Stord

Software Engineer

• Own performance and accountability across five engineering managers and a Principal Engineer
• Partner directly with Finance leadership to drive the end-to-end automation of Stord's billing process
• Own delivery of the standalone TMS system being built alongside the Parcel team
• Drive the LMS roadmap toward measurable, network-wide reductions in warehouse cost-to-serve
• Own the technical health and roadmap of the core WMS

Director Engineering, Logistics

Engineering Manager

• Own the complete people management lifecycle for two engineering teams: hiring, 1:1s, performance management, and career development.
• Set sprint goals and delivery commitments for both teams, and hold them to a consistent, predictable cadence.
• Drive your teams' contribution to ongoing platform enhancement initiatives within WMS.
• Own the reliability of the systems your teams maintain, since WMS runs live fulfillment operations with no room for silent failure.
• Partner with peer WMS engineering managers to align priorities, standards, and technical approach across teams.

Engineering Manager, WMS

Billing Specialist

• Handle the preparation of complex client invoices for both fulfillment services and parcel.
• Perform data analytics on large datasets, applying expertise in Excel , including VLOOKUP and Pivot Tables , to ensure accurate and detailed billing.
• Collaborate with Sales, Customer Excellence, Operations, and Implementations teams when new customers are onboarded, to understand customer workflows and how they relate to rate cards.
• Build strong relationships with customers to resolve disputes in order to facilitate timely payments.
• Regularly document and update billing procedures, while recommending and implementing best practices to improve efficiency and leverage data management tools.
• Provide management with key performance indicators.
• Leverage data analysis to offer deep visibility into critical billing issues, revenue trends, and operational variances.
• Assist with requests related to internal and external audits.

• Handle the preparation of complex client invoices for both freight and parcel.
• Collaborate with Sales, Customer Excellence, Operations, and Implementations teams.
• Build strong relationships with customers to resolve disputes and facilitate timely payments.
• Regularly document and update billing procedures.
• Provide management with key performance indicators.
• Assist with requests related to internal and external audits.

Billing Specialist – Parcel/Freight

People Operations

• Serve as a the main HR contact and employee advocate for their assigned FC location, offering assistance on a daily basis on-site with all HR questions, issues, concerns
• Working with the 1P People Team, locally organize ideas on issues, develop thorough execution plans, and drive the process to successful implementation
• Partnering with the 1P People Team to drive best-in-class programs for warehouse employee experience
• Gauge employee engagement and facilitate discussions around opportunities for improvement
• Champion, execute, and monitor contributions that develop and sustain a workplace that mirrors our values and culture
• Collaborate with the 1P People Team to develop plans to promote an inclusive environment
• Continuously analyze people data and understand trends to provide proactive engagement opportunities and solutions
• Develop strong working relationship with key leaders at warehouses
• Coach and advise managers on sensitive work-related issues
• Advise managers on best practices and recommended approaches for leveraging our tools and people processes

People Operations Generalist

Technical Program Manager

• Take validated technologies and workflows from the lab environment and seamlessly integrate them into pilot deployments at live production facilities.
• Develop comprehensive, scalable deployment playbooks for hardware installations, facility layout modifications, and labor management transitions.
• Manage the cost, schedule, and risk management of large-scale automation deployments across multiple distribution centers, ensuring minimal disruption to ongoing customer service levels.
• Re-engineer existing facility processes to accommodate new capabilities like multi-pass picking, dynamic slotting, and co-mingled inventory strategies.
• Lead Lean/Six Sigma initiatives on the warehouse floor to optimize travel distance, material flow, and throughput capacity alongside new automation deployments.
• Create, document, and train local facility management teams and warehouse associates on the new operational standards defined by Stord Labs.
• Act as the primary bridge connecting the lab’s core innovation team, local facility General Managers, and Stord’s executive leadership.
• Oversee on-site hardware vendor installations, site acceptance testing (SAT), and user acceptance testing (UAT) during the pilot and rollout phases.

Senior Deployment Technical Program Manager

• Drive the end-to-end software development lifecycle (SDLC) for Stord’s core WMS and TMS.
• Lead technical design and architectural discussions.
• Act as a strategic partner to operations leadership.
• Develop the software architecture required to support dynamic task interleaving, wave/waveless planning.
• Oversee the transition of validated lab experiments into pilot deployments at live production facilities.
• Lead cross-functional triage sessions during pilot testing to identify, troubleshoot, and fix software bugs or orchestration bottlenecks.

Principal Technical Program Manager

• Own and govern the end-to-end experimentation pipeline.
• Ensure every initiative begins with a clearly defined hypothesis, measurable success criteria, and structured evaluation framework.
• Enforce disciplined kill/scale decisions based on performance outcomes.
• Serve as the primary integration point between the five-person Stord Labs team and broader enterprise stakeholders, including product, engineering, operations leadership, and warehouse operations teams executing physical workflows.
• Facilitate decision-making between operations and product leadership to transition validated technologies from lab environments into live production pilots and eventually enterprise-scale deployment.
• Own and sequence a prioritized experimentation pipeline spanning robotics, automation, AI systems, and operational design improvements, balancing internal development and external vendor evaluations.
• Coordinate technical and operational engagement with frontier AI organizations, robotics providers, and academic institutions to test and validate next-generation logistics capabilities.
• Oversee integration testing across third-party automation systems, internal software platforms, human operators, and Stord’s WMS/OMS ecosystem.
• Develop structured deployment frameworks and operational playbooks to ensure successful translation of validated lab innovations into production environments.
• Partner with Marketing and Product teams to execute customer demo days and executive showcases highlighting emerging capabilities and validated innovations.
• Coordinate co-funded pilot programs with enterprise customers to test real operational challenges within the lab prior to broader rollout.

Staff Technical Program Manager

Systems Engineer

• Own Client & Carrier Onboarding and lead the full Parcel configuration lifecycle for new client launches.
• Translate sales, client, and ops requirements into clean, accurate system setups.
• Configure and maintain carrier contracts, custom billing setups, and rate logic across Stord’s parcel systems.
• Build and maintain scalable SOPs for configuration workflows, migrations, and rate updates.
• Support Parcel Experience Specialists with system updates, configuration changes, and issue investigation.
• Manage multi-phase configuration projects (including M&A migrations) end-to-end.

Parcel Systems Analyst

Events

• Own the North America events calendar: trade shows, sponsored events, hosted dinners, roundtables, Stord Summits, and partner activations
• Identify and prioritize the highest-ROI event opportunities across key North America markets and verticals and build a presence that earns attention and drives pipeline
• Manage end-to-end event logistics including vendor relationships, booth design, staffing, and post-event follow-up and attribution
• Develop and scale Stord's owned event strategy in North America, including the Stord Summits, executive dinners, and brand experiences that build deep relationships with prospects, customers, and partners
• Partner with the EMEA Field Marketing Manager to share learnings, align on global event strategy, and build a consistent Stord field presence worldwide
• Build and execute regional campaigns that generate pipeline for the North America Sales team across paid, organic, email, and partner channels
• Own regional attribution and reporting; know your numbers and communicate performance clearly to Sales and Marketing leadership
• Use data and pipeline signal to continuously optimize the North America field marketing mix and prioritize the highest-impact programs
• Build co-marketing programs with key partners that expand Stord's reach and credibility across the region
• Serve as the primary marketing partner for the North America Sales team; build a tight feedback loop between field activity and Sales priorities
• Develop pre- and post-event enablement and follow-up sequences in partnership with the Customer Marketing Manager to maximize conversion from field programs
• Surface regional market insights, competitive intelligence, and voice-of-customer signals back to the broader Marketing and Product teams
• Support Sales with regionally relevant content, collateral, and campaign assets that reflect the priorities and language of North America buyers

Senior Field Marketing & Events Manager

Data Scientist

• Lead the design and development of digital twin models that accurately replicate end-to-end warehouse operations.
• Ingest and structure operational data from the micro-fulfillment lab to build scalable macro-simulations capable of representing enterprise-scale environments with tens of thousands of SKUs.
• Stress test operational strategies—including slotting algorithms, multi-pass picking, batching logic, and automation workflows—within simulation environments prior to production deployment.
• Design, test, and deploy AI-driven decision systems directly into operational workflows.
• Develop models for forecasting, labor planning, inventory optimization, task prioritization, and exception handling to improve throughput, speed, and cost efficiency.
• Build lightweight, production-ready analytical tools and algorithms that improve operational performance without heavy infrastructure overhead.
• Translate operational data into financial impact models, linking time-and-motion studies to margin improvement, productivity gains, and labor efficiency.
• Partner with operations analysts to design robust experimental frameworks, including success criteria, measurement methodologies, and statistical validation approaches.
• Analyze complex, multi-variable experiments such as inventory commingling strategies and their impact on density, availability, and fulfillment speed.
• Serve as the primary technical interface with external AI organizations, frontier model providers, and technology partners.
• Collaborate with academic institutions to sponsor applied research in simulation, optimization, and AI-driven operations.

Lead Data Scientist

Implementation Specialist

• Implement systems and processes for all of Stord's business units
• Oversee Systems Integrations and User Acceptance Testing end to end for upcoming brands
• Deploy technical and functional processes within the 4 walls, managing Design, SIT, UAT, Go-live and hypercare.
• Implement Stord's OMS and WMS systems end to end
• Implement physical and system processes to ensure self-sustainability and profitability within the fulfillment center operation
• Engage with internal teams as well as new and existing Stord customers to ensure a successful launch
• Serve as a partner to ensure on-going needs are being met to the standard provided
• Build easy to understand SOPs to hand-off to the Customer Experience and Local Operations teams

Implementation Engineer I

Product Manager

• Own delivery of specific WMS capabilities/enhancements - receiving, putaway, picking, packing, shipping, or inventory management.
• Own the product roadmap in partnership with the Head of Product Logistics, including overall strategy & vision.
• Prioritize features within your domain that unlock operational capacity, improve throughput, and reduce errors.
• Help design workflows optimized for warehouse associates - mobile-first, intuitive, and built for speed.
• Spend time on warehouse floors understanding associate workflows, pain points, and efficiency opportunities.
• Translate operational insights into detailed product requirements that engineering teams can rally behind.

Senior Product Manager, WMS

Director

• Lead and operate a dedicated 10,000-square-foot micro-fulfillment facility in Atlanta.
• Oversee a live operating environment processing real customer orders.
• Validate transformative improvements in productivity, capacity, accuracy, and cost efficiency.
• Rapidly test, refine, and scale breakthrough solutions across Stord's fulfillment network.
• Partner closely with executive leadership to ensure Stord Labs’ roadmap aligns with company objectives.
• Develop scalable reference architectures and operating playbooks for fulfillment sites.
• Own the planning and execution of automation initiatives.

Director of Labs

Procurement

• Build and own Stord's vendor strategy across all spend categories: technology, facilities, transportation, professional services, and operations.
• Lead all contract negotiations with a focus on securing favorable payment terms, pricing, and SLAs that support Stord's growth and cash position.
• Establish a preferred vendor program, rationalizing the supplier base where appropriate.
• Partner with Finance and Operations to identify and execute cost reduction opportunities.
• Own vendor payment terms as a lever for working capital optimization.
• Provide procurement input into cash flow forecasting and reporting for senior leadership.
• Build and standardize Stord's procurement processes from the ground up.
• Evaluate and implement procurement tooling to increase visibility and control over spend.
• Define and track KPIs for procurement performance.