State of Florida

Executive Assistant

• Perform routine clerical and administrative functions
• Acting as receptionist and refer patrons to respective location
• Answering telephones and taking messages
• Maintaining files and records
• Processing cases and documents

Secretary Specialist

Manager

• Serve as medical case manager to provide training for the provision of services outlined in the Medication Administration Rule FAC 65G-7, and monitor compliance.
• Responsibilities include coordination of approved Medication Administration trainers, monitoring compliance in licensed group/foster homes, and providing technical assistance to waiver support coordinators, supported living coaches, Adult Day Training (ADT) providers, and regional office staff.
• Attend local Children’s Medical Assessment Team (CMAT) meetings.
• Serve as coordinator for consumer health-related service requests.
• Perform all ICF/IID facility admissions review to determine level of reimbursement and complete Facility Notification Regarding Day One Letter.
• Provide annual choice counseling for consumers residing in ICFs.
• Complete medical reviews for consumers transitioning out of the DDCs that require medical follow up, at 14 days and 90 days after transition.
• Conduct SAO’s annual monitoring and data reporting as appropriate.

Medical Case Manager

Attorney

• Conduct legal research to assist trial court judges in deciding rulings on a variety of case issues
• Draft orders and opinions
• Review case files and briefs
• Work involves considerable interpretation and judgment in the analysis of legal issues
• Duties may be performed throughout the Circuit

Senior/Trial Court Staff Attorney

Translator

• This position reports to the Supervising Court Interpreter and provides English to Spanish (and vice versa) interpreting & translation services to ensure due process in legal proceedings throughout the four-county circuit.
• This position will be expected to be thoroughly familiar with and comply fully with the Code of Professional Conduct as set forth in Part III of the Florida Rules for Certification and Regulation of Spoken Language Court Interpreters.

Court Interpreter

Program Manager

• Lead the Central Region Child Protective Investigations Program
• Manage Child Protective Investigations Services processes
• Oversee day-to-day management of regional programs
• Conduct employee evaluations and manage operational improvements
• Implement departmental rules and procedures

Region Program Director

• Conduct a monthly onsite monitoring visit for each home with residents using the Residential Monitoring Checklist.
• Conduct a quarterly monitoring onsite visit for each licensed home with no residents using the Residential Monitoring Checklist.
• Ensure that at least quarterly each group home receives an unannounced group home monitoring visit using the Residential Monitoring Checklist.
• At least 1 time per year ensure the facility is visited on a weekend or outside of normal business hours (8:00am5:00pm).
• Document violations noted during the onsite visit.
• Review and approve the licensee’s Corrective Action Plan to address identified deficiencies.
• Submit a Provider Agency Action Request Form (PAARF) as designated.
• Update information in GRID monthly to reflect correct client admissions and discharges for each facility visited.
• Update information in APD iConnect as appropriate.
• Assist with Disaster Planning activities as assigned.
• Complete other related duties as assigned.

Human Services Program Analyst

Operations

• Conduct cost plan/significant additional needs reviews to ensure compliance with state and federal rules and procedures.
• Participate in hearings related to recommendations for significant additional needs.
• Use current rules, laws, and procedures to provide technical assistance to Waiver Support Coordinators and Regional staff on matters related to cost plan/significant additional needs reviews and decisions.
• Use current rules, laws and procedures to provide clear and accurate clinical recommendations or responses or inquiries and concerns from consumers, agency staff, and other stakeholders on or before assigned deadlines.
• Performs other duties as assigned.

OPS SANS REVIEWER

• Serve as a Self Sufficiency Representative in a lobby setting.
• Meet and greet customers, assisting them in navigating the self-service lobby.
• Answer general inquiry questions and assist with resolving My Access Account issues.
• Log customer data into a computer-based system for resolution and data collection.
• Educate customers about community partners and my ACCESS Account features.
• Resolve Electronic Benefit Transfer card issues.
• Conduct abbreviated interviews to collect and update required information on applicants.

Interviewing Clerk Ops

• Works in the admitting/eligibility department and also performs cashier duties
• Uses multiple computer applications to determine client financial eligibility for services
• Assists clients with completion of consents, forms, and applications as needed
• Collects and updates client demographic information
• Schedules client appointments and completes appointment reminder phone calls
• Completes client check out process by billing and accepting payments
• Provides receipts to clients and reconciles cash, check, and credit card payments
• Prepares the bank deposit daily and completes the cashier close out process
• Resolves routine billing errors and omissions with clinic staff
• Organizes and maintains client billing records, processes client refunds
• Answers routine billing questions from staff and clients
• Scans and attaches documents to client medical records
• Processes requests for copies of medical records in accordance with State law and HIPAA

Senior Clerk

Customer Support

• This position serves as a Rehabilitation Technician/Client Intake and Support Specialist for the Blind/Visually Impaired in the Division of Blind Services District 6 Office, located in Orlando, Florida.
• This position is responsible for providing intake services and case management for blind and visually impaired consumers of the Division of Blind Services.
• Conducts client intake.
• Assesses client’s resources.
• Performs follow-up and maintains client contact through telephone calls and emails.
• Interviews, counsels, and evaluates clients to determine individual therapeutic activity needs.
• Consults with other professionals and team members concerning recommended programs.
• Prepares reports on clients’ progress and their reactions to various activities.
• Evaluates rehabilitation therapy programs and makes recommendations for adjustments and revisions.
• Conducts in-depth interviews with a diverse group of blind and visually impaired clients to assist in the determination of their eligibility for rehabilitation services and the feasibility for achieving a vocational independent living or educational goal.
• Develops community contacts for similar benefits and socialization.
• Assists in the implementation of policies, standards, rules, regulations, and guidelines for program planning.
• Reviews applicant records to ensure that all necessary documentation is current and consistent with program guidelines.
• Composes and drafts letters and other correspondence.

Client Intake and Support Specialist – Blind Services

Compliance

• This position reports directly to the Regional Administrator and is responsible for serving as a liaison with the Tax Collectors and staff for the Division of Motorist Services regarding registrations, titles, and other areas of concern to include monitoring investigations involving fraud and providing consultation on inventory and accountable items sold and delivered to the public.
• This position is responsible for assisting with mandatory training, conducting on-site visits to dealer locations, implementing corrective action plans, and assuring compliance with federal, state, and agency policy and procedures.

Senior MV Compliance Examiner

• This OPS position serves as a Grants Specialist III on the CDC’s Strengthening U.S. Public Health Infrastructure, Workforce, and Data Systems (OE22) five-year grant.
• Developing contracts, agreements, amendments, and renewals.
• Providing needed reports and data for contracts.
• Monitoring compliance of established contracts.
• Reviewing, reconciling, and submitting all invoices for payments.
• Researching grant opportunities and writing competitive grant proposals to acquire funding.
• Preparing reports summarizing grant activities for submission to funder.

OPS Grants Specialist III

• Under the direct supervision of an Environmental Manager, is responsible for conducting environmental health inspections and investigations of regulated establishments for compliance with public health statutes and rules.
• This position is able to confer with engineers, public officials, and community leaders.
• When a violation of Administrative Code or threats to public health is identified, this position initiates and then uses progressive legal enforcement to seek corrections.
• Appropriate documentation of the investigations and case work performed is essential.
• Inspects public swimming pools and maintains either a CPO (Certified Pool Operator) or AFO (Aquatic Facility Operator) certification in this program.
• Investigates water-borne outbreaks and environmental sanitation complaints.
• Conducts interviews, takes statements, collects evidence, and prepares investigative reports for serious violations.
• Confers with and educates owner and civic groups about significance of disease control, sanitation, and health regulations.
• Maintains inspection activity data and prepares administrative reports.
• Collects beach water samples and maintains files of beach sample results.
• Coordinates sampling with the Department of Environmental Protection.
• Inspects biomedical waste generators, mobile home parks, group care facilities, tanning facilities and body piercing facilities assigned to this position.
• Enforces applicable regulations and initiates legal action as required.
• Maintains records and files of inspections.
• Maintains and improves professional knowledge and skills through continuing education, review of environmental publications, internet, participation in monthly staff meetings and staff development activities.
• Other Duties as Assigned.

Environmental Specialist II

Human Resources

• Reviewing reports for troubleshooting and resubmitting rejected EDI fillings to the Division of Workers’ Compensation.
• Performing other functions related to EDI and/or quality assurance as it relates to the workers’ compensation claims administration.

Workers' Compensation Specialist – Pending Reclassification

• Spend majority of time engaged in supervisory responsibilities
• Communicate with, motivate, train, and evaluate employees
• Plan and direct facility services
• Resolve problems to meet operational objectives
• Monitor staff activities for service goals compliance
• Analyze and evaluate clinic and office operations
• Manage building maintenance, repairs, and improvements
• Manage fire alarms, security alarms, and access systems
• Analyze facility data to detect and correct issues
• Work with Orange County government for joint actions
• Oversee construction and renovation projects