Stord

Human Resources

• Serve as the primary HR contact for all HR-related matters
• Collaborate with management on corrective actions
• Provide daily/weekly attendance reports to operations leadership
• Develop and maintain SOPs for people programs
• Advocate for employees while empowering them
• Analyze people data to identify trends
• Enforce people policies

Human Resource Coordinator

Business Intelligence Developer

• Develop, maintain, and enhance BI dashboards and reports (Power BI, Tableau, DOMO) to monitor supply chain performance.
• Analyze large datasets to identify trends, bottlenecks, and opportunities in inventory management, order fulfillment, and supplier performance.
• Collaborate with supply chain, logistics, and operations teams to improve key metrics such as OTIF, fill rates, shrink, location accuracy, and inventory turnover.
• Extract, clean, and structure data from multiple sources (ERP, WMS, TMS, and external vendor systems).
• Automate reporting processes to improve efficiency and reduce manual efforts.
• Support cost optimization initiatives by analyzing spend patterns, forecasting demand, and improving freight and distribution strategies.
• Work closely with cross-functional teams (Finance, Operations, Procurement, and IT) to align data insights with business objectives.
• Maintain data accuracy, integrity, and security while ensuring compliance with industry regulations (GMP, FDA, GDP, etc.).

Business Intelligence Analyst, Supply Chain

People Operations

• Serve as the main HR contact and employee advocate for their assigned FC location
• Working with the 1P People Team to organize ideas on issues and implement plans
• Drive best-in-class programs for warehouse employee experience and gauge engagement
• Champion and monitor contributions to sustain workplace values and culture
• Collaborate to develop plans for an inclusive environment
• Analyze people data to provide proactive engagement opportunities
• Develop strong relationships with warehouse leaders for a positive work environment
• Coach managers on sensitive work-related issues and advise on best practices

People Operations Generalist

Software Engineer

• Lead & Develop: Build, mentor, and manage a high-performing engineering team, fostering a culture of collaboration, innovation, and technical excellence.
• Technical Leadership: Provide architectural and technical guidance to ensure scalability, security, and maintainability of the OMS.
• Execution & Delivery: Oversee the development lifecycle, ensuring efficient planning, prioritization, and execution of engineering projects.
• Cross-functional Collaboration: Work closely with Product, Design, and Operations teams to align technical initiatives with business objectives.
• Process Improvement: Enhance engineering processes, streamline workflows, and implement best practices to drive operational efficiency.
• Code & Architecture Oversight: Ensure high code quality and adherence to software development best practices through design reviews and technical mentorship.
• Strategic Planning: Contribute to the engineering strategy and roadmap, aligning it with Stord’s broader business goals.

Engineering Manager

Business Development Rep

• Identify, research, and establish contact with potential new clients through account-based selling techniques
• Proactively generate leads and work with team members to pursue business relationships with prospective clients
• Develop consultative relationships with clients and prospects to introduce Stord’s full breadth of Supply Chain services
• Understand prospects’ needs and objectives to provide tailored logistics solutions
• Develop relationships with clients across the transportation, warehousing, and e-commerce fulfillment space
• Monitor and document client interactions and customer sales activity via CRM
• Collaborate with cross-functional teams, including operations and customer success, to ensure client satisfaction

Director of Business Development

• Build the parcel systems analytics framework, creating analytics for all key metrics relating to parcel systems.
• Develop automated auditing tools that monitor various margin leakage and overcharge issues relating to invoicing and billing.
• Partner with tech teams to build a scalable strategy and roadmap for data requirements.

Business Intelligence Analyst

Support Engineer

• Serve as a primary responder for IT support requests across hardware, software, SaaS tools, and access issues.
• Own tickets from intake through resolution, ensuring timely updates and clear communication.
• Troubleshoot issues related to macOS, Windows, mobile devices, printers, scanners, and peripherals.
• Escalate complex or high-impact issues while maintaining ownership and follow-through.
• Deliver a high-quality employee support experience aligned with defined SLAs.
• Support employee onboarding and offboarding tasks, including device setup, account access changes, and equipment recovery.
• Assist with device provisioning, imaging, troubleshooting, and replacement.
• Support identity and access requests across core SaaS tools under established processes.
• Operate within IT service management tools to manage workload, documentation, and reporting.
• Follow established processes for MDM, endpoint security, and access management systems.

IT Support Technician

Manager

• Hold operational accountability for acquired businesses by:
• Holding full operational and P&L accountability immediately post-close through transition.
• Stabilizing performance and maintaining continuity across service delivery, financial outcomes, and team execution.
• Acting as the senior operating leader for acquired leadership teams until responsibilities transition.
• Maintaining end-to-end accountability across all acquired businesses, ensuring no asset operates without clear ownership.
• Set and run execution discipline by:
• Setting and running operating rhythms, including weekly operating reviews, monthly performance reviews, and escalation forums.
• Enforcing prioritization across initiatives to balance near-term performance, transition readiness, and longer-term value creation.
• Maintaining consistent visibility into performance drivers, risks, and execution constraints across the portfolio.
• Implementing organizational, leadership, or operating changes as required to ensure disciplined execution.
• Champion cross-functional execution by:
• Applying an operating lens to the Corporate Development team during diligence and pipeline evaluation, offering perspective on leadership capability, operating maturity, and near-term business stability.
• Coordinating execution across operations, customer experience, technology, finance, and people functions within the acquired perimeter.
• Aligning operating priorities with functional partners to prevent execution gaps during periods of change.
• Serving as the primary escalation point for operational, customer, and execution issues across acquired businesses.
• Support integration readiness in close partnership with M&A Integration by:
• Working in close partnership with the M&A Integration team as integration activities are sequenced and executed.
• Maintaining accountability for acquired leaders, processes, and operating models until handoff conditions are met.
• Supporting integration readiness across operating models, leadership structures, and organizational transitions.
• Delivering clear, fact-based updates to senior leadership on performance trends, risks, and transition readiness.

General Manager – Mergers & Acquisitions

Analyst

• Manage analytical projects from start through completion, conducting intake interviews, assessment of data, solution design, analysis, and presentation of results
• Maintain broad responsibilities in cost and service performance, identifying opportunities through analytical tools and observations, and self-directing to prioritize, investigate, build, and deliver solutions
• Define, transform and structure data from internal and external platforms, designing data for efficiency, stability, and reliability
• Develop operational reports, forecasts, and dashboards for various supply chain team requests
• Collect, analyze, and publish data for parcel KPI reporting
• Develop and analyze reports for added visibility into parcel programs
• Make recommendations for process improvement and cost savings initiatives
• Develop, maintain, evolve, and produce timely a series of parcel and supply chain specific dashboards
• Provide cost and revenue feedback to key stakeholders across Stord, including insights into financial performance and forecasting
• Communicate effectively and professionally with carrier partners to ensure efficient flow of operations to maintain the customer experience
• Coordinate and support all aspects of the company’s parcel programs
• Develop and manage sufficient relationships, programs and processes to support the execution of the organization’s rapidly evolving parcel operations and strategy
• Provide and maintain broad, deep understanding of current market/industry trends regarding rates and new carrier products/initiatives
• Identify and develop a comprehensive set of analytics required to support a rapidly growing category
• Provide additional support, as needed, during peak holiday shipping seasons
• Ensure company and vendor compliance with all parcel/transportation laws and regulations
• Perform regular reviews of parcel KPIs to maximize service, reduce costs, and opportunities for optimization
• Perform and maintain regular audits of carriers, services, and vendor performance
• Demonstrate a desire and commitment for continuous improvement, maintain effective and timely communication between the Parcel/Transportation department and the rest of Supply Chain Management, and other various corporate departments to guarantee coordination of efforts
• Understand and execute on Stord’s strategic North Stars and respective department goals
• Review and analyze activities, costs, operations, and forecast data to determine progress toward goals and strategic objectives
• Ensure standardized best practices and share accordingly
• Seek to promote ways to improve the customer experience
• Ability to work autonomously and get creative in problem solving
• Actively supports the Manager/Sr.Manager of Parcel in providing detailed analytics and provides updates and recommendations
• Ability to quickly turn around analysis requests and provide status updates on key projects

Senior Parcel Analyst

Full-stack Engineer

• Drive engineering excellence across the organization, championing best practices and setting a high bar for technical quality.
• Design and build reliable, scalable, and secure systems that power mission-critical workflows.
• Support the growth of fellow engineers through mentorship, code reviews, and architectural guidance.
• Work alongside Product, Design, and other stakeholders to shape features from ideation to deployment.
• Contribute across the full stack—from backend systems built in Elixir/Phoenix to frontend components in React.
• Promote a culture of code quality, test coverage, performance monitoring, and continuous improvement.
• Influence broader engineering strategies, technical direction, and system-wide decisions.
• Help evolve the CX platform to drive seamless consumer interactions and enable brand loyalty for our clients.

Staff Software Engineer

Solutions Engineer

• Build integration flows between the Stord platform and 3rd party supply chain systems, such as ERP, WMS, and e-commerce platforms, as outlined by the Integrations Lead
• Performing testing on integrations and get sign off from the customer prior to go-live
• Produce detailed documentation for new integrations
• Support existing customer integrations when issues arise, providing feedback to the support team to improve their coverage and our documentation
• Communicate clearly and effectively with internal and external customers to understand and resolve issues related to integrations
• Look for ways to enhance our integrations flows and processes, working with wider team to suggest and implement improvements
• Track progress and provide regular updates on integrations in our work management platform and at team standups

Human Resource Coordinator

Business Intelligence Analyst, Supply Chain

People Operations Generalist

Engineering Manager

Director of Business Development

Business Intelligence Analyst

IT Support Technician

General Manager – Mergers & Acquisitions

Senior Parcel Analyst

Senior Parcel Analyst

Staff Software Engineer

Integration Engineer – M&A