner with Operations leadership to deliver financial and strategic results through utilization of Financial Planning & Analysis best practices.
• Support corporate FP&A processes, initiatives and reporting within the Operations organization.
• Create reporting suites that enable insights for Finance and Business team.
• Partner with field finance teams to develop KPIs that help explain performance and drive proactive P&L management
• Provide business insights to corporate FP&A on the monthly and quarterly results versus plan and forecast
• Support Annual Operating Plan (AOP) for the US Foodservice organization
• Support monthly/quarterly business review process
• Identify margin, cost and efficiency opportunities
• Perform ad-hoc analytics and financial modeling
• Support the business transformation metrics and tracking; tie to P&L results
• Use VBA and other tools to create excel based standardized reporting with flexibility for multi-dimensional use
• Use data analytics to draw conclusions and present financial and operational insights in an effort to support timely executive level decision-making
• Make strategic recommendations for solutions to business problems and opportunities using data analytics and predictive modeling

Senior Analyst, Finance – Corporate

Support Engineer

• Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via phone calls, email submissions, live chat support and manage non-critical single user escalation requests.
• Addresses and resolves reported non-major incidents and requests; logs all incidents and requests in ServiceNow.
• Reassigns tickets to other support groups where First Call Resolution is not possible.
• Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation and handling customers with a consummately professional attitude.
• Analyzes and resolves incidents and requests regarding use of application software or hardware.
• Responsible for case ownership through the engagement of other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and customer communication is complete.
• Works shift patterns as assigned to support associates and internal customers 24x7x365.
• Documents all relative case information in ServiceNow to include troubleshooting steps, business/customer impact, and screenshots, if applicable.
• Meets and exceeds all defined performance metrics on a consistent basis which results in positive CSat and QA scorecards.
• Continuous growth in general knowledge of current corporate, division, and facility-specific products, increasing ability to resolve incidents and requests on first contact.
• Create knowledge articles to promote customer self-service and improve First Call Resolution of requests and incidents within the Service Desk.
• Available for after hours and on-call support as needed to maintain business continuity.
• Adheres to Code of Conduct and Mission and Value statements.
• Successfully completes required Corporate and Service Desk training objectives.
• Can work remotely and maintain productivity without supervision.
• Performs other duties as assigned.