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Stord

Billing Specialist – Parcel/Freight

Stord

Billing Specialist managing complex client invoices for freight and parcel services. Collaborating across teams and providing key performance indicators for billing management.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in data analytics and billing procedures within the logistics and supply chain industry, leveraging advanced Microsoft Excel skills and WMS/OMS experience to enhance operational efficiency and customer satisfaction.

Highest-signal resume keywords
WMS/OMS ExperienceAdvanced Microsoft ExcelData AnalyticsStrong Communication SkillsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisComplex Client InvoicingVLOOKUPPivot TablesComplex Formulas
Soft Skills
Time ManagementIndependent WorkCollaboration
Tools & Technologies
FreshdeskSalesforceNetSuite
Industry Keywords
OmnichannelSupply ChainParcelLogisticsBilling Procedures

About the role

Key responsibilities & impact
  • Handle the preparation of complex client invoices for both freight and parcel.
  • Collaborate with Sales, Customer Excellence, Operations, and Implementations teams.
  • Build strong relationships with customers to resolve disputes and facilitate timely payments.
  • Regularly document and update billing procedures.
  • Provide management with key performance indicators.
  • Assist with requests related to internal and external audits.

Requirements

What you’ll need
  • A bachelor’s degree in business or data analytics or 5 years experience in omnichannel, supply chain, parcel, or logistics-related industry is preferred.
  • WMS/OMS experience is essential.
  • Advanced proficiency in Microsoft Excel, mastery of VLOOKUP, Pivot Tables, and complex formulas for data analysis.
  • Experience with Freshdesk, Salesforce, and NetSuite is a plus.
  • Proven ability to perform data analytics on copious amounts of data.
  • Strong communication skills, time management, and ability to work independently in a fast-paced environment.

Benefits

Comp & perks
  • N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score