Collection Specialist, French

Stolt-Nielsen Limited

Collection Specialist managing outstanding invoices for European customers and ensuring timely payment resolutions. Collaborating with internal teams and utilizing ERP systems for effective account management.

Posted 7/9/2026full-timeLjubljana • 🇸🇮 SloveniaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Proactively contact customers via phone and email to follow up on past-due accounts and monitor outstanding receivables.
Investigate and resolve payment discrepancies by validating open balances against remittances, credit memos, and internal records.
Collaborate with internal teams and customers to resolve account discrepancies and escalate unresolved issues for timely resolution.
Track dispute status using the collections tool and ensure efficient resolution.
Maintain accurate and up-to-date records in the collections tool, including notes, communications, and dispute statuses.
Ensure timely updates to customer follow-ups and account statuses.
Generate and review aging reports for responsible customers, highlighting high-risk accounts for management and providing regular status updates.
Ensure collection activities comply with company policies and internal controls.
Escalate payment plans or exceptions to the commercial team for approval.
Provide documentation for credit limit reviews and account summaries.
Assist finance with ad-hoc tasks related to receivables, controls, and audit preparation.

Requirements

What you’ll need

Minimum 2 years of experience in accounts receivable, credit and collections, or related finance roles.
Technical, technological, or university-level education in accounting, finance, or business administration is a plus.
Fluency in English and French.
Direct experience managing collections for customers is nice to have, together with proficiency in using ERP systems and credit collection tools.
Strong communication and interpersonal skills, with the ability to engage effectively with external customers and internal stakeholders.
Detail-oriented and capable of managing a high volume of regional accounts while maintaining accuracy.
Capable of navigating complex account issues and escalating appropriately for resolution.

Benefits

Comp & perks

Employment in an international environment, where you will work with customers, clients, and colleagues from different countries with different cultures.
Opportunity to work within a leading global bulk-liquid logistics business, gaining exposure to international customers and cross-functional teams.
Professional development and learning opportunities in finance, accounting, and systems (including ERP and credit collection tools).
A fulltime (40 hours a week) role.
The ability of working independently and bringing your improvement ideas to the organization.
A competitive compensation package
Internal and external trainings.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Accounts ReceivableCredit CollectionPayment Discrepancy ResolutionAging Reports GenerationFinancial DocumentationDispute TrackingInternal Controls ComplianceCustomer Follow-UpPayment Plan ManagementAudit Preparation

Soft Skills

Strong Communication SkillsInterpersonal SkillsDetail-OrientedProblem-SolvingCollaboration