Storyblok

Solutions Engineer

• Lead, coach, and develop a team of Solution Engineers to deliver high-impact technical demos and discovery
• Partner with Sales leadership to align SE resources with pipeline priorities and deal strategy
• Own technical win strategy across the sales cycle, from discovery through technical close
• Coach the team to connect Storyblok's capabilities directly to customer business value
• Act as the voice of the customer to Product and Engineering, feeding field insights into the roadmap
• Recruit, hire, and onboard new Solution Engineers
• Define and track team performance metrics (e.g., win rates, deal velocity, technical CSAT)
• Develop and maintain SE enablement content, demo environments, and best practices

Manager, Solution Engineering

Chief Marketing Officer

• Shape how we position, launch, and grow our product in the market
• Guide a talented team focusing on sales enablement, website conversion, feature adoption, and market positioning
• Elevate our product marketing function to influence revenue, customer acquisition, and market leadership
• Own and evolve our core messaging and differentiated value proposition across all audiences
• Direct ongoing customer, market, and competitive research programs
• Set standard for translating product capabilities into solution-oriented messaging
• Own GTM strategy for major product and feature launches
• Build a structured sales playbook program aligned to product capabilities and customer pain points
• Define and lead the analyst relations strategy to secure participation in key evaluations
• Partner with Growth Marketing and Web leadership to ensure product positioning is represented site-wide
• Lead and mentor the Product Marketing team

Director of Product Marketing

Frontend Engineer

• Ship marketable features for Storyblok app using modern web technologies (e.g TypeScript, Vue, Vite, etc).
• Own the end-to-end Software Development Lifecycle, from reviewing product requirements to deliver the software reliably to customers across disciplines.
• Take technical responsibility for a frontend subsystem (domain), ensuring long-term maintainability, scalability, and reliability.
• Identify systemic risks and architectural bottlenecks within your domain and drive remediation proactively.
• Break down ambiguous technical problems into clear strategies and executable implementation plans.
• Raise engineering standards through thorough code reviews, documentation, and technical guidance.
• Write technical design documents for domain-level initiatives and communicate trade-offs clearly to both technical and non-technical stakeholders.
• Contribute hands-on in critical areas where technical depth is required, including refactoring, performance improvements, and security considerations.
• Mentor engineers across projects, helping grow technical ownership and capability within the team.
• Help Engineering Managers make informed technical decisions by providing clear context and recommendations.
• Identify and address long-term technical improvements proactively, balancing short-term delivery with system sustainability.

Senior Frontend Engineer

• Ship marketable features for Storyblok app using modern web technologies (e.g TypeScript, Vue, Vite, etc).
• Own the end-to-end Software Development Lifecycle, from reviewing product requirements to deliver the software reliably to customers.
• Break work into small, reviewable chunks for incremental delivery.
• Write unit and integration tests to validate code behavior and ensure feature reliability.
• Test, optimize, and maintain the application for security, performance, and accessibility requirements.
• Work collaboratively with Engineering, Product, Design and Leadership teams to improve the application.
• Actively participate in code reviews: by giving specific, constructive feedback.
• Understand work domain, sharing knowledge frequently and contributing to documentation.
• Help teammates overcome obstacles and resolve blockers to unblock their work.
• Take initiative in project-level discussions and encourage adoption of better practices through example.
• Seek guidance to increase your own experience. Sometimes mentor teammates in an open, respectful, flexible, and empathetic manner.

QA Engineer

• Own projects end-to-end with clarity, technical excellence, and accountability, ensuring high-quality standards across teams.
• Champion quality and coding standards, promoting engineering excellence, and driving continuous improvement.
• Design, implement, and maintain efficient and reliable automated tests across frontend and backend using Playwright and TypeScript.
• Think strategically about test automation; collaborate with developers to ensure balanced test coverage within the testing pyramid.
• Contribute to and evolve the overall testing strategy, improving QA processes and metrics.
• Prepare and review test plans to validate both functional and non-functional requirements.
• Perform manual and exploratory testing; document, track, and verify defects to ensure product excellence.
• Analyze test results and monitor key testing metrics to identify patterns and opportunities for improvement.
• Participate actively in project kick-offs to understand requirements, anticipate risks, and influence testability from the earliest stages.
• Advocate for user experience and product quality, collaborating closely with product, design, and engineering to align QA goals with delivery outcomes.
• Identify and communicate issues, risks, or dependencies early, escalating to product leadership when necessary.
• Mentor and support teammates, fostering an open, empathetic environment that encourages learning, feedback, and high-quality automation practices.

Senior QA Engineer

Implementation Specialist

• Lead discovery and scoping conversations with customers to understand business objectives, technical requirements, and success criteria
• Translate complex requirements into clear, structured Statements of Work (SOWs) that set the right expectations and protect both the customer and Storyblok
• Define engagement scope, timelines, resourcing, and commercial terms in partnership with Sales and Customer Success
• Ensure every engagement is set up for success before a single line of code is written
• Own the relationship with Storyblok's implementation and agency partners throughout the delivery lifecycle
• Work closely with partners to ensure they have the context, resources, and direction needed to deliver to scope and standard
• Act as the escalation point for delivery issues, managing risk and resolving blockers without losing momentum
• Hold partners accountable to quality, timelines, and customer outcomes — without micromanaging the detail
• Build and maintain trusted relationships with senior client stakeholders up to C-suite level
• Act as the primary Professional Services point of accountability for the client — the person they call when it matters
• Communicate clearly across technical and non-technical audiences, translating complexity into clarity
• Represent Storyblok as a trusted advisor in both client and partner settings
• Partner with Account Management and Customer Success to identify expansion opportunities emerging from active engagements
• Support pre-sales activity including scoping workshops, commercial proposals, and client presentations
• Contribute to the development and continuous improvement of Storyblok's PS methodology, SOW templates, and partner engagement frameworks
• Work closely with Product and Solutions teams to share implementation insights and inform platform development
• Collaborate with CS to ensure a smooth handover from implementation to ongoing adoption and account health
• Feed partner and customer feedback into Storyblok's go-to-market and product roadmap conversations

Senior Implementation Success Specialist

Customer Success Manager

• Own a portfolio of customers — build relationships, understand their needs, and drive account growth.
• Deliver timely, professional responses to customer inquiries that set the standard for quality.
• Help customers navigate platform usage and troubleshoot minor technical issues, with support from our technical team.
• Surface customer feedback to the right teams to help shape product improvements.
• Support the Customer Success Team with key administrative and operational work, including customer records and reporting.
• Lead and contribute to Customer Success projects that improve processes, tactics, and engagement.

Senior Customer Success Specialist

Sales

• Develop and implement strategic sales plans to achieve and exceed revenue targets for the UK&amp;I market
• Lead, mentor, and scale a team of Account Executives.
• Shape and refine Storyblok's sales concept for the UK&amp;I target market
• Oversee sales activities in existing and new markets within UK&amp;I
• Guide the team in forecasting and negotiating complex deals
• Analyze market trends, identify new business opportunities, and develop action plans to capitalize on them
• Build and maintain strong relationships with key clients and partners
• Collaborate with other departments (e.g., marketing, product development) to ensure alignment of sales strategies with overall company objectives
• Monitor and report on sales performance, providing regular updates to senior management
• Continuously optimize sales processes and methodologies to improve efficiency and effectiveness
• Stay informed about industry trends, competitor activities, and market dynamics
• Develop accurate sales forecasts and projections for the UK&amp;I region
• Participate in cross-functional initiatives (eg. Marketing, Partners, DACH, AMER and Global BDR, EMEA and Global AE) to align sales strategies with overall business goals
• Analyze sales data to identify trends, opportunities, and areas for improvement
• Prepare and present regular sales reports and insights to senior management

Director of Sales

Artificial Intelligence

• Process Automation & AI Implementation: Identifying, designing, and implementing automation opportunities using AI tools, machine learning, and robotic process automation (RPA) to streamline workflows. Spot bottlenecks in processes and implement pragmatic solutions.
• AI Tool Optimization: Proactively monitor the automation and AI landscape, produce structured assessments for new tools, and lead stakeholder alignment for the adoption or deprecation of tooling, owning the outcome of these decisions. Monitoring, maintaining, and improving the existing AI toolchain to ensure data governance and continuous performance improvements.
• Risk Management: Using AI for proactive, predictive maintenance and risk assessment to prevent operational failures, with main focus in Finance, Human Resources and Operations.
• Performance Tracking (ROI): Defining and monitoring key metrics (e.g., efficiency gains, reduction in manual effort) to measure the success of automated solutions.
• Information‑security projects and audits: implement technical solutions that enhance our security posture, and support ISO 27001/SOC 2 or other audits.
• Data integrity, backups, and availability: Schedule and monitor system exports, snapshots, and core‑IT backups; maintain retention policies to guarantee data completeness and recoverability.
• User support, training, and documentation: troubleshoot finance‑system issues, maintain runbooks, and deliver regular training sessions to all Operations teams and other stakeholders on system usage and security best practices.
• Collaborate and Coach the HRIS Manager who owns the HR systems/tech stack in identifying and implementing automation opportunities and AI usage to improve efficiencies, while keeping the employee experience in mind.

AI Operations & Automation Manager

Salesforce Developer

• Own Salesforce architecture, execution, governance, data quality, integrations, and release discipline across our GTM workflows.
• Own Salesforce platform architecture across GTM workflows, objects, fields, permissions, automations, integrations, and release control.
• Translate RevOps, Marketing Operations, Sales, Customer Success, Finance, and Data requirements into clean system design and controlled execution.
• Maintain governance for new fields, objects, flows, validation rules, permission sets, integrations, reporting dependencies, and documentation.
• Own system design for leads, contacts, accounts, opportunities, activities, campaigns, lifecycle stages, routing, renewals, expansions, and customer handoffs.
• Support lead-to-cash workflows with clear ownership, required fields, source logic, stage rules, assignment logic, and adoption checks.
• Monitor CRM completeness, data freshness, duplicates, routing failures, and workflow friction that creates manual workarounds.
• Partner with Marketing Operations on Pardot or Account Engagement, campaign data, lifecycle stages, scoring inputs, consent, routing, attribution support, and funnel reporting.
• Maintain the Salesforce-side architecture for marketing-to-sales handoffs, campaign member data, source fields, conversion logic, and reporting quality.
• Lead the requirements, scorecard, architecture review, vendor comparison, data governance review, and implementation readiness plan for future customer data and marketing cloud decisions.
• Evaluate Salesforce Data 360, Salesforce Marketing Cloud Advanced, Adobe Marketing Cloud, Oracle Responsys, and related CDP needs against GTM use cases, data model, activation, consent, reporting, integration, cost, and operating complexity.
• If a platform is selected, lead implementation planning and execution with clear phases, owners, risks, testing, migration, enablement, and adoption metrics.
• Own Salesforce-side integration quality for DealHub CPQ, including quote data, approval sync, product lines, opportunity fields, order handoffs, and reporting impact.
• Run release management with intake, solution design, testing, regression checks, deployment, communication, documentation, and adoption tracking.
• Partner with Data on source-to-report logic so Salesforce, warehouse, Finance, and leadership reporting stay aligned.

Salesforce Lead

Operations

• Build the global deal operations workflow for intake, routing, approval readiness, SLAs, escalation paths, and exception handling.
• Own approval readiness in DealHub CPQ, including required fields, quote quality checks, approval context, discount rationale, and downstream handoff inputs.
• Maintain practical process documentation, templates, and decision rules so Sales can move standard deals through documented paths.
• Support Sales and Sales Leadership on deal construction across new business, renewal, expansion, multi-year, ramped, multi-product, and non-standard commercial requests.
• Translate deal strategy into approval-ready constructs with clear value exchange, risk flags, concession logic, billing terms, contract timing, and implementation assumptions.
• Partner with Deal Strategy, Customer Success, Product / Packaging, and Finance when commercial design affects retention, expansion, product adoption, or reporting.
• Engage Legal on non-standard terms, contract language, execution path, risk ownership, and customer-requested changes.
• Coordinate with Finance on revenue recognition inputs, billing terms, payment terms, start dates, product lines, order form clarity, and required approval evidence.
• Maintain pre-signature checks for deals with rev rec, billing, custom terms, or product readiness risk.
• Participate in pricing and packaging execution and strategy support so decisions can be turned into field process, DealHub CPQ logic, approval paths, and reporting readiness.
• Support NPI rollout by defining deal rules, quote requirements, launch constraints, fallback paths, and field guidance for early transactions.
• Track whether pricing, packaging, or NPI changes create quote exceptions, approval confusion, billing defects, or customer handoff issues.
• Own the operating handoff from approved quote to order, billing, commissions, reporting, and customer lifecycle records.
• Run the deal operations cadence with KPI packs, defect logs, root-cause reviews, action owners, and process improvements.
• Identify automation and AI use cases tied to intake, routing, approval summaries, quote checks, documentation, and measurable cycle-time reduction.

Deal Operations Manager

Director

• Own the global partner strategy and execution plan to drive pipeline and revenue growth across all regions (AMER, EMEA, APAC)
• Define and evolve the global partner program, including tiering, incentives, and enablement frameworks that scale across markets
• Identify and prioritize strategic partners (solution providers, digital agencies, and system integrators) aligned with Storyblok's target account approach globally
• Represent the global partner business in executive leadership discussions, influencing investment, enablement, and program direction
• Align regional partner teams and strategies to ensure a consistent, cohesive global partner motion
• Achieve and exceed partner-sourced and partner-influenced pipeline and revenue targets globally
• Develop joint business plans with top global partners, including shared revenue goals, marketing activities, and solution development
• Partner with regional and global sales leaders to ensure partner engagement in all key opportunities and accounts
• Identify whitespace opportunities across geographies and develop strategies to expand partner-led growth
• Recruit new high-value partners globally that can deliver against our enterprise and mid-market growth objectives across all markets
• Enable partners on Storyblok's value proposition, product capabilities, and sales motions to drive adoption and advocacy at scale
• Ensure partners have access to the right tools, resources, and incentives to succeed — globally and locally
• Build and maintain a global partner enablement curriculum in collaboration with Marketing and Product
• Lead, coach, and develop a globally distributed team of Partner Managers and regional Partner leads, setting clear goals and driving high performance
• Provide ongoing mentoring and career development to build a high-performing, engaged team across time zones
• Partner with leadership to define future headcount plans and strategically scale the global partner team in line with business growth
• Foster a collaborative, inclusive, and results-driven culture across all regions
• Build executive-level relationships with partner leadership teams globally to drive commitment and joint growth
• Serve as the primary point of escalation for partner-related matters across all regions
• Champion partner success stories and advocate for partners internally
• Represent Storyblok at global partner events, industry conferences, and key customer engagements

Director of Global Partners

General Counsel

• Work with Storyblok’s dynamic legal team and play a vital role in our day-to-day operations in the AMER region.
• Lead SaaS sales contract negotiations—drafting, redlining, and closing enterprise agreements.
• Advise on U.S. corporate, privacy, employment and labor law, and support product and cybersecurity compliance initiatives.
• Manage legal projects independently, guide business teams, and collaborate with external counsel as needed.
• Support legal initiatives in EMEA and APAC, contributing to global policies and aligning legal processes across regions.
• Provide legal training and empower team members to manage day-to-day legal tasks.
• Support the legal leadership in executing strategic priorities and continuous improvement efforts.
• Extensive collaboration with cross-functional teams including Sales, Marketing, Partners, Product, People, etc.

Legal Counsel

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Developer Relations

• Support and reduce onboarding friction with the developer community through code sample creation, debugging, direct partner engagement, and long-tail support channels
• Help external developers to overcome missing functionalities or technical issues by using plugins, tools, apps, or custom scripts
• Monitor external communities on Discord, Twitter, LinkedIn, and Dev.to to identify new content to create
• Become a Storyblok and headless CMS authority, helping developers, partner agencies and customers to understand Storyblok and its capabilities, to easily implement a headless architecture on their projects, and to get the best from Storyblok’s features
• Conduct workshops, write tutorials and documentation, attend webinars, record instructional videos, and give product demos to help developers and enterprise customers
• Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management
• Identify and document missing pieces and technical issues in Storyblok APIs, SDKs, and services
• Contribute code updates and bug fixes to Storyblok’s public open-source projects
• Propose new or enhanced features for the Storyblok Headless CMS
• Monitor, engage with and support the Storyblok community on various platforms
• Represent Storyblok at online and in-person events
• Help guide the roadmap of documentation, tutorials, and onboarding experience
• Demonstrate AI literacy to leverage AI tools

Manager, Solution Engineering

Director of Product Marketing

Senior Frontend Engineer

Frontend Engineer

Senior QA Engineer

Senior Implementation Success Specialist

Senior Customer Success Specialist

Director of Sales

AI Operations & Automation Manager

Salesforce Lead

Deal Operations Manager

Director of Global Partners

Legal Counsel

Senior QA Engineer

Developer Relations Engineer