Supermicro

Sales

• Develop new accounts in the region assigned
• Approach customers in Government, Data centers/Cloud, Gaming, and HPC
• Responsible for outbound cold calls and potential customers (e.g. System Integrators, VARs, OEMs)
• Identify and develop new accounts, create target lists for vertical markets
• Initiate outbound calls direct and indirect to potential customers
• Successfully manage, overcome objections, and create superior customer service relationship
• Qualify opportunities; create target list for vertical market
• Develop relationship with strong communications regarding product and marketing information
• Monitor inventory, negotiate price, enter and monitor orders, facilitate credit issues and negotiate returns

Sales Director

Supply Chain

• Lead and support parts provisioning automation initiatives, improving efficiency and accuracy in material planning and delivery.
• Partner with the onsite installation team to understand upcoming deployments and ensure timely provisioning of parts for onsite installations and ongoing support.
• Manage supply chain planning, material allocation, and SLA-based depot assignments for customer programs.
• Collaborate with IT/automation teams to define requirements, test solutions, and roll out automation tools.
• Analyze demand trends, forecast requirements, and drive improvements in inventory utilization.
• Track KPIs for provisioning accuracy, turnaround time, and customer SLA compliance.
• Act as a liaison between logistics, onsite support, and cross-functional stakeholders to resolve gaps or escalations.
• Identify best practices and contribute to building standardized processes for scalable program support.
• Support repair/replenishment cycle for defectives to minimize excess inventory and optimize working capital.

Supply Chain and Logistics Specialist

Software Engineer

• Develop and implement a comprehensive test and validation strategy for all hardware products
• Establish best-in-class validation methodologies, integrating simulation-driven verification and real-world testing
• Partner with Product Management, R&D, Engineering, and Manufacturing Teams to align validation processes with product development cycles
• Define departmental responsibilities with respect to internal & external boundaries
• Lead the team and serve as the gatekeeper to avoid any field quality issues

VP, Validation Engineering

Field Engineer

• Perform onsite and remote troubleshooting of complex Supermicro systems in enterprise data center environments
• Diagnose and resolve hardware issues involving GPUs, CPUs, memory, NVMe, NICs, and interconnects
• Execute hardware diagnostics, system validation, and root cause analysis
• Coordinate RMA processes and spare parts logistics
• Manage and resolve service tickets using Salesforce or similar ticketing systems
• Support GPU platforms such as NVIDIA HGX/DGX-based systems
• Troubleshoot GPU-related issues
• Collaborate with Technical Account Managers, Service Managers, and Project Managers to support assigned customer accounts
• Travel to customer data centers to support deployments, perform break-fix activities, and train team members (up to 20%)

Service Engineer

• Acquire, grow our business & market share with top Enterprise, Public Sector, ISVs, GSIs in Türkiye.
• Accountable for acquiring, managing, and developing new customer’s portfolio and generating new revenue.
• Accountable for influencing customers, driving sales motions and projects towards best Supermicro solutions fitting customer needs.
• Drive sales, go to market strategies and engagements with customers, positioning Supermicro's full solution stacks & products.
• Lead and provide direction to matrixed team within the country.
• Travel within Türkiye as required.

Engineer

• Assists in capacity and resource planning for the production lines
• Designs manufacturing processes within schedule and budget to improve efficiency
• Analyzes and plans workforce utilization, space and tooling requirements
• Designs layout of equipment and workspace for maximum efficiency
• Works with cross-functional teams to recommend manufacturing capabilities and production schedules
• Effectively utilizes lean manufacturing tools for continuous improvement
• Estimates production times, staffing requirements, and related costs
• Implements and evaluates proposed designs and processes for manufacturability

Manufacturing Engineer

Support Engineer

• Serve as first point of contact for customer inquiries about Supermicro products and services
• Act as liaison between sales and product management teams
• Identify, document, and resolve customer issues, escalating critical problems as needed
• Assist clients with troubleshooting via phone, email, or web portal
• Provide technical support on hardware and software issues
• Drive customer satisfaction through excellence in service

Senior Technical Support Engineer

• Provide frontline technical support to end-users via phone, email, and ticketing system.
• Diagnose and troubleshoot hardware, software, and network-related issues.
• Escalate complex problems to higher-level support teams when necessary.
• Perform physical installation, rack and stack, cabling, and networking of data center hardware.
• Assist in the deployment of server, storage, and networking equipment.
• Monitor and maintain data center infrastructure to ensure optimal performance and uptime.
• Perform regular maintenance and upgrades on data center hardware and software.
• Collaborate with data center staff to address and resolve technical issues.
• Conduct quality checks and test system functionality post-installation.
• Work with internal teams to gather client requirements and provide technical expertise during the post-sales process.
• Coordinate with the engineering team to ensure seamless integration of hardware solutions.
• Ensure compliance with data center policies and procedures.
• Document and report data center activities and incidents.
• Travel up to 50% of the time to customer sites and data centers.

Technical Support Associate

Systems Engineer

• Support the implementation, maintenance and improvement of the QMS, EMS, ISM, procedures and department specific processes.
• Plan, perform, assist in company-wide internal audit program, from planning, implementation, report generation, corrective action issuance, verification and closure.
• Support external audits by the Notified Body, other regulatory bodies and third-party auditors.
• Day-to-day management of the local ISO related activities and projects.
• Work closely with all departments in regard to ISO implementation, issues, maintenance and improvement activities.
• Coordinate appropriate and effective corrective and preventive (CAPA) actions in response to observations and findings from the audit program, external regulatory agency inspections, customer complaints and other internal/external non-conformances.
• Document Control activities through the automated documentation system including training of associates to read, review and approve documents; and maintaining a fully compliant system.

Quality Systems Analyst – ISO

General Counsel

• Shape Supermicro's commercial strategy and advise on legal and business risks
• Facilitate complex commercial transactions and develop long-term partnerships
• Collaborate with Sales, Operations, Product Management, Finance, and Accounting teams
• Assist in developing form agreements and establishing best practices
• Stay updated on applicable laws and guide the business accordingly
• Contribute to other legal projects across the organization

Legal Counsel, Commercial

Compliance

• Lead the Second Line of Defense (Global SOX Compliance) team, acting as an advisor to the business and driving the design, implementation and monitoring of Super Micro Computer Inc.’s risk and control framework.
• Manage the full lifecycle of the company’s SOX compliance program from risk assessment and scoping through control rationalization, management testing coordination, and remediation.
• Serve as primary point of contact for all SOX-related matters, including internal audit and external audit coordination.
• Design, implement, and maintain a sustainable, efficient, and automated internal control framework in alignment with COSO and PCAOB standards.
• Partner with business and IT process owners to ensure effective documentation, testing, and remediation of controls.
• Drive quarterly certification and reporting processes, including preparation of control deficiency assessments and management responses.
• Develop and maintain/update process documentation, procedures and controls, including flowcharts and Risk and Control Matrices; document narratives as vital.
• Conduct process walkthroughs and risk assessments, evaluating design effectiveness of key business process controls; if deficiencies are identified, partner with management to design appropriate remediation plans with feasible timelines and monitor remediation to completion.
• Lead management’s response to audit findings, ensuring proper remediation and sustainable process improvement.
• Develop and deliver training programs to promote ownership and understanding of SOX and internal controls across the organization.
• Provide guidance and support to control owners if they propose process or system changes (e.g. Implementation of new systems, impact assessment for changes in people, process or technology).
• Provide timely and proactive updates to the SOX & Finance leadership team on key risks, gaps, process enhancements, or any areas of potential concern.
• Prepare and provide regular training on SOX and control requirements, risk management, and other relevant areas to educate business process owners and reiterate the importance of compliance.
• Partner with the IT organization teams to ensure alignment on SOX approach, timing, controls reliance, external audit reliance, etc.
• Provide creative input that will drive process efficiency across the organization and make valuable contributions to the audit process.
• Establish and maintain excellent relationships within the team and cross-functional teams.
• Find opportunities to leverage IT solutions to automate processes and create efficiencies in financial processes and strengthen internal controls.
• Coordinate activities and strategies with internal and external auditors.
• Participate in the preparation of leadership and Audit Committee materials.
• Perform other related special studies or projects as assigned, meeting deadlines.

Senior Director, Global SOX Compliance

Procurement

• Lead a team of 3-5 direct reports and drive coordinated effort across 2 other global geo-sites.
• Develop and execute purchasing strategies with assigned vendors to support company product lines and meet revenue targets.
• Review and determine inventory level, based on Program Management Team’s build plan, consumption data and product trends, to ensure optimal inventory mix and level for stock on hand as well as forecast and allocations with suppliers.
• Initiate and drive NPI process to timely SKU up new products, by monitoring supplier product roadmaps and closely working with Product Development and Management Teams.
• Work with Cost Team to help determine general and deal-specific pricing strategies.
• Work as an individual contributor to manage all supply-chain aspects of assigned SKUs.
• Other projects and tasks assigned by supervisor.

Manager, Procurement – Components

• Review and approve new component requests submitted to the component management system
• Verify component technical specifications, attributes, and supporting documentation for completeness and accuracy
• Ensure compliance with internal component data standards and governance policies
• Work with engineering, sourcing, and supply chain teams to define required attributes and metadata for new component categories
• Maintain and update component attribute templates and classification structures
• Collaborate with hardware engineering, sourcing, supply chain, quality and reliability, and manufacturing teams
• Host and facilitate regular cross-department component governance meetings
• Identify opportunities to improve component data quality, workflow efficiency, and approval processes

Component Engineer

• Recruits, leads and mentors team of FAE's in support of revenue growth at all assigned accounts
• Solution architect and presentation skills to help expand Fortune1000 account penetration and loyalty
• Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions
• Provides technical leadership in Pre-Sales and oversee implementation of such solutions
• Effectively engage with C-level technical customers, gain and maintain trust
• Highly technical problem solver who understands datacenter solutions, system architecture, hardware and software interaction
• Should possess proven HW and SW debug skills, preferably at the solution level
• Manage and leads product HW and SW engineers during product development
• Manage and leads teams during investigation and resolution of problems in the field
• Has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues
• Develop and review datacenter systems solutions, technical bid responses and presentations)
• Work cross-department to ensure customer satisfaction and timely resolution of issues
• Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs
• Ability to present the corporate brand, product messaging and solutions to customers
• Visit on-site facilities and operations to enable solution integration and issue resolution
• Some travel required (up to 25%)

Senior Field Applications Engineer

IT Support

• Designing and maintaining enterprise-wide infrastructure.
• Managing cloud environments and on-premises infrastructure.
• Leading system upgrades, migrations, and automation initiatives.
• Mentoring junior team members and providing technical leadership.
• Developing disaster recovery and business continuity plans.

Sales Director

Supply Chain and Logistics Specialist

VP, Validation Engineering

Service Engineer

Sales Director

Manufacturing Engineer

Senior Technical Support Engineer

Technical Support Associate

Quality Systems Analyst – ISO

Legal Counsel, Commercial

Senior Director, Global SOX Compliance

Manager, Procurement – Components

Component Engineer

Senior Field Applications Engineer

IT Engineer