Stone & Company

Risk

• Lead the Risk and Process Mapping cycle, identifying inherent and residual risks in critical IT and Cybersecurity processes;
• Map data flows and technology dependencies, ensuring single points of failure are identified and mitigated;
• Provide consultative guidance in designing preventive, detective and corrective controls for new products and infrastructure changes;
• Ensure traceability between mapped risks and controls established within security frameworks (NIST, ISO 27001);
• Develop and execute test plans to validate the operational effectiveness of IT controls (e.g., access management, encryption, audit logs and patch management);
• Prepare reports and management presentations;
• Critically assess collected evidence, reporting weaknesses and monitoring remediation action plans;
• Provide support to business and technology areas;
• Assist in developing training and fostering a culture of internal controls.

Senior Operational Risk Analyst

Business Intelligence Developer

• Build and track metrics to measure customer experience, analyzing performance and identifying improvement opportunities and areas of concern;
• Analyze data and results to support decision-making and problem-solving related to customer experience;
• Lead the process of calculating RC results and incentives, ensuring accuracy and consistency of information;
• Define targets and performance-tracking criteria in collaboration with relevant teams;
• Develop, maintain, and enhance indicator dashboards, ensuring visibility and clarity of results;
• Prepare and update indicator cards for periodic monitoring and executive communication.

Business Intelligence Analyst – Mid-level

Account Executive

• Manage the customer base within your portfolio after completion of negotiations with the client.
• Identify opportunities and solution needs for the client's business, generating value.
• Analyze your portfolio's performance indicators daily.
• Proactively contact clients to assess performance and ensure the conclusion of negotiations.
• Establish an organized, strategic routine to anticipate potential new churns.
• Communicate with Product, Risk, and Support teams to resolve issues, drive sales, and implement new solutions.

Account Executive – Inactive Clients

Full-stack Engineer

• Develop and maintain new features;
• Be responsible for developing on systems that are critically important to the company;
• Monitor system performance and the rollout of system changes;
• Document changes made;
• Build and maintain production systems taking into account non-functional requirements such as: Performance, Scalability, Security, Availability, Reliability, Resilience, and integration with our application ecosystem.

Senior Software Engineer – Go

• Identify and map e-commerce merchants compatible with Pagar.me's products and features.
• Prospect e-commerce merchants and generate client interest in learning about our product.
• Diagnose operational problems or opportunities for the client and connect the resolution to Pagar.me's features.
• Negotiate and sell our products consultatively, designing and delivering the best possible solution for the client.
• Onboard clients into our system.
• Manage and support the client throughout the entire sales process until the proposal is closed.

Account Executive – Hunter

Analyst

• Responsible for analyzing and monitoring the Renda Extra team's results, identifying key deviations and developing action plans for recovery.
• Responsible for creating reports and dashboards, ensuring that data is accurate and up to date in partnership with the Data Engineer.
• Will also propose improvements and innovations for the area, maintaining a strategic business perspective, proposing improvement actions, defining plans and following up with key stakeholders.

Planning Analyst – Senior

• Atender o(a) cliente.
• Identificar oportunidades e necessidades de soluções para o negócio do(a) cliente, gerando valor.
• Analisar diariamente os indicadores de performance da sua carteira.
• Contatar clientes de forma ativa para realizar upsell, oferecendo novas soluções.
• Ter uma rotina organizada e estratégica para atingir os resultados.
• Comunicação com o time de Produto, Risco e Atendimento para a solução de problemas, venda e implementação de novas soluções.

Account Executive – Upsell

• Fazer a gestão da carteira de clientes para identificar possíveis melhorias no serviço, aproximar relacionamento e identificar oportunidades de venda.
• Identificar oportunidades de up sell, cross-sell e novas frentes de negócio.
• Contatar clientes para mapear performance e oportunidades, realizando negociações e renegociações.
• Criar métricas e boas práticas para antecipar possíveis churns e atuar na reversão dos mesmos.
• Analisar os KPI's da carteira e enviar relatórios de performance para os(às) principais clientes.
• Interface com o time de tecnologia para venda e implementação de novos produtos e soluções.

Account Executive – Farmer, Inside

• Being a Mid-level Sales Executive here means working at the heart of our operations, focused on growth, relationships, and strategy.
• You will be responsible for driving results, building strong partnerships, and ensuring an outstanding experience for our clients.
• If you enjoy challenges, are enthusiastic, and want to make your mark, this is the right place for you! 🚀

Mid-level Sales Executive

Engineering Manager

• Gestão de Área e Execução Tática: Gerenciar uma área de engenharia, construindo o plano tático, coordenando execução, recursos e monitorando indicadores para alcançar objetivos estratégicos.
• Relacionamento Interfuncional: Estabelecer e fortalecer relações com stakeholders e múltiplas áreas, conduzindo conversas difíceis e fornecendo contexto e visibilidade dos resultados.
• Resolução de Problemas: Estruturar e solucionar problemas complexos, analisando dados e envolvendo as pessoas corretas para decisões embasadas, mesmo sem precedentes claros.
• Gestão e Desenvolvimento de Talentos: Construir times de alta performance, participar ativamente do recrutamento, promover feedbacks, desenvolvimento contínuo, delegação de desafios e gestão de consequências. Apoiar lideranças diretas no desenvolvimento de suas equipes.
• Cultura e Diversidade: Fomentar ambiente inclusivo e respeitoso na diversidade e promovendo oportunidades equitativas.
• Conhecimento do Negócio: Navegar pela estrutura interna, compreendendo papéis, produtos, alavancas estratégicas e contexto do negócio.
• Inovação e Aprendizado Contínuo: Promover cultura de inovação e aprendizado, incentivando atualização tecnológica, compartilhamento de conhecimento e adoção de boas práticas do setor.
• Problem Solving: Decidir com senso de urgência, priorizando impacto, testando soluções e argumentando com dados e fatos.
• Adaptabilidade: Ser resiliente, aberto a mudanças, mobilizando o time em situações ambíguas.
• Comunicação: Praticar escuta ativa, adaptar informações para diferentes públicos, influenciar decisões e construir soluções em parceria.
• Desenvolvimento Contínuo: Buscar oportunidades de aprendizado, pedir e oferecer feedback, apoiar o desenvolvimento do time.
• Team Play: Valorizar o trabalho em equipe, dar crédito, criar relações de confiança e sucessão.
• Foco no Cliente: Colocar o cliente no centro, identificar oportunidades e propor soluções de valor.
• Resiliência e Motivação: Lidar com incertezas, manter energia e excelência nos resultados.
• Integridade e Transparência: Comunicar com franqueza e respeito, agir com humildade e integridade.
• Ownership: Assumir responsabilidades, acompanhar compromissos, estimular disciplina e profundidade na execução.

Software Engineering Manager I

• Acts strategically in the analysis and placement of benefits (health, life and dental) for corporate clients.
• Conducts market studies and manages end-to-end quotation processes.
• Evaluates cost vs. benefit, provider networks, plan equivalence and risks.
• Negotiates directly with carriers to obtain the best terms.
• Works closely with the commercial, client relations, management and executive teams.
• Analyzes data, rate adjustments and critical policy points to support decision-making.
• Prepares analytical materials and presentations in Excel and PowerPoint.
• Participates in internal meetings to align strategy.
• Operates with autonomy, critical judgment and a client-results focus.

Placement Analyst

• Organize and review all documentation for credit transactions and their collateral, such as fiduciary assignment of assets and receivables, enabling support for the commercial credit teams
• Analyze corporate documents to identify company representation and authorized signatories for the approval/granting of powers
• Handle the formalization and completion of collateral instruments
• Monitor the portfolio of credit transactions and their collateral, both pending formalization and already formalized, ensuring the validity of grants and their enforcement
• Prepare controls, requests and reports for credit portfolios and the collateral granted
• Act in a consultative capacity to commercial teams, always seeking the best solution for the client and the company
• Interact clearly and efficiently with law firms, notary offices and public agencies to ensure quality and speed in requests
• Support the initial stages of collateral enforcement, engaging the relevant areas and monitoring the transfer/internalization of assets into the company’s portfolio (non-operational assets)
• Draft discharge and collateral release statements.

Collateral Analyst – Mid-level

Business Development Rep

• Map e-commerce sites compatible with Pagar.me's product and features across various sources (Google, LinkedIn, Instagram).
• Prospect e-commerce businesses and generate client interest in learning about our product through phone and email outreach.
• Follow up with potential clients and nurture them until they are qualified to progress through the sales funnel.
• Schedule meetings with potential clients for Account Executives (Hunter), generating qualified leads and sales opportunities and presenting Pagar.me and our solutions.
• Manage the sales pipeline of opportunities together with the team and leadership.

Business Development Representative

Scrum Master

• Lead the continuous evolution of practices and processes
• Act as a cultural transformation agent alongside leadership
• Use tools and data to increase the efficiency and quality of technology product deliveries
• Maximize results and alignment with strategy

Enterprise Agile Coach

Product Manager

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