Service Engineer

Supermicro

Service Engineer role at Supermicro, focusing on customer support for complex server systems. Tasks include troubleshooting, installations, and training in data center environments.

Posted 7/15/2026full-timeDelhi • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in deploying, maintaining, and troubleshooting servers and GPU systems in data centers, with strong hardware diagnostics and technical communication skills. Proven ability to manage customer relationships and deliver hands-on training while producing detailed operational reports.

Highest-signal resume keywords

Server MaintenanceGPU System TroubleshootingLinux SupportTechnical CommunicationCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Server ManagementHardware DiagnosticsBIOSUEFI ShellPXEDOSWindows EnvironmentLinux EnvironmentData Center OperationsPerformance Metrics

Soft Skills

Project ManagementTime ManagementCross-Functional CollaborationWritten CommunicationVerbal Communication

Tools & Technologies

SupermicroEMCDELLHPNvidia

Industry Keywords

Data CenterCustomer IssuesService ProgramsTechnical KnowledgeHands-On Training

Tech Stack

Tools & technologies

Linux

About the role

Key responsibilities & impact

Deploy, maintain, and troubleshoot servers, GPU systems, networking equipment, and configurations in data centers.
Service and diagnose issues with replaceable components in various GPU systems.
Resolve escalations promptly and provide Linux support when necessary.
Collaborate with managers to develop service programs, share technical knowledge, and train new engineers on data center operations.
Travel to data centers to address customer issues and deliver hands-on training.
Take ownership of the customer base, demonstrate independence, and resolve technical problems effectively within data centers.
Manage time efficiently, work flexible hours, and travel between data center locations as required.
Produce detailed reports and metrics on data center operations and performance.

Requirements

What you’ll need

Bachelor’s degree in a computer-related field or equivalent professional experience.
A minimum of three years of relevant work experience is required.
Hands-on experience with servers (Supermicro, EMC, DELL, HP, Nvidia).
Strong hardware diagnostics skills and experience with BIOS, UEFI Shell, PXE, and DOS.
Certification or experience in Windows and Linux environments (large enterprise experience is a plus).
Proven break/fix and on-site customer service experience.
Strong technical communication skills for cross-functional collaboration.
Excellent written/verbal communication, project management, and time management skills.
Ability to lift at least 50 lbs and stand for extended periods.
Full professional proficiency in English.

Benefits

Comp & perks

Equal Opportunity Employer
Diversity in employee population