Skillcerto

Consultant

• Handle leads interested in the Cartão Seguro Saúde – Tuo+
• Conduct consultative sales via WhatsApp, phone calls, and email
• Present proposals clearly and strategically
• Support the customer throughout the contracting process
• Lead negotiations and close sales with a results-driven focus
• Ensure excellent service and a superior customer experience

Sales Consultant – Closer

Ecommerce

• Implement and evolve Shopify themes (Online Store 2.0) with a focus on quality and performance
• Perform advanced customizations in sections, templates, metafields, and UX/conversion
• Work on Shopify Plus projects, including Checkout Extensibility when applicable
• Ensure responsiveness, fidelity to Figma designs, and visual quality
• Optimize performance, basic accessibility, and front-end best practices
• Document decisions and maintain versioning standards using Git

Front-end Developer, Shopify

Customer Success Manager

• Manage a portfolio of active clients with a focus on retention and growth
• Conduct structured onboarding to ensure rapid platform activation
• Perform regular follow-ups and strategic checkpoints with clients
• Proactively identify and mitigate churn risks
• Drive feature adoption and continuous value delivery
• Lead upsell and cross-sell initiatives to expand revenue

• Monitor the customer base and identify upsell and cross-sell opportunities
• Create and maintain account expansion plans (account plans)
• Execute contact cadences focused on value and outcomes
• Map signals of opportunity from data, customer needs, and customer maturity
• Build proposals in partnership with Sales and Operations teams
• Work with expansion KPIs, churn prevention, and the base pipeline

Customer Success Analyst

General Counsel

• Elaborar peças processuais no contencioso e na consultoria cível
• Conduzir audiências e realizar sustentações orais
• Atuar no relacionamento e em reuniões com clientes
• Prestar apoio técnico ao time mais júnior e estagiários
• Contribuir com visão de negócio e atuação estratégica dos casos

Advogado Cível

Financial Planning and Analysis

• Participar do planejamento estratégico e definição de metas financeiras
• Monitorar e controlar o fluxo de caixa e KPIs financeiros
• Analisar dados para identificar oportunidades de melhoria
• Apoiar financeiramente outras empresas do grupo
• Preparar relatórios gerenciais e prestar contas à diretoria
• Garantir boas práticas de gestão e saúde financeira da operação

Coordenador Financeiro

Account Executive

• Prospect and build relationships with companies, managing the full sales cycle
• Work consultatively, identifying clients’ needs and proposing solutions
• Participate in in-person and online meetings (Teams, Google Meet, Zoom)
• Use Microsoft Office to prepare proposals, presentations, and reports
• Schedule and conduct meetings with clients
• Develop customized commercial proposals

Sales Executive

Analyst

• Analisar indicadores comerciais e de marketing (vendas, leads, funil, conversão, VSO e metas)
• Conduzir reuniões estratégicas com clientes para leitura de resultados e recomendações
• Propor planos de ação comerciais e de marketing com base em dados
• Atuar como consultor(a) estratégico(a) dentro dos contratos
• Apoiar decisões de lançamentos, campanhas, estrutura comercial e metas
• Trabalhar em conjunto com os times comerciais e de marketing dos clientes

Analista de Performance e Inteligência Comercial

• Support and advise the HR team on compensation-related matters
• Prepare studies on merit increases, promotions, role moves and retention
• Manage and monitor the personnel budget
• Co-design job and compensation structures together with HRBPs
• Develop compensation KPIs, reports and strategic analyses
• Contribute to the improvement and automation of area processes

Compensation Analyst

Recruitment

• Definir estratégias de divulgação e busca de candidatos;
• Realizar agendamentos de entrevistas;
• Conduzir entrevistas e avaliações comportamentais;
• Manter o ATS e bancos de dados atualizados;
• Garantir comunicação constante com clientes e candidatos.

Analista de Recrutamento e Seleção Pleno

• Support and train the HR team on compensation topics
• Prepare merit, promotion and retention proposals
• Be responsible for the personnel budget
• Build organizational structures together with HRBPs
• Participate in salary surveys and updates to pay scales
• Analyze data and prepare market comparison materials
• Lead cycles for profit-sharing (PLR), variable pay (RV) and total compensation budgeting
• Work with strategic HR KPIs and business intelligence (BI)
• Support automation projects and process improvements in the area