Stord

Product Designer

• Own Supply Chain System Design: Design intuitive experiences for WMS, TMS, and warehouse operational tools used by thousands of operators daily
• Create workflows for complex operations like receiving, putaway, picking, packing, shipping, and inventory management
• Optimize interfaces for speed and accuracy in time-sensitive, high-volume operational environments
• Conduct user research with warehouse operators, drivers, and supply chain coordinators to deeply understand their workflows
• Translate operational complexity into compelling design narratives that get engineering teams excited to build
• Present design rationale that connects user pain points to business impact and operational efficiency
• Create high-fidelity prototypes that validate concepts before engineering investment
• Partner with product managers to shape roadmaps based on user insights and operational needs
• Define success metrics for your designs tied to operational efficiency and user satisfaction

Senior Product Designer, Logistics

Manager

• Own portfolio-level integration delivery and decision-making by holding end-to-end accountability for delivery across a portfolio of concurrent acquisitions.
• Serve as the senior escalation point for integration risks, timeline changes, and execution tradeoffs across the portfolio.
• Lead and manage Program Managers focused on day-to-day integration execution.
• Define and enforce portfolio-wide standards for integration planning, readiness validation, and delivery cadence.
• Partner with Corporate Development during diligence and pre-close planning to identify integration risks, dependencies, and resourcing implications.

Senior Manager, M&A Integration

Solutions Engineer

• Build integration flows between the Stord platform and 3rd party supply chain systems, such as ERP, WMS, and e-commerce platforms, as outlined by the Integrations Lead
• Performing testing on integrations and get sign off from the customer prior to go-live
• Produce detailed documentation for new integrations
• Support existing customer integrations when issues arise, providing feedback to the support team to improve their coverage and our documentation
• Communicate clearly and effectively with internal and external customers to understand and resolve issues related to integrations
• Look for ways to enhance our integrations flows and processes, working with wider team to suggest and implement improvements
• Track progress and provide regular updates on integrations in our work management platform and at team standups

Integrations Engineer

Sales Development Rep

• Identify and map new buyer personas within existing customer accounts beyond traditional operations leaders
• Build customer profiles that include roles, responsibilities, incentives, and pain points across teams such as: ecommerce, marketing, CX, growth, product
• Maintain accurate account and contact mapping in Salesforce
• Build targeted outbound campaigns focused on upsell and cross-sell motions within the customer base
• Develop messaging tailored to specific personas and solutions, including: Estimated delivery dates, Personalized unboxing experiences, Post-purchase notifications, Branded tracking portals, Inventory planning, Shipment protection
• Execute outreach across approved engagement tools (email, phone, LinkedIn, sequences)
• Generate qualified expansion conversations and meetings for AEs, Expansion AEs, or Account Managers
• Qualify interest, use case, timing, and internal ownership before handoff
• Partner closely with Sales, Account Management, and Customer teams to align on account context

Sales Development Representative

• Develop customized fulfillment solutions integrating software, parcel, fixed pricing, automation, and facility flow.
• Optimize facility layouts, process flows, and labor models to reduce costs and improve pricing competitiveness.
• Assess and implement automation strategies to enhance solution value and operational efficiency.
• Evaluate facility design, material handling, and operational processes to maximize throughput and efficiency.
• Develop pricing models that integrate fulfillment, software, parcel, and fixed costs.
• Conduct cost analysis and scenario modeling to support strategic pricing decisions.
• Work closely with finance and FP&A teams to ensure pricing aligns with financial goals and margin targets.
• Engage with prospective customers to understand their fulfillment needs and propose optimized solutions.
• Collaborate with sales, operations, and finance teams to ensure alignment in solution design and pricing strategies.
• Support solution implementation by partnering with operations and implementation teams.

Solutions Engineer – Level 1

Engineering Manager

• Take a lead role in managing the implementation and launch of new STORD 3PL warehousing & fulfillment projects in various locations across the US and Canada
• Develop and manage processes designed to ensure 3PL facilities are compliant with STORD guidelines and meet regulatory, quality, safety and security requirements
• Own the facility design process - including efficient layout management, labor planning/management, pick & pack workflow strategies, and WMS configuration & automations
• Initiate and lead continuous improvement, automation and optimization initiatives for the assigned functions within the project scopes to improve cost, efficiencies and service levels
• Create and instill Standard Operating Procedures, best practices, and visibility required to track and meet key performance indicators
• Engage with new and existing STORD Customers to ensure a successful launch experience and that on-going needs are being met

Implementation Engineering Manager

Implementation Specialist

• Own end-to-end operational readiness for warehouse launches and transitions
• Translate real-world warehouse processes into scalable WMS and OMS configurations
• Partner directly with Operations to design, implement, and validate operational workflows: Receiving, picking, packing, and shipping workflows
• Configure and validate WMS and OMS workflows to support operational execution
• Lead inventory, SKU, and order data validation and reconciliation
• Execute UAT and live order testing with warehouse teams
• Support cutover and go-live execution, including rollback planning
• Create clear, usable SOPs for warehouse and CX team

Warehouse WMS Implementation Specialist

Application Engineer

• Assist in developing operational and systemic solutions for business problems inside the organization during second shift hours of 10:00AM EST - 7:00PM EST Monday-Friday with weekend on call support one weekend per month
• Review and edit requirements, specifications, business processes and recommendations related to proposed WMS and OMS solutions
• Test system functionality including writing test scripts and executing user acceptance testing
• Manage and enforce product release deadlines and schedules
• Assist with training of super users within the organization
• Validate and maintain end-user documentation
• Independently resolve support issues (bugs and service requests) for WMS and related applications
• Responsible for tracking issues and resolving within targeted support SLAs
• Understand business issues and data challenges of various client organizations and industries
• Work with APIs and Integration mapping between different business systems
• Receive, evaluate, prioritize incidents, and provide support for internal and remote users experiencing hardware, software, networking, server, and other technology-related issues
• Train and assist users on an as needed basis with software and hardware inquiries
• Embrace an ever-changing environment while simultaneously balancing multiple projects; able to switch priorities and focus as needed
• Ability to work both independently and within a team-oriented environment
• Strong organizational skills with attention to detail

Application Support Engineer

Integrations Engineer – M&A

• Engage with sales prospects and lead conversations around our technology platform, including demos, integrations, solution design, and RFP responses
• Create compelling presentations and documents that clearly communicate the value proposition and ROI of our software, fulfillment, and parcel solutions
• Build strong relationships with prospects and customers, serving as a trusted advisor who designs, recommends, and supports the implementation of tailored solutions
• Develop deep expertise in Stord’s OMS and WMS, including understanding user needs (current and future), competitor offerings, market trends, and how these products fit within the broader Cloud Supply Chain
• Partner with GTM teams to advance opportunities through the sales cycle—discovery, pricing, RFP responses, internal approvals, presentations, and close
• Lead the discovery of customer requirements, document technical solutions and timelines, and ensure a smooth handoff to implementation teams for OMS/WMS deployments
• Stay current on the product roadmap and vision, serving as the voice of the customer to provide actionable feedback to product and engineering teams
• Establish and share best practices for documentation, process, and collaboration within the Software Solutions team

Solutions Consultant

• Support Network Expansion & New Site Launches
• Embed at new or expanding fulfillment sites to support launch readiness, go-live execution, and post-launch ramp-up.
• Partner with site leadership to ensure core processes, systems, and operating rhythms are in place before and after go-live.
• Provide on-site support during critical launch and ramp periods to stabilize performance and reduce risk.
• Develop and Enable Operations Leaders
• Onboard and coach new Operations Managers and frontline leaders through hands-on training, shadowing, and real-time feedback.
• Model strong floor leadership by running shifts, leading stand-ups, and managing day-to-day execution when needed.
• Act as an interim Operations Manager during site openings, leadership transitions, or short-term coverage gaps.
• Drive Consistent Execution
• Lead by example in executing Stord’s standard processes across inbound, outbound, inventory, quality, and labor planning.
• Reinforce daily execution discipline and ensure alignment to operational KPIs and expectations.
• Identify gaps in execution and partner with site leaders to address issues quickly and practically.
• Standardize and Improve
• Develop, refine, and deploy SOPs and training materials based on real-world site learnings.
• Support process improvements that drive consistency, scalability, and operational efficiency across the network.
• Ensure updates to systems, processes, or tools are reflected in training and on-site execution.
• Communicate Progress and Drive Accountability
• Track leader progress during onboarding and ramp-up and provide clear feedback to site and regional leadership.
• Compile site performance recaps and ramp-up updates, including key risks, wins, and next actions.
• Document visit outcomes and ensure clear handoffs and follow-ups after leaving a site.
• Build Culture and Leadership Presence
• Foster a strong culture of ownership, accountability, and continuous improvement through daily floor presence.
• Lead through influence, observation, and coaching rather than policy alone.

Manager, Fulfillment Network Activation

Program Manager

• Drive End-to-End Integration: Lead the execution of all post-acquisition integration plans from initial planning through final handover to the business, owning timelines, managing risks, and facilitating all key integration meetings.
• Track Strategic Synergies: Be responsible for tracking the realization of all financial and strategic synergies modeled by Corporate Development during the diligence phase.
• Create Structure & Accountability: Translate high-level integration goals into detailed project roadmaps, charters, RACIs, and workflows that create momentum across teams.
• Manage Cross-Functional Execution: Partner with leaders across Product, Finance, Sales, and Operations to align on priorities, remove roadblocks, and push execution forward.
• Ensure Executive Visibility: Maintain crisp project documentation and dashboards, and inform all stakeholders, including senior leadership, on progress and escalations.
• Build the M&A Playbook: Codify learnings from each deal into a repeatable M&A integration playbook that will scale across all future acquisitions.

Program Manager – M&A

Business Development Rep

• Build and manage relationships with enterprise prospective customers throughout the US
• Identify and understand customer pain points, develop customized solutions, and secure new business
• Forecast sales activity and revenue achievement
• Monitor and document all client interactions and customer sales activity via CRM
• Conduct in-person and online presentations and software demonstrations to prospects

Director of Business Development

Content Writer

• Research and write high-quality, original content focused on international fulfillment, logistics, e-commerce, and technology.
• Develop compelling blog posts, whitepapers, eBooks, case studies, email campaigns, landing page copy, and social media content for a global audience.
• Adapt messaging to reflect regional nuances, regulatory considerations, and market expectations across international e-commerce and fulfillment ecosystems.
• Collaborate with internal teams (marketing, product, sales) to create content that aligns with business objectives and audience needs.
• Optimize content for search engines using SEO best practices, keyword research, and on-page optimization techniques.
• Conduct in-depth research on global industry trends, competitors, and emerging technologies to position [redacted] as a thought leader in international fulfillment and e-commerce.
• Maintain and uphold brand voice, tone, and messaging across all written materials.
• Work with designers and team to develop visually appealing content formats.
• Track content performance and make data-driven recommendations for improvement.

International Content Writer

• Implement systems and processes for all of Stord's business units
• Oversee Systems Integrations and User Acceptance Testing end to end for upcoming brands
• Deploy technical and functional processes within the 4 walls, managing Design, SIT, UAT, Go-live and hypercare.
• Implement Stord's OMS and WMS systems end to end
• Implement physical and system processes to ensure self-sustainability and profitability within the fulfillment center operation
• Engage with internal teams as well as new and existing Stord customers to ensure a successful launch
• Serve as a partner to ensure on-going needs are being met to the standard provided
• Build easy to understand SOPs to hand-off to the Customer Experience and Local Operations team