Sitetracker

Data Scientist

• Play a pivotal role in transforming critical infrastructure processes
• Embed in a scrum team for daily design, measurement, and delivery
• Own day-to-day decisions, mentor others, and ship to production
• Design and analyze experiments for agent experiences

UX Data Scientist

Sales Engineer

• Lead technical discovery and solutioning on active opportunities
• Deliver tailored, value-based demos to key prospects
• Collaborate with AEs to build regional sales strategies
• Own the full technical sales cycle for mid-to-large enterprise accounts
• Build reusable demo flows and technical assets that accelerate velocity
• Influence win strategy through technical close plans
• Partner with Product and Marketing to refine messaging based on field insight
• Mentor new SEs and elevate team performance
• Shape product direction by providing structured customer feedback

Senior Sales Engineer, French Speaker

AI Engineer

• This is more than a full-stack role — it's your chance to build the AI layer of the platform the world's infrastructure runs on.
• Sitetracker is building Scout, our AI product line: production LLM systems and agentic workflows embedded in the software companies like Cox, Telefónica, and EVgo use to deploy critical infrastructure.
• As a Product Engineer, you'll take AI capabilities from idea to production agent orchestration and model integration on the backend, and the web and mobile experiences that put them in customers' hands.
• This is shipping real, customer-facing AI, not prototypes or research demos.
• You'll own features end-to-end, work with frontier models (Anthropic, OpenAI), and see your work land in the hands of enterprise users deploying telecom networks, EV chargers, and renewable energy around the world.
• You'll design, build, test, deploy, and monitor AI product features end-to-end, building agentic LLM systems with multi-agent workflows, tool/function calling, RAG pipelines, and prompt engineering over frontier models from Anthropic and OpenAI.
• You'll work across the full stack: backend services in Python, Java, Node.js, or Go, and TypeScript/React frontends spanning both web and mobile app experiences.
• You'll make AI dependable by building automated evaluation pipelines, guardrails, and testing strategies for non-deterministic outputs — and running it on production infrastructure: scalable, fault-tolerant services on AWS and Kubernetes.
• You'll think like a product engineer, not a ticket-taker: dig into user needs, absorb the problem space, make smart calls about what to build, keep stakeholders informed, and find ways to unblock yourself.

Senior Software Engineer – AI

Account Manager

• Own and manage a portfolio of enterprise customers
• Identify expansion opportunities and increase customer value
• Develop long-term account strategies and execute account maps
• Lead commercial conversations throughout the customer lifecycle
• Collaborate with cross-functional teams to deliver successful outcomes

Enterprise Account Manager

Onboarding Specialist

• Enable scalability of Onboarding Managers by completing configuration tasks
• Build Salesforce reports and dashboards for customers
• Ensure data accuracy and monitor platform adoption trends
• Provide support in system setups and data sanitization
• Guide lower-complexity client portfolios through onboarding journey
• Build adoption dashboards and audit user license utilization
• Transform customer feedback into knowledge-base articles or video walkthroughs

Customer Onboarding Analyst

Technical Trainer

• Deliver live and virtual training sessions tailored to end-users
• Collaborate with Solution Delivery and Customer Success teams to identify training gaps
• Develop hands-on, scenario-based programs reflecting actual customer workflows
• Facilitate train-the-trainer sessions for customer-side trainers
• Solicit feedback from learners and stakeholders for content improvement

Software Technical Trainer

Account Executive

• Shape how industries scale and lead in digital infrastructure transformation
• Drive revenue and position Sitetracker's software solution
• Define and execute go-to-market strategies for territory
• Engage with prospective customers and guide decision-making
• Collaborate cross-functionally with internal teams and stakeholders

Strategic Account Executive, French Territory

Manager

• Lead the evolution of the Bangalore delivery organization into a high-performing Center of Excellence
• Partner closely with global leaders to operationalize a Follow-the-Sun delivery model
• Shape operational strategy and strengthen technical governance
• Build scalable systems to support global growth
• Mentor and develop future leaders within the Delivery Center
• Drive implementation quality and operational scale

Implementation Manager

• Join Sitetracker's growing Renewals & Retention organization and play a critical role in driving customer retention, recurring revenue predictability, and long-term business growth.
• Own the renewal process end-to-end, driving commercial execution, renewal forecasting, and contract completion.
• Partner closely with Customer Success and Sales to support retention outcomes.
• Proactively engage customers throughout the renewal process, manage commercial discussions, coordinate approvals, and drive contracts to completion.
• Ensure renewals are executed efficiently, predictably, and consistently.
• Build strong relationships with internal stakeholders while maintaining accurate renewal forecasting, visibility, and reporting.
• Balance customer engagement with operational rigor, ensuring leadership has clear insight into upcoming renewals, risks, opportunities, and expected outcomes.
• Identify potential obstacles early, coordinate cross-functional resources to remove blockers, and keep deals progressing toward successful completion.
• Drive adoption of the Renewals Playbook and operational processes.

Customer Renewals Manager

Solutions Engineer

• This is a critical, career-defining opportunity to bridge the strategic gap between executive business vision and flawless technical execution for our most valued enterprise clients.
• You will serve as the elite technical authority, defining the architectural blueprint ("the How") that prevents unscalable, fragmented code and ensures every complex integration aligns perfectly with our customers' Value Validation Plans (VVPs).
• Join a team that is the tip of the spear for a modernized engineering engine, tackling high-stakes architectural challenges alongside a centralized development team.
• You will operate as a continuous "technical co-founder" for our largest enterprise accounts, driving architectural strategy post-go-live.
• Your expertise will be integral to FDE Agile Pods, where you'll design intricate solutions that efficiently consume delivery time within FDE Tiers or ETS hours, without the administrative burden of SOW budgets or implementation timelines.
• This role moves beyond project-based configurations, empowering you to solve the most complex, high-stakes architectural challenges and shape the long-term technical health and success of our global partners.
• You will be instrumental in modernizing our engineering engine, working with an elite centralized development team to build enterprise-grade SaaS solutions that set new industry benchmarks.

Solution Architect

Product Designer

• Uncover user needs through research and transform them into clear problem definitions and UX direction.
• Create structured UX flows, wireframes, and high-fidelity mockups aligned with design-system standards.
• Validate designs through user testing, feedback loops, and qualitative/quantitative insights.
• Partner with product and engineering to ensure designs are accurately implemented and feasible.
• Drive design clarity and quality with independent ownership, critical thinking, and strong communication.

Senior Product Designer II

• Join Sitetracker's Operations team
• Build, test, and deploy AI agents and automations
• Manage Salesforce Flows and automation
• Work on afternoon shift
• Collaborate with the Director of Operations
• Deliver documented builds for quality review

Operations Associate – AI Developer

• Build, test, and deploy AI agents and automations across the business
• Construct intelligent automations that interact with Salesforce
• Translate design requirements into functional AI agents
• Execute builds independently and self-test against defined acceptance criteria
• Contribute ideas for improving existing agents and user experience

AI Developer – Salesforce Admin

Customer Success Manager

• Drive customer value across French and Benelux region
• Manage strategic relationships with diverse accounts
• Proactively assess customer challenges and develop mitigation plans
• Collaborate with teams to enhance customer experience

Senior Customer Success Manager, French Speaker

Product Marketing

• Solve critical adoption challenges by bridging the gap between project implementation and independent customer success
• Own a recurring cadence of customer training and develop hands-on, scenario-based programs
• Collaborate closely with Solution Delivery and Customer Success teams to identify training gaps and propose proactive solutions
• Deliver live Instructor Led Training (ILT) and Virtual Instructor Led Training (VILT) using hands-on, scenario-based exercises