Stolt-Nielsen Limited

Operations

• Plan and execute logistics requirements necessary for the successful export and/or import of orders.
• Strive to ensure that all moves are executed in the most cost-effective way.
• Execute and implement operational activities according to customer requests and management direction.
• Prepare or arrange documentation necessary for the proper handling of container moves.
• Maintain operations files in accordance with STC policies and updating systems correctly and in timely manner.
• Communicate shipment progress, cost details, equipment matters to customers and vendors.
• Work with Accounting and Management to resolve vendor and customer invoices issues.
• Participate in customer meetings and liaise with operational account managers and sales on matters affecting commercial relationships.

Operations Coordinator

Business Analyst

• The Business Analyst provides support to the CI Experts and works closely with them to determine and deliver expert business analysis activities and deliverables on various assigned projects.
• Provide support to the CI Experts in various project activities.
• Gather and interpret (financial) information/ data to participate in production of business cases.
• Produce high quality papers and PowerPoint presentations.
• Work with project team to ensure data presented is valid.
• Coordinate and facilitate workshops for the programs.
• Support the Project Manager in all phases of the A3 methodology such as identifying current conditions and goal setting, developing root cause analysis and counter measures creating business cases and support the implementation and measurement of the impact.

Accounts Payable

• Work under the supervision of the Team Leader and/or Supervisor and learn accounting programs and reporting tools.
• Perform necessary transactional processing and meet agreed KPIs; complete tasks in accordance with SLAs.
• Keep updated on developments and changes relevant to the assigned process.
• Participate in meetings, share knowledge, and suggest process improvements.
• Handle queries from counterparts and internal customers; escalate issues to Team Leader/Supervisor.
• Ensure internal controls comply with Stolt-Nielsen's Policies & Procedures, IFRS or applicable GAAP, and regulatory authorities.
• Undertake other tasks or projects assigned by Supervisor/Manager to improve systems and processes.

Accounts Payable Associate

Security Analyst

• Maintain and monitor security systems to identify and address vulnerabilities.
• Monitor and analyse security alerts and logs to identify potential threats.
• Contribute to incident response and support investigations of malware, exploits, and other security events; analyse event logs and coordinate containment and remediation.
• Escalate issues to senior engineers when necessary.
• Help track and manage remediation efforts following security assessments and audits; maintain patch management records and support updates.
• Assist in the development and implementation of security policies and procedures.
• Manage user access controls, permissions, and password policies; support firewall, antivirus, and endpoint protection configuration.
• Discover privileged accounts; create, onboard and manage privileged accounts and roles; configure PAM policies for password complexity, rotation, and expiration.
• Help train staff on basic security best practices (e.g., phishing awareness) and provide support for security-related end-user issues.

Operational IT Security Analyst

• Lead with exceptional communication, problem-solving, and organizational skills in a dynamic and French-speaking team.
• Champion a customer-centric approach, ensuring efficient handling of operational activities with a focus on meticulous quality control in import and export processes.
• Work closely with the Operations Manager to enhance operational efficiency and serve as the main point of contact for operations coordinators during escalations.
• Plan, oversee, and execute day-to-day operations, ensuring maximum efficiency and task allocation.
• Monitor team performance against KPIs, addressing improvement areas and implementing corrective actions.
• Maintain updated standard operating procedures, customer playbooks, and process documentation.
• Conduct regular team meetings to set goals, provide constructive feedback, and drive continuous improvement.
• Train and onboard new employees, supporting their adaptation to processes and customer-specific requirements.
• Uphold compliance with industry regulations and act as the escalation point for operational and safety concerns.

Team Lead, Operations

Analyst

• Provide first level support via calls and emails; log and handle Incidents and Service Requests using incident management and request fulfillment processes.
• Keep users updated on progress and actions for Incidents and Problems; communicate planned and short-term changes of service levels to the Business.
• Record and manage the life-cycle of all Incidents; allocate unresolved Incidents to second/third line support teams or third-party vendors and coordinate responses.
• Manage critical or major incidents up to resolution.
• Manage the service management system: maintain standing and dynamic data, service levels, customer and user information, services, support resources, and automations.
• Participate in digital transformation: enrich self-service systems and knowledge content, automate routine activities, enhance service management tools, and maintain existing digital platforms.

Junior Service Desk Analyst

Graphics Designer

• Produce professional content including presentations, publications, materials for print and events, video, infographics and animations for publication online, adhering to the approval/publication process.
• Assist internal stakeholders (Corporate Communications and business teams) in translating key business messages into high-quality, engaging materials.
• Maintain the brand’s visual identity across all materials and advise others on its correct usage.
• Manage and prioritise tasks in a fast-paced one-person studio; liaise with stakeholders across the business and act as the go-to person for visual and creative advice.
• Improve the effectiveness of Stolt Studio, proactively making changes and improvements to processes and producing regular reports to measure ROI.
• Shape and maintain the brand’s visual identity across multiple platforms; manage a variety of design-related projects and develop creative, impactful content aligned with company messaging.

Graphic Designer

• Perform necessary transactional processing and meet agreed KPIs and SLAs for the assigned AP process.
• Keep updated on developments and changes relevant to the assigned process.
• Participate in meetings, share knowledge, and suggest process improvements.
• Handle queries from counterparts and internal customers; escalate issues to the Team Leader/Supervisor when needed.
• Ensure appropriate internal controls and compliance with Stolt-Nielsen’s Policies & Procedures, IFRS or applicable GAAP, and regulatory authorities.
• Execute other tasks assigned by Supervisor/Manager, including projects to improve systems and processes.
• Work under supervision of the Team Leader and/or Supervisor.