Stone & Company

Business Analyst

• Executive Narrative: Own the official reports for C-level executives — not just presenting numbers, but telling the story behind the data and recommending strategic directions.
• Influence and Stakeholder Management: Lead governance rituals with directors and heads, ensuring alignment and execution of the area's priorities.
• GenAI Optimization: Use language models (GPT-4, Gemini, Claude) to automate sentiment analysis, summarize large volumes of operational data, and speed up the creation of analysis scripts.
• Predictive Analysis and Root Cause: Proactively identify trends and anomalies, anticipating impacts on CAC and LTV before they become critical issues.
• Technical Mentorship: Support the technical development (SQL/data storytelling) of more junior members of the management team.
• Intelligence Automation: Develop and maintain data structures that enable the team to make real-time decisions, reducing reliance on manual processes.

Senior Business Analyst – Growth & Digital Channels

Operations

• Atuar como gatekeeper financeiro da esteira de crédito, sendo responsável pela validação de garantias, análise documental, formalização (incluindo CCBs) e gestão de assinaturas;
• Liderar o time do CSC nas rotinas operacionais de garantias;
• Redesenhar e evoluir os fluxos da área, substituindo controles manuais por processos automatizados (BPMN), com uso de tecnologia e inteligência artificial;
• Implementar soluções para validação documental automatizada, geração de minutas e comparações de LTV;
• Estruturar e disseminar a governança da área, incluindo matriz de aceitação de garantias, checklists operacionais e definição de papéis (RASCI);
• Garantir o monitoramento contínuo das garantias (seguros, tributos, validade), mitigando riscos operacionais e regulatórios;
• Assegurar a qualidade e exatidão dos reportes ao Banco Central (ex.: Cadoc 3040/4010);
• Apoiar na estruturação dos fluxos de acionamento judicial e extrajudicial;
• Definir e acompanhar as regras de gestão de bens retomados (BNDU), incluindo manutenção, reavaliação e alienação;
• Atuar de forma próxima com áreas como Comercial, Risco, Jurídico e Tecnologia, garantindo alinhamento e fluidez na operação.

Líder de Operações – Garantias

Backend Engineer

• Responsible for development within the Structuring Tribe, on the transaction history and financial movements squad.

Software Engineer III – Golang/Elixir

Analyst

• Responsible for analyzing and monitoring the Renda Extra team’s results, identifying major variances and developing action plans to recover performance.
• Responsible for creating reports and dashboards, ensuring data accuracy and timeliness in partnership with the Data Engineer.
• Propose improvements and innovations for the area, taking a strategic view of the business, proposing improvement initiatives, defining plans, and tracking them with key stakeholders.
• Monitor managerial and operational results;
• Create, maintain and update dashboards and reports that support daily decision-making;
• Ensure data accuracy together with the Data Engineer by performing checks and validations;
• Analyze trends and propose actions to improve the performance of the Renda Extra channel;
• Develop new dashboards when necessary; Provide support to the Management Analyst on strategic studies and channel-related targets.

Senior Planning Analyst

• Monitor managerial and operational results;
• Create, maintain, and update dashboards and reports that support daily decision-making;
• Ensure data accuracy together with the Data Engineer, performing checks and validations;
• Analyze trends and propose actions to improve the performance of the Renda Extra channel;
• Develop new dashboards when necessary;
• Support the Management Analyst in strategic studies and target-setting related to the channel;

QA Engineer

• Plan, structure, and execute functional and non-functional testing strategies.
• Participate in the technical refinement of user stories, ensuring testable acceptance criteria and an acceptable Definition of Done (DoD).
• Identify technical risks and propose improvements to the quality process.
• Contribute to defining test strategies and test coverage.
• Generate test data sets and support their creation.
• Work with log analysis and observability.
• Configure and monitor QA and code-analysis tools (SonarQube).
• Support teams in defect prevention (shift-left testing).
• Create and maintain documentation of test scenarios and test evidences.
• Ensure the quality of deliveries in CI/CD pipelines.
• Create and maintain automated tests (UI, API, and integration).

QA Engineer (Mid-Level)

Consultant

• Manage a portfolio of clients to ensure their satisfaction, identify opportunities for improvement, and provide effective support, addressing commercial needs through consultative selling
• Introduce yourself to new clients after they are registered through the service channels (written and phone)
• Proactively contact clients to map performance and opportunities, conducting negotiations and renegotiations
• Act proactively to anticipate potential churn and intervene to reverse it
• Actively contribute to projects and continuous improvement initiatives to help build the team
• Ensure compliance with commercial agreements made with clients

Internal Sales Consultant

Account Executive

• Manage the customer base within your portfolio after the negotiation with the client has concluded.
• Identify opportunities and solution needs for the client's business, generating value.
• Analyze the performance indicators of your portfolio daily.
• Proactively contact clients to map performance and ensure the completion of negotiations.
• Create an organized, strategic routine to anticipate potential new churns.
• Communicate with the Product, Risk, and Customer Service teams to resolve issues, sell, and implement new solutions.

Account Executive – Inactive Clients (Churn)

• Act as the front line for onboarding new clients, ensuring an organized and efficient process.
• Coordinate the onboarding process, liaising between internal teams, health insurers/providers, and clients.
• Ensure that all onboarding steps are completed within the established deadlines.

Mid-level Operations Analyst

Growth Marketing

• Performance Management: Monitor and report KPIs for digital channels, ensuring data integrity and visibility of results;
• Executive Liaison: Prepare reports and presentations for the C-level, translating complex metrics into actionable insights;
• Project Governance: Lead meetings and strategic agendas, ensuring action plans are executed by stakeholders;
• Root Cause Analysis: Investigate deviations in results and propose data-driven solutions to restore growth;
• Process Optimization: Identify bottlenecks in channel operations and recommend improvements that impact LTV and CAC.

Performance & Growth Analyst – Mid-level

Inside Sales

• Responsible for conducting inbound consultative sales, connecting customer needs to our financial solutions with a focus on delivering excellent service.
• Using knowledge of our business and products, manage sales through our service channels (chat, WhatsApp, and phone), ensuring speed and accuracy.

Commercial Analyst – Inside Sales (Exclusive Vacancy for People with Disabilities)

Financial Planning and Analysis

• Ensure the company's sustainable growth through efficient management of financial resources, developing analyses to support decision-making, stress-testing scenarios to mitigate risks, and identifying capital allocation opportunities, as well as promoting accountability among stakeholders through reporting
• Monthly financial close
• Analysis and reporting of monthly financial results for technology teams
• Updating and communicating the forecast of technology costs and expenses to central FP&A
• Preparation of the annual budget for technology teams' costs and expenses

FP&A Coordinator

AI Engineer

• Você será uma das principais referências técnicas do time, responsável por criar e evoluir soluções com IA generativa para produtos conversacionais e para otimização de eficiência operacional.
• Além da atuação prática em modelagem, análise de dados e engenharia de prompts, você terá papel ativo na definição de padrões técnicos, decisões de arquitetura e integração entre ciência e engenharia para escalar nossas soluções de IA com qualidade e impacto.
• Trabalhamos em um modelo ágil, com uma busca constante por resultados através de experimentos e ciclos curtos de validação. Buscamos alguém que goste e tenha facilidade de trabalhar em um ambiente dinâmico, orientado a métricas e com excelentes práticas de engenharia e ciência de dados.

Staff AI Engineer

• Serve clients.
• Identify opportunities and solution needs for the client's business, generating value.
• Respond to customer requests and identify opportunities for upsell, cross-sell, negotiations and new business avenues to drive sales.
• Identify potential issues clients may face and act to improve their performance.
• Communicate with Product, Risk and Support teams to resolve issues, enable sales and implement new solutions.

Retention Farming Analyst

Security Engineer

• Works on ambiguous problems without a predefined scope that require difficult prioritization, balancing deadlines and quality
• Serves as a reference for decisions on solution details
• Helps the team resolve loosely scoped problems and participates in solution discovery
• Provides suggestions and constructive feedback, disseminating technical knowledge within the team
• Independently defines and delivers technical roadmaps for larger projects, often involving cross-team dependencies
• Shares knowledge with the team
• Establishes individual objectives in a simple and cohesive manner
• Enables teams that interface with and within their own team to collaborate on area and company-wide objectives
• Pursues tangible deadlines for projects and strategy
• Brings clarity to executive definitions and enables fair discussion of objectives
• Reviews technical and commercial proposals from IT partners
• Assists in creating and monitoring the strategic evolution roadmap for Information Security
• Helps define general guidelines and best practices for information security
• Creates a culture of transformation by sharing lessons learned while delivering results

Senior Business Analyst – Growth & Digital Channels

Líder de Operações – Garantias

Software Engineer III – Golang/Elixir

Senior Planning Analyst

Senior Planning Analyst

QA Engineer (Mid-Level)

Internal Sales Consultant

Account Executive – Inactive Clients (Churn)

Mid-level Operations Analyst

Performance & Growth Analyst – Mid-level

Commercial Analyst – Inside Sales (Exclusive Vacancy for People with Disabilities)

FP&A Coordinator

Staff AI Engineer

Retention Farming Analyst

Senior Security Engineer