Senior Clerk
State of Florida
full-time
Posted on:
Location Type: Office
Location: Tarpon Springs • Florida • United States
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Salary
💰 $18 per hour
Job Level
About the role
- Works in the admitting/eligibility department and also performs cashier duties
- Uses multiple computer applications to determine client financial eligibility for services
- Assists clients with completion of consents, forms, and applications as needed
- Collects and updates client demographic information
- Schedules client appointments and completes appointment reminder phone calls
- Completes client check out process by billing and accepting payments
- Provides receipts to clients and reconciles cash, check, and credit card payments
- Prepares the bank deposit daily and completes the cashier close out process
- Resolves routine billing errors and omissions with clinic staff
- Organizes and maintains client billing records, processes client refunds
- Answers routine billing questions from staff and clients
- Scans and attaches documents to client medical records
- Processes requests for copies of medical records in accordance with State law and HIPAA
Requirements
- At least 2 years of computer experience
- At least 2 years’ experience working in a fast-paced customer service position
- Willingness to travel to all DOH Pinellas Clinic locations to provide coverage as needed (travel is reimbursed)
- Preferred 6 months’ cash handling experience
- At least 1 year experience working in a medical office setting
- Bilingual in Spanish and English
Benefits
- State of Florida 401(a) FICA Alternative Plan (mandatory)
- Participation in state group insurance (upon meeting eligibility requirements)
- Workers’ Compensation (mandatory, if needed)
- Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
- Deferred Compensation (voluntary)
- Employee Assistance Program (voluntary)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
computer applicationscash handlingbillingpayment processingclient demographic information managementmedical records managementappointment schedulingcash reconciliationrefund processingerror resolution
Soft Skills
customer servicecommunicationorganizationproblem-solvingattention to detailinterpersonal skillsadaptabilitytime managementteam collaborationbilingual communication