Supermicro

Compliance

• Develop and deliver the annual Federal Regulatory Compliance plan/calendar, incorporating federal fiscal year cycles, appropriations, agency-specific requirements, and evolving regulations.
• Design, implement, and manage compliance processes and procedures to support qualified certifications and positioning for federal market access, including government contracting vehicles, security authorizations, and supply chain requirements.
• Oversee the organization’s Federal Compliance Program, including ongoing development, implementation, and monitoring of policies, practices, and procedures to ensure adherence to applicable federal laws, regulations (e.g., FAR, DFARS, ITAR/EAR), and internal standards.
• Provide management reports on federal compliance operations, risks, and progress to senior leadership, relevant committees, and the Board.
• Oversee supplier due diligence for responsible sourcing, conflict minerals, and supply chain security requirements relevant to federal customers.
• Stay informed on pending federal and industry regulatory changes (e.g., CMMC, NIST SP 800-171/800-172, FedRAMP, cybersecurity, trade compliance), assess impacts, and drive proactive adaptations.
• Contribute to remediation efforts, testing reviews, process improvements, documentation, and training to address compliance findings and regulatory risks.
• Provide practical guidance and proportionate remediation strategies to senior management on federal compliance, conduct, and risk issues identified through monitoring and investigations.
• Collaborate cross-functionally with sales, engineering, operations, legal, and HR teams on federal-specific initiatives, including product certifications, sustainability reporting, business continuity, whistleblower programs, and code of conduct enforcement in the federal context.
• Support reporting for federal customers, investors, and partners using frameworks relevant to government (e.g., CDP, GRI, TCFD, and federal sustainability reporting standards).
• Build and maintain key partnerships with industry groups, regulatory bodies, and federal stakeholders to support compliance and sustainability objectives.

Director, Federal Compliance

Field Engineer

• As a Service Engineer you are responsible for accepting, registering and solving various problems with the end customer in the field of server hardware.
• This role offers the opportunity to quickly become acquainted with many different aspects of IT at a variety of clients.
• This makes it an excellent opportunity to broaden your knowledge and experience and thus lay the foundation for the future of your career.
• Customer focus is paramount in this position.
• You get satisfaction from solving problems and can work in an environment with different cultures and nationalities.
• You are flexible and willing to travel occasionally to serve our customers.

Service Engineer

Sales

• Develop and execute effective strategies to win and maintain customer accounts
• Identify, qualify, develop and close sales against quota to Government agencies and Data Centers/Cloud, Gaming, and HPC industries
• Execute outbound cold calls to potential System integrators, VARs, and OEM customers
• Uncover opportunities for senior management to generate revenue from high-level executives
• Assemble a pipeline of both short-term and long-term opportunities through target lists for vertical markets
• Monitor inventory, negotiate prices, enter and monitor order stats, facilitate credit issues and negotiate returns
• Travel to customer sites to present Super Micro’s products as well as to maintain account integrity
• Supervise/Co-supervise varied levels of a sales team, including directing work, providing training and development and managing performance related issues

Senior Sales Director

Project Manager

• Assist in planning and tracking hardware deployment programs and partner initiatives
• Maintain program documentation, schedules, and status reports
• Help identify and resolve program risks and issues in collaboration with senior team members
• Support onboarding and communication with hardware and technology partners
• Coordinate logistics for partner meetings, demos, and joint initiatives
• Help maintain partner collateral and documentation
• Work closely with engineering, product, sales, marketing, and operations teams to ensure alignment on program goals and timelines
• Schedule and facilitate team and partner meetings, take notes, and follow up on action items
• Manage program timelines, provide regular status updates, and escalate risks or blockers as needed
• Continuously refine program lifecycle processes to enhance quality, security, and partner satisfaction
• Data mining and data analysis

Associate Project Manager

Business Development Rep

• Develop and execute a business development strategy to grow Supermicro’s server and infrastructure footprint across enterprise customers and key verticals
• Identify and prioritize high‑value enterprise opportunities across AI infrastructure, private cloud, HPC, data center refresh, and edge computing
• Position Supermicro as a credible Tier‑1 enterprise solution provider by articulating clear first‑to‑market differentiation, deep system customization, workload‑optimized performance, and superior total cost of ownership
• Drive enterprise expansion through strategic partners and key ecosystem players
• Build executive‑level relationships with partner leadership to influence joint GTM motions, account targeting, and pipeline creation
• Collaborate across sales, marketing, product, engineering to execute cohesive strategies.

Senior Director, Business Development

Ecommerce

• Supports Supermicro eStore system, including live chat, email, or any customer support to Supermicro eStore customers
• Acts as the product expert, with deep technical understanding, engaging with both the product support team and programming team to provide correct product solutions/configurations to customers
• Builds strong relationships with internal product teams, aligns strategy and bring product to life with optimized system configuration support
• Aligns product offering with target customer segment, considering market trends and competitive landscape
• Identify requirements and support implementation of eStore system
• Coordinates Supermicro eStore system reviews with marketing and product teams

eCommerce Solution Specialist

• On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
• Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
• Ensure escalation situations are managed and corrected quickly and professionally
• Provide 2nd line support to the reseller/distributors in all aspects of customer support
• Have a very high level of enterprise solution product knowledge
• Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
• Provide and contribute information such as fault triage and training materials
• Run tests and simulations at our facility to assist with problem-solving
• Travel to the field to train and or resolve customer issues
• Train new service engineers
• Able to work under the Technical Account Manager's direction and take ownership of customer base
• Demonstrate the ability to be self-sufficient in the field
• Able to defuse challenging situations
• Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, and effectiveness while meeting daily service expectations
• Determines requirements and/or root cause of technical issues by working with customers
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
• Ability to produce meaningful reports and metrics is a plus
• Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
• Travel is required (up to 25%)

• On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
• Drive customer satisfaction through service excellence by managing repair/parts cycle times
• Ensure escalation situations are managed and corrected quickly and professionally
• Provide 2nd line support to the reseller/distributors in all aspects of customer support
• Have a very high level of enterprise solution product knowledge
• Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
• Provide and contribute information such as fault triage and training materials
• Run tests and simulations at our facility to assist with problem-solving
• Travel to the field to train and or resolve customer issues
• Train new service engineers
• Manage time effectively; prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations
• Determines requirements and/or root cause of technical issues by working with customers
• Resolves problems by researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
• The ability to produce meaningful reports and metrics is a plus.

• Prepare/review quarterly and annual ASC 740 provision, including FIN 48, ASC 718 computations, FDII and GILTI calculation, tax memo and required disclosures
• Responsible for compliance reporting for Federal and State income tax (including estimates and extensions) to ensure all reporting obligations are filed accurately and timely
• Compute/review book-tax differences; prepare/review supporting tax return work paper and documentation
• Coordinate the preparation of income tax returns with outside tax providers and review federal and state tax returns
• Gather information and assist annual R&D study documentation
• Manage tax audits includes: IRS and state income tax, property tax, respond to all tax notices and IDR requests
• Responsible SOX tax documentation controls
• Maintaining tax calendar
• Assist in other tax projects and initiative

Senior Tax Manager

• Coordinate incoming requests for onsite data center deployment support
• Work with internal stakeholders to define project scope, requirements, assumptions, and deliverables
• Support development of statements of work, project documentation, and customer quotations
• Track open requests and ensure timely follow-up with the appropriate teams
• Help manage project timelines, action items, risks, and dependencies
• Facilitate communication across sales, engineering, operations, service, and deployment teams
• Assist in preparing project updates, status reports, and internal handoff documentation
• Ensure scope, pricing inputs, and execution requirements are aligned before project launch
• Support continuous improvement of deployment coordination processes and tools
• Maintain organized records for active and completed requests

Associate Project Manager – Onsite Deployment

Product Manager

• Participate in cross-functional operations activities, including Engineering, Commodity Management, Supply Chain, and Quality teams.
• Partner closely with design engineering and operation's technical teams to assess and manage all program risks.
• Plan and drive execution of engineering development builds through ramp up.
• Review and monitor data accurately from a variety of sources into the company’s database systems.
• Support Sales, Engineering, and Procurement teams on customer related cable issues.
• Manage development in road map of various cable solutions.

Product Manager, Cable

• Lead Product Innovation: Be at the forefront of developing and integrating advanced GPU systems and rack-scale solutions that power cloud providers, hyperscalers, and data center infrastructure worldwide.
• Impactful Collaboration: Collaborate closely with marketing, sales, and engineering teams to bring game-changing products to market and directly influence customer success.
• Drive Strategy: Own the product roadmap and go-to-market strategy for Supermicro’s core server product families, turning market insights into breakthrough solutions.
• Technical Product Development: Leverage the deep technical expertise to define clear product requirements based on customer needs, industry trends, and business goals across key verticals.
• Customer Engagement & Presentation: Deliver technical presentations and whitepapers to showcase Supermicro’s technological expertise. Build proof-of-concept solutions that exceed customer business requirements.
• Research & Innovation: Stay ahead of emerging technologies in servers, GPUs, AI, and data center infrastructure to identify new product opportunities and create forward-thinking proofs of concept.

Product Manager – Server

• Prepare 45+ states sale tax returns, and reconciliation of sales tax accounts for monthly close, book tax AJE to SAP
• Working on Vertex with IT to ensure software updates
• Reply and assist Sales team on tax questions, review and process the state tax exemption certificates, approve tax credit memo, working with customer’s sales tax, VAT questions
• Assist compliance reporting for Federal and State income tax (including estimates and extensions) to ensure all reporting obligations are filed accurately and timely
• Compute book-tax differences; prepare supporting tax return work paper and documentation
• Prepare State apportionment, States payments tracking and reconciliation
• Prepare other local taxes, annual reports filings, POA
• Manage tax audits includes: income tax, sales & use tax IDR request, or tax notices
• Responsible SOX tax documentation controls
• Maintaining tax calendar
• Assist in other tax projects and initiatives

Senior Tax Analyst

QA Engineer

• Execute software automation.
• Perform IPMI, Redfish, BIOS, and software tools validation.
• Perform software user interface, functional, and stress tests.
• Provide feedback to the design team to improve product quality.
• Utilize analytical skills to validate and verify software/system issues.
• Create detailed evaluation test reports.
• Perform ad-hoc testing on Gold SKU and OEM systems.
• Enforce software quality control standards.
• Participate in issue review sessions with cross-functional teams including PMs, FAEs, service teams, and customers.
• Ensure continuous testing coverage for top-priority projects through global team collaboration.
• Maintain the standards set by the company.

Director, Federal Compliance

Service Engineer

Senior Sales Director

Associate Project Manager

Senior Director, Business Development

eCommerce Solution Specialist

Service Engineer

Service Engineer

Service Engineer

Senior Tax Manager

Associate Project Manager – Onsite Deployment

Product Manager, Cable

Product Manager – Server

Senior Tax Analyst

Senior Software QA Engineer