SRS Distribution Inc.

Account Manager

• Drives sales growth and strengthens customer relationships within an assigned market.
• Maximizes revenue from existing accounts while generating new business by engaging customers, vendors, and branch operations.
• Partners with internal and external stakeholders to deliver excellent service, achieve sales goals, and enhance market competitiveness.
• Expands and retains the customer base by building long-term relationships with new and existing clients.
• Develops and executes territory and annual sales plans to exceed revenue targets.
• Maintains high levels of customer satisfaction through proactive engagement.
• Promotes product offerings and stays current on industry innovations.
• Plans and executes vendor programs and promotions to increase sales.
• Supports branch operations to ensure efficient processes and customer service.
• Provides performance reporting and insights to sales leadership.
• Leverages data, business reviews, and digital tools to optimize sales performance.
• Represents the company at industry events and trade shows.

Territory Manager

Supply Chain

• Lead and oversee the implementation of effective inventory control procedures to achieve optimal inventory levels and turns, working in partnership with regional leadership to develop and refine inventory goals and promptly address any identified issues.
• Strategically guide and support teams in establishing and regularly reviewing purchase order parameters, ensuring the efficient transfer of products between locations, addressing stock shortages, and minimizing slow-moving and obsolete inventory to enhance overall operational efficiency.
• Utilize advanced analytical tools and methodologies to provide actionable insights to field leadership, identifying opportunities to improve inventory management and enhance operational effectiveness across various metrics, including days on hand and obsolete stock reduction.
• Spearhead initiatives and projects focused on advancing inventory replenishment objectives, including the enhancement of ERP systems and reporting tools, to streamline processes and support sustainable supply chain improvements.
• Engage in both short-term and long-term supply chain initiatives that align with organizational objectives, driving projects that promote operational excellence and contribute to the overall growth and efficiency of the supply chain infrastructure.
• Cultivate a high-performing inventory management team through strategic recruitment, talent development, and the implementation of productivity standards, with a focus on aligning team assignments with individual strengths and opportunities for growth.
• Foster a collaborative environment by effectively communicating and partnering with field leadership, supplier relations teams, and external vendors to enhance inventory management practices and achieve regional revenue and EBITDA targets.
• Develop and execute comprehensive succession planning by actively coaching and mentoring team members, ensuring a pipeline of skilled talent ready to meet both current and future organizational needs.

Senior Regional Inventory Manager

Program Manager

• Lead complex, multi-workstream programs from initial scope definition through delivery and measurable business impact
• Align goals and priorities across organizations with varying structures, processes, and operational models
• Define shared objectives, success metrics, and governance frameworks across internal teams and external partners
• Ensure alignment between business strategy, technical implementation, and operational execution
• Maintain integrated program roadmaps, dependency mapping, and risk/issue tracking to ensure transparency and timely resolution
• Proactively manage risks, dependencies, and program milestones to ensure successful execution
• Coordinate cross-functional teams responsible for designing, building, testing, and deploying API integrations between platforms
• Develop executive-level materials that clearly outline business context, options, trade-offs, recommendations, and potential impacts

Lead Program Manager

Content Marketing Manager

• Onboard new items to partner portals, ensuring required attributes, assets, and metadata are complete
• Enrich product data post-onboarding, including data sourcing and asset collection (images, documents, copy)
• Monitor portal compliance, troubleshoot errors for items falling out of enrichment or content standards
• Maintain awareness of retailer-specific content requirements and update as needed
• Support initial mass onboarding efforts aligned with business strategic initiatives, followed by steady-state ongoing item onboarding
• Collaborate with ERP, PIM, and DAM teams to align product data standards and resolve content gaps
• Partner with National Accounts teams to ensure content meets retailer expectations
• Provide feedback to Product Data Operations leadership to improve workflows and explore future integrations that may reduce manual work

Product Content Syndication Analyst

• Drives sales growth and strengthens customer relationships within an assigned market
• Maximizes revenue from existing accounts while generating new business by engaging customers, vendors, and branch operations
• Expands and retains the customer base by building long‑term relationships with new and existing clients
• Develops and executes territory and annual sales plans to exceed revenue targets
• Maintains high levels of customer satisfaction through proactive engagement
• Promotes product offerings and stays current on industry innovations
• Plans and executes vendor programs and promotions to increase sales
• Supports branch operations to ensure efficient processes and customer service
• Provides performance reporting and insights to sales leadership
• Leverages data, business reviews, and digital tools to optimize sales performance
• Represents the company at industry events and trade shows

Director

• Own enterprise customer profitability governance across supported business units.
• Identify customers with margin leakage, declining profitability, unfavorable product mix, excessive discounts, unrecovered freight, high service burden, or weak realized margin.
• Develop standard customer profitability reviews by customer, branch, region, business unit, segment, and product family.
• Partner with sales, national accounts, finance, and business leaders to create action plans for underperforming customers.
• Evaluate customer profitability using full deal economics, including price, cost, rebates, freight, delivery, returns, payment terms, service levels, and branch support requirements.
• Establish clear standards for customer-level margin targets, exception review, price agreement hygiene, and profitability improvement actions.
• Track customer profitability actions from identification through execution and realized margin impact.
• Lead the enterprise Deal Desk for large, complex, strategic, or exception-based customer pricing decisions.
• Own deal desk intake, review, approval workflow, escalation process, documentation standards, and service-level expectations.
• Govern reviews for below-floor pricing, strategic account exceptions, large customer-specific pricing agreements, multi-branch deals, long-term price commitments, freight exceptions, and high-risk competitive matches.
• Ensure deals are evaluated based on full economics, not only invoice gross margin.
• Help sales teams improve deal structure through conditional approvals, volume commitments, SKU scope limits, freight recovery, expiration dates, payment terms, mix requirements, or vendor support.
• Ensure approved deals include clear rationale, financial impact, approval authority, effective date, expiration date, and review cadence.
• Track deal desk performance, including margin saved, approval rate, turnaround time, escalations, and post-approval compliance.
• Provide dedicated pricing support for national and strategic accounts.
• Partner with national account leadership on pricing strategy, renewals, customer profitability, price increase execution, and exception governance.
• Analyze national account performance across branches, regions, product categories, customer locations, and business units.

Senior Director, Customer Profitability, Deal Desk, Rebates

IT Support

• Initiating collection calls
• Managing lien and pre-lien documentation
• Engaging in customer account reviews
• Providing strategic account recommendations to internal teams
• Collaborating with broad internal and external communication

Area Credit Manager

Customer Support

• Provide excellent application support on the phone, in person and through ServiceNow ticket resolution.
• Ensure service levels are met.
• Keep the system running; respond to issues; answer user questions regarding system features, functionality, and provide resolutions to address issues.
• Ability to support and train on any product or software that interfaces with the ERP; engage all parties with troubleshooting when needed.
• Define problems, analyze symptoms, perform root cause analysis, and document resolution.
• Provide excellent customer service to customers and end-users.
• Support 3rd party products that interface with core ERP.
• Assist with projects to implement or enhance software; help with software requirements gathering, design, documentation, unit testing and integration.
• Will assist in the planning, executing, and implementation for these projects.
• Train team on any new process or procedures and to keep team updated with new changes.
• Stand in for the Manager, assist and provide support.

System Support Specialist

• Establish and cultivate new and existing customer relationships
• Develop new business opportunities in the local landscape industry market
• Collaborate with inside sales support team and vendors to promote products and services
• Learn and promote new products
• Work with vendors on sales promotions and programs in the marketplace
• Create and execute a detailed annual sales plan

• Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment
• Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy
• Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction
• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities
• Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery
• Responsibilities include a mix of sales counter duties and warehouse tasks, supported by modern sales systems and a commitment to maintaining an organized workspace

Customer Service Associate

• Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations
• Accurately process and manage customer transactions at the sales counter using the company’s computer system
• Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs
• Coordinate and schedule truck deliveries with precision
• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities
• Collaborate with management and team members to communicate customer needs and special order material requests
• Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service

Procurement

• Managing all purchasing activities and processes for assigned vendors
• Placing purchase orders and managing supplier/vendor relationships
• Monitoring purchased inventory and managing price changes
• Developing and maintaining an understanding of market conditions impacting the building materials industry
• Negotiating pricing, terms, conditions, and program details with vendors
• Providing backup to front counter sales when necessary
• Making sound purchasing decisions based on knowledge & experience

Purchasing Specialist

Manager

• Develop and expand your territory
• Work closely with inside sales support team and vendors
• Create lasting connections with repeat customers
• Leverage relationship-selling skills to build a robust pipeline of business
• Collaborate with vendors on sales promotions and programs

Territory Landscape Manager

Project Manager

• Prepare cost estimates for commercial landscape projects including irrigation and landscape
• Support the full bid process—from initial review through submission
• Partner with sales team to align estimates
• Communicate with vendors and suppliers to gather pricing and availability
• Assist with project handoffs to sales team, ensuring clear scope and expectation
• Help track job performance vs. estimate to improve future accuracy

Territory Manager

Senior Regional Inventory Manager

Lead Program Manager

Product Content Syndication Analyst

Territory Manager

Senior Director, Customer Profitability, Deal Desk, Rebates

Area Credit Manager

System Support Specialist

Territory Manager

Customer Service Associate

Customer Service Associate

Purchasing Specialist

Territory Landscape Manager

GRIDS Project Coordinator