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Implementation Manager
SitetrackerSenior Manager of Solution Delivery leading the evolution of Sitetracker’s Bangalore delivery organization into a high-performing Center of Excellence. Driving implementation quality and operational scale through collaboration with global leaders.
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SaaS service deliverySalesforcetechnical controlgenerative AIoperational governancedata integritydata compliance
Soft Skills
collaborationleadershipmentoringteam performance management
Industry Keywords
Center of ExcellenceFollow-the-Sun delivery modeloperational strategyscalable systemsoperational guidelinesgovernance models
About the role
Key responsibilities & impact- Lead the evolution of the Bangalore delivery organization into a high-performing Center of Excellence
- Partner closely with global leaders to operationalize a Follow-the-Sun delivery model
- Shape operational strategy and strengthen technical governance
- Build scalable systems to support global growth
- Mentor and develop future leaders within the Delivery Center
- Drive implementation quality and operational scale
Requirements
What you’ll need- Experience in SaaS service delivery and scaling
- Deep proficiency within the Salesforce ecosystem
- Strong experience with technical control and generative AI innovation
- Knowledge of operational governance and data integrity
- Ability to enforce strict data compliance and manage team performance
- Excellent collaboration skills with international stakeholders
- Strong leadership and mentoring experience
- Proven ability to establish clear operational guidelines and governance models
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities