Synchrony

Outside Sales

• Responsible to sell Regional & Store level client leadership on the benefits of our products
• Maintain relationships through effective and timely communication
• Attend market/store meetings and develop in-store product execution strategies
• Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals
• Compile and present results of on-going credit programs
• Develop annual marketing plan for stores to support business goals

AVP, Field Sales Manager

Vice President

• Drive day-to-day operations of the Virgin Red credit program and its related technologies
• Provide relationship management, project management, production support, and technical expertise for Synchrony partners under the Digital sales platform
• Develop creative solutions to support business strategy or resolve issues
• Drive and support technology development initiatives leveraging Agile processes
• Maintain and communicate project status, milestones, and critical issues with stakeholders
• Participate in on-call rotation for Synchrony production issues that impact partners and cardholders

AVP – Technology

• Reporting to the SVP, this role will lead the strategy and execution across our ecosystem of ISV partners
• Lead a centralized team focused on building and maintaining relationships with existing and prospective ISV partners
• Set partner engagement and integration priorities, align cross-functional stakeholders, and establish a scalable operating model
• Track and report performance and establish KPIs
• Source, assess, and prioritize new partnership opportunities

VP, ISV – Partner Solutions

• Lead and drive business KPI design and measurements
• Improve accuracy and recommend investment optimization opportunities for Health & Wellness
• Observe Health & Wellness growth opportunities, initiate and develop analytical framework to support business cases
• Partner closely with Health & Wellness Consumer Marketing team to design cardholder lifecycle campaigns
• Provide guidance, support, and supervise offshore and COE team members
• Present complex analytical information to all levels of audiences in a clear and concise manner

AVP, Health & Wellness Consumer Analytics

Compliance

• Support Compliance leadership with respect to key strategic projects and initiatives tied to annual Compliance business and strategic goals
• Partner with Compliance leaders in strategic planning
• Lead functional workstreams to ensure Compliance-owned projects and initiatives have clear objectives, attainable timelines
• Collaborate with other key stakeholders to ensure broader awareness of Compliance initiatives

VP, Compliance Strategy – Initiatives Lead

Data Engineer

• Act as the liaison between Line of Business Units and Data Protection engineers to establish new Data Protection policies and rules and/or rule refinement
• Support the Data Protection product owner defining the intent, roadmap, and strategy to ensure execution and delivery of the data protection and data discovery roadmap
• Develop, define, and maintain Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to measure, monitor, and report on the effectiveness of data protection controls
• Collaborate with key stakeholders to create and maintain dashboards in Tableau that visualize KPIs and KRIs

AVP, Data Protection Engineer

Financial Planning and Analysis

• support the Finance Governance team in delivering a new centralized Governance Operating Model within Finance.
• Key deliverables relate to 3 Pillars – Issue Management, Process Risk & Control, Change Management, and Reporting & Monitoring with this role focusing on the Process Risk & Control pillar where Enterprise Surveillance testing will reside.
• Process Risk & Control pillar will include aspects of Enterprise Surveillance Testing over Finance controls as well as oversight of Policies & Procedures, Model & Non-Model Tools, Risk Appetite metrics along with aspects of Change Management and managing the Process Universe and Key Controls inventories.
• Aspects of Monitoring and Reporting will include preparing materials and communications in support of periodic functional leadership reporting on metrics such as Governance and Surveillance testing, etc.
• Assist the development of risk-based monitoring and testing plans for governance focus areas.
• Maintain and develop the team's information repositories and operating records, including the Team Site; Policy Procedure, and Job Aid Inventory; and testing records.
• Contribute to development and awareness of Governance procedures and standards.
• Establish effective relationships with all operational areas across Finance and Treasury teams.
• Support the development of policy, procedures, job-aids and training as it pertains to the evolution of the team and activities.
• Participate in special projects related to Finance Governance as Synchrony continue to mature their Governance programs. Given the establishment of the team and operating model, additional responsibilities may include assisting with other governance responsibilities such as - Exam Support and Supplier oversight.

Finance Governance Manager

Solutions Engineer

• Own end-to-end architecture and technical direction for full stack web applications (UI, APIs, services, and data), aligning solutions to business goals and enterprise standards.
• Translate business and non-functional requirements into target architecture, detailed solution designs (HLD/LLD), and delivery roadmaps.
• Define front-end and back-end architecture patterns: React application structure, state management, Micro-Frontend strategy (where applicable), and Java/Spring Boot service design (layering, APIs, integrations).
• Design secure and scalable integrations (REST/event-driven), including authentication/authorization patterns (SSO/OAuth2/OIDC, JWT), API gateways, and data flows.
• Establish architecture guardrails and engineering standards (coding practices, API standards, error handling, logging, observability, performance, accessibility) and ensure adoption through reviews and governance.
• Guide teams on performance, resiliency, availability, and operational readiness (SLOs/SLAs, monitoring/alerting, capacity planning, DR).
• Drive technical risk management: identify dependencies, highlight gaps early, and propose mitigation/migration strategies (modernization, refactoring, tech debt reduction).
• Collaborate with product and delivery leadership on estimation inputs, sequencing, and release planning; support teams through complex technical decisions and trade-offs.
• Mentor engineers across the stack (Synchrony and vendor), promoting reusable components, reference implementations, and consistent patterns.
• Communicate architecture decisions and trade-offs to stakeholders; document decisions using ADRs and maintain architecture artifacts.
• Evaluate emerging technologies (including AI-assisted development and AI-enabled features) and recommend practical adoption with security/compliance guardrails.

AVP, Solution Architect

Frontend Engineer

• Development and support of Web based digital applications and delivering high-quality solutions
• Build new web solutions/platforms and enhancements, working closely with requirements analysts, testers, and the customer in an agile development practice
• Develop functional and technical specifications from business requirements
• Responsible for the development of mission critical web applications/services
• Help create project estimates and plans
• Represent engineering team in project meetings and solution discussions
• Ensure application quality and adherence to performance requirements
• Responsible for documentation, code reuse, re-factoring and design patterns standards compliance
• Ensure of internally developed applications are built with high standards of availability, scalability, and extensibility
• Work closely with an experienced staff comprising both Synchrony resources and vendor technical engineers
• Help define measurable goals for the team
• Communicate the status of build projects and other initiatives to stakeholders and leadership
• Keep abreast of emerging technologies while maintaining proficiency in existing technologies

Web Engineer II – Apply & Buy Digital Apps

Full-stack Engineer

• Lead a development team through all phases of the Agile development life cycle
• Identify and provide technical details for features identified by business product owners
• Lead a team of iOS software developers and provide expert review of code from multiple build teams
• Implement new technologies and assist developers as they migrate to new technologies
• Provide strong technical leadership for the team developing iOS applications using SwiftUI/Swift/UIKit
• Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing apps
• Mentor and influence iOS developers: in this role, you will have the opportunity to influence code architecture and feature development
• Ensure compliance with architecture, security and technology standards set by Synchrony Financial
• Assist in crafting and maintaining the future state technology architectural strategy and roadmap
• Participate in Agile scrums consisting of cross-functional teams
• Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews
• Ensure application code quality through development, test, and QA
• Participate in addressing root cause analyses, incident reports and provide direction in problem resolution
• Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes
• Provide use cases for AI to enhance our developer workflows
• Passionate about the latest technologies, open-source projects and languages; Provide 24x7 on-call support periodically throughout the year
• Identify ways to increase efficiency and improve system performance
• Work with third party vendors to develop software and/or integrate their software into the company's products
• Perform other duties and/or special projects as assigned

AVP, iOS Software Development Engineer III

• Lead end-to-end analytics delivery: problem definition, data sourcing/mining, analysis, insight synthesis, and executive-ready recommendations
• Partner with Marketing, Finance, and Client teams to design and evaluate lifecycle and targeted campaigns
• Drive ongoing portfolio performance reviews to inform business strategy and marketing prioritization
• Build and evolve dashboards and reporting to monitor performance
• Collaborate cross-functionally to improve customer experience while achieving growth and profitability goals
• Provide leadership and coaching to analysts

VP, Analytics

• Responsible for leading the analytics data strategy and insight generation across the Consumer Bank
• Serve as the senior analytics advisor to Consumer Bank leadership, providing insights and recommendations
• Develop executive-level narratives that connect customer behavior, market dynamics, product performance, and financial outcomes
• Lead opportunity sizing, business case development, and performance measurement efforts
• Advanced attribution, customer-level measurement, and channel performance analytics capabilities to improve marketing investment decisions

SVP, Consumer Bank Analytics

• Deliver on business and organizational priorities for the Product Insights and Optimization teams
• Solve problems with solutions that are powered by data and analytics
• Provide strategic thought leadership and data-driven insights on diverse analytics and reporting activities
• Manage a queue of analytical projects from start to finish and develop actionable recommendations based on findings
• Conduct reporting, behavioral analytics, lookalike modeling, segmentation, forecasting, and other activities related to improving portfolio performance
• Partner with internal stakeholders to influence and drive strategy
• Emphasize data-driven storytelling through P&L financial drivers and understanding profitability dynamics.

AVP, Product Insights – Optimization

Backend Engineer

• Participate in a cross-shore development team
• Influence and collaborate to create amazing API’s
• Participate in Agile scrums with cross-functional teams
• Identify ways to increase efficiency and improve system performance
• Perform other duties and/or special projects as assigned

API Software Development Engineer – I – Credit

• Design and develop Oracle APEX applications, including pages, components, dynamic actions, and reports
• Write efficient PL/SQL, SQL, and database objects (tables, views, packages, triggers) to support application logic and performance
• Implement custom UI enhancements using JavaScript, jQuery, HTML5, and CSS3 to extend APEX out-of-the-box capabilities
• Integrate APEX applications with external systems through REST and SOAP web services (both consuming and exposing endpoints via ORDS)
• Collaborate with senior architects on solution design, data modeling, and technical decisions
• Participate actively in agile/Scrum ceremonies — sprint planning, daily stand-ups, reviews, and retrospectives
• Troubleshoot, debug, and optimize existing APEX applications for performance, security, and maintainability
• Apply best practices for application security (authentication, authorization, session state protection, OWASP guidelines)
• Document technical designs, integration specifications, and deployment procedures
• Support code reviews, testing, and CI/CD-driven deployments across environments