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Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Own Client & Carrier Onboarding and lead the full Parcel configuration lifecycle for new client launches.
- Translate sales, client, and ops requirements into clean, accurate system setups.
- Configure and maintain carrier contracts, custom billing setups, and rate logic across Stord’s parcel systems.
- Build and maintain scalable SOPs for configuration workflows, migrations, and rate updates.
- Support Parcel Experience Specialists with system updates, configuration changes, and issue investigation.
- Manage multi-phase configuration projects (including M&A migrations) end-to-end.
Requirements
What you’ll need- Hands-on experience configuring and maintaining a TMS/WMS or a similar logistics system.
- Strong understanding of how front-end requests translate into back-end logic (rates, rules, accounts, carriers).
- Familiarity with API’s, JSON, and other systems communication protocols and formats.
- Advanced Excel skills (pivot tables, advanced lookups, data validation, complex tables).
- Experience managing large datasets with a high bar for accuracy.
- Basic SQL or database query experience for troubleshooting and validation (preferred).
- Familiarity with carrier API integrations (FedEx, USPS, UPS) and how accounts, credentials, and rate structures connect into a system.
- Proven ability to turn messy, tribal-knowledge workflows into clear, scalable SOPs.
- Strong analytical instincts with the ability to pinpoint the true source of system or data issues.
- Understanding of parcel carrier structures (service levels, billing logic, GRIs, surcharges, DIM weight).
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
TMS ConfigurationWMS ConfigurationSQLJSONData ValidationPivot TablesComplex TablesCarrier API IntegrationRate LogicSOP Development
Soft Skills
Analytical SkillsProblem-SolvingCommunication
