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Sitetracker

Implementation Manager

Sitetracker

Senior Manager of Solution Delivery leading the evolution of Sitetracker’s Bangalore delivery organization into a high-performing Center of Excellence. Driving implementation quality and operational scale through collaboration with global leaders.

Posted 6/23/2026full-timeBangalore • 🇮🇳 IndiaMid-LevelSeniorWebsite

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Hard Skills
SaaS service deliverySalesforcetechnical controlgenerative AIoperational governancedata integritydata compliance
Soft Skills
collaborationleadershipmentoringteam performance management
Industry Keywords
Center of ExcellenceFollow-the-Sun delivery modeloperational strategyscalable systemsoperational guidelinesgovernance models

About the role

Key responsibilities & impact
  • Lead the evolution of the Bangalore delivery organization into a high-performing Center of Excellence
  • Partner closely with global leaders to operationalize a Follow-the-Sun delivery model
  • Shape operational strategy and strengthen technical governance
  • Build scalable systems to support global growth
  • Mentor and develop future leaders within the Delivery Center
  • Drive implementation quality and operational scale

Requirements

What you’ll need
  • Experience in SaaS service delivery and scaling
  • Deep proficiency within the Salesforce ecosystem
  • Strong experience with technical control and generative AI innovation
  • Knowledge of operational governance and data integrity
  • Ability to enforce strict data compliance and manage team performance
  • Excellent collaboration skills with international stakeholders
  • Strong leadership and mentoring experience
  • Proven ability to establish clear operational guidelines and governance models

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities