Stewart Title

Administrative Assistant

• performs any combination of basic clerical and administrative support tasks
• answering phones, conveying messages, opening and routing incoming mail
• preparing outgoing mail, copying, scanning, faxing and/or filing
• files and maintains departmental records
• assists the department in carrying out various programs and procedures
• may answer multiple phone lines, organizes meetings and may attend to take notes
• interacts with internal and/or external sources via email and/or telephone
• order’s office supplies as needed
• follows clearly defined procedures to complete daily tasks and responsibilities
• uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• performs all other duties as assigned by management

Systems Engineer

• Assist with configuring, deploying, and supporting Microsoft Copilot across Microsoft 365 applications
• Install software patches, support end-user issues, and maintain system health and availability
• Provide software systems analysis to support daily operations, projects, and strategic initiatives
• Write and execute scripts or small programs to automate routine tasks and enhance system functionality
• Support testing, deployment, and maintenance activities for infrastructure and enterprise solutions
• Provide first‑line support, documentation, and training to help internal users adopt Copilot effectively
• Partner with Stewart IT and business teams to build and maintain AI‑powered workflows and Copilot agents using Copilot Studio and the Power Platform
• Monitor and resolve system latency issues to ensure responsive and reliable system performance
• Utilize AI-powered monitoring and alerting tools to proactively identify system performance issues and reduce downtime
• Apply AI-driven automation to streamline routine system administration tasks and improve operational efficiency
• Leverage machine learning–based analytics to detect anomalies, predict system failures, and support root cause analysis

Systems Engineer I

Analyst

• Works with vendor management to understand staffing and work volume to design and execute cost-effective, consistent sourcing and screening strategies that ensure sufficient coverage of high-quality vendors
• Sources/prospects Vendors utilizing methods such as ad placement, cold calling, internet search, etc.
• Effectively communicates independent contractor arrangement to prospects, to include but not limited to: MCS policies, payment terms, invoicing policies, required insurance coverage, subcontractor usage , etc.
• Present offers, secure acceptances, and provides rejection notification
• Responsible for forming, and overseeing third-party vendor relationships to ensure contractual obligations are met and the most profitable service is achieved
• Successfully negotiates and secures pricing with new vendors to ensure they are aligned with current MCS rates and/or market norms in advance of weekly updates presented to management
• Ensures completion and coordination of onboarding documentation for new vendors
• Performs a wide range of support functions to assist in departmental processes including maintaining accurate documentation, reports, and daily activity log
• Follows clearly defined procedures to complete daily tasks and responsibilities to meet established goals
• Uses existing procedures to solve straightforward problems
• Uses exceptional organization and communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management

Vendor Relations Analyst – MCS

Human Resources

• Independently leads people relations matters, including investigations and formal resolution processes
• Conduct thorough and unbiased investigations including interviews and analysis
• Provide coaching and guidance to leaders on handling performance, behavior, and policy issues in a supportive yet consistent manner
• Analyze trends in employee concerns and proactively recommend solutions to enhance workplace culture
• Collaborate with legal, compliance, and HR partners to ensure the best outcomes and minimize risk
• Maintain detailed and timely documentation of cases while ensuring alignment with legal and policy standards
• Assist in training leaders and employees on people relations topics such as respect in the workplace, conflict resolution, and communication
• Represent the people relations team in cross-functional HR initiatives or projects
• Contribute to the continuous improvement of people relations policies, processes, and systems

Employee Relations Specialist II

Auditor

• Provides systematic and strategic approaches related to the effectiveness of risk management control and governance processes
• Examines and evaluates organization processes, reporting findings back to management regarding possible improvements and corrections
• Develop internal audit scope and audit plans
• Assists in audits within the organization's internal operations as directed by leadership
• Prepare and present reports that reflect audit results and document processes
• Typically follows existing procedures to perform routine assignments and to solve standard problems
• Analyzes basic information and standard practices to make decisions impacting work performed
• Individual contributor working with direct oversight
• Performs all other duties as assigned by management

Internal Auditor I

Accounting Manager

• Collects, analyzes, monitors, and reports on the organization’s financial matters
• Responsible for revenue accounting (including accounts receivable)
• Responsible for performing monthly account reconciliations and journal entries
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems
• Uses basic communication skills to address internal and/or external clients
• Individual contributor working under direct supervision with little autonomy

Revenue Accounting Processor

General Counsel

• Ensures accountable decisions are taken at the right level in the organization
• Responsible for managing and resolving claims initiated under title insurance policies and products
• Interprets internal/external business environment
• Retain, monitor, and manage outside counsel and legal representation of insured
• Negotiate settlements and claim resolutions with claimants, third parties and opposing counsel​
• Manages personal caseload including handling matters involving fraud, forgery, missed liens, access issues, easement disputes and more
• Identify and posture resolved claims for recovery or salvage efforts​
• Performs specialized assignments; solves complex problems and develops non-traditional solutions through sophisticated analytical thinking​
• Recommends best practices to improve processes or services​
• Impacts achievements of customer, operational, project or service objectives​
• Individual contributor working independently; may require guidance in highly complex situations​
• Occasional travel to and participation in mediations, settlement conferences, claim conferences, etc.

Claims Counsel

Operations

• Provides Nationwide title services
• Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers.
• Manages and leads teams who perform a wide range of duties related to title operations, provide support to branches to clear title, and focuses on customers
• Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure that compliance, policy adherence, production goals, and timelines are met
• Provides leadership to managers, supervisors and/or individual contributors
• Accountable for the performance and results of multiple related teams
• Develops departmental plans, including business, production and/or organizational priorities
• Applies knowledge of key business drivers and the factors that maximize department performance
• Identifies and solves complex, operational and organizational problems leveraging resources within or outside the department
• Persuades managers and leaders to take action and/or negotiates with external partners/vendors/customers
• Manages multiple related teams, sets departmental priorities and allocates resources to align with business objectives and annual plan

Senior Title Operations Manager

Client Services Representative

• Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service
• Responsible for managing employees directly engaged in client management
• Implements and supports strategies and initiatives focused on building and maintaining client relationships
• Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively
• Recommends improvements to existing processes and solutions to improve efficiency
• Understands how teams coordinate efforts and resources to achieve organizational objectives
• Provides subject matter guidance to team; may allocate work
• Impacts results of own team and effectiveness of related teams
• Gathers and analyzes data to identify and solve complex problems that arise with little or no precedent
• Exercises judgement based on previous experiences, practices and precedents
• Evaluates and communicates complex information in a clear, concise manner
• Exchanges ideas and information effectively
• Works autonomously within established procedures and practices
• Acts as a lead, coordinating the work of others but is not a direct supervisor
• Performs all other duties as assigned by management

Client Services Lead, Signature Closers

Account Manager

• Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share
• Supports the sales function at Stewart by managing the existing client base and serving as a liaison between the customer and Stewart
• Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service
• Performs specialized assignments; solves complex problems and develops non-traditional solutions through sophisticated analytical thinking
• Communicates difficult concepts to team to generate clarity and alignment on projects, initiatives, and various work products
• May lead functional projects with moderate risks and resource requirements

Senior Client Relationship Manager

• Ensures accountable decisions are taken at the right level in the organization
• Establishes integrated systems for the administration and deployment of strategic Human Resource information, programs, and service
• Focuses on increasing the capacity to streamline workflows; maximize accuracy, reliability, and validity of workforce data; and ease deployment and collection of data and information
• Committed to the integrity and security of employee data.
• Oversees databases, software, and computer systems that are used to manage human resources
• Provides technical expertise and analytical support on administration, implementation and execution of all information, business processes and system requirements related to the Human Resources department
• Acts as a resource for colleagues, provides guidance to less experienced team members

HRIS Analyst II

Customer Support

• Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share.
• Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.
• Responsible for answering routine questions and issues about products and services from internal and external customers.
• Effectively resolves inquiries or escalates concerns in a timely fashion.
• Performs a wide range of support functions to assist in departmental processes.

Customer Service Representative

• Lead the configuration, maintenance, and optimization of Workday Compensation solutions
• Serve as the primary HRIS partner for the annual compensation cycle
• Partner with other Compensation team to design, build, and maintain advanced compensation plans in Workday
• Build, maintain, and enhance Workday compensation reports, dashboards, and analytics
• Work collaboratively with Compensation and cross-functional stakeholders
• Manage system change requests for compensation program updates
• Perform testing and validation for compensation system changes
• Support data integrity initiatives by conducting regular audits of compensation data
• Stay current on Workday Compensation releases
• Maintain technical documentation

Senior HRIS Analyst, Workday Compensation

Solutions Engineer

• Promote Stewart’s digital/technical services through various sales and support activities to ensure customer success
• Act as a liaison between clients’ technical teams and internal IT department
• Collaborate with clients to understand technical requirements and business needs including product training
• Solve moderately complex to complex problems and analyze possible solutions

Client Technical Solutions Specialist – Signature Closers

Business Analyst

• Liaises with stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and/or business systems
• Understands business challenges related to people, processes, and/or technology and translates them into process solutions
• Analyze business requirements, design and develop effective solutions with minimal supervision while working with the business
• Helps to develop innovative solutions that align with business requirements
• Performs specialized assignments; solves complex problems and develops non-traditional solutions through sophisticated analytical thinking
• Interprets internal/external business environment
• Recommends best practices to improve processes or services
• Communicates difficult concepts to team to generate clarity and alignment