Client Services Lead, Signature Closers

Stewart Title

Client Services Lead providing Nationwide title, closing, settlement and appraisal solutions. Leading client relationship management for mortgage lenders.

Posted 6/3/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service
Responsible for managing employees directly engaged in client management
Implements and supports strategies and initiatives focused on building and maintaining client relationships
Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively
Recommends improvements to existing processes and solutions to improve efficiency
Understands how teams coordinate efforts and resources to achieve organizational objectives
Provides subject matter guidance to team; may allocate work
Impacts results of own team and effectiveness of related teams
Gathers and analyzes data to identify and solve complex problems that arise with little or no precedent
Exercises judgement based on previous experiences, practices and precedents
Evaluates and communicates complex information in a clear, concise manner
Exchanges ideas and information effectively
Works autonomously within established procedures and practices
Acts as a lead, coordinating the work of others but is not a direct supervisor
Performs all other duties as assigned by management

Requirements

What you’ll need

High school diploma required; Bachelor’s preferred
Typically requires 8+ years of related work experience

Benefits

Comp & perks

a variety of health and wellness insurance options and programs
paid time off
401(k) with company match
employee stock purchase program
employee discounts

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer serviceclient managementrelationship buildingproblem solvingdata analysiscommunicationjudgmentautonomyteam coordinationleadership

Certifications

high school diplomaBachelor’s degree