Sitetracker

Full-stack Engineer

• Drive the technical vision for your domain
• Lead the technical roadmap and innovative architecture
• Champion coding standards and best practices
• Mentor and elevate team technical proficiency
• Proactively manage technical debt
• Collaborate with product management to understand business needs

Staff Engineer – Full Stack

Account Executive

• Generate and own a robust pipeline.
• Break into new logos and outmaneuver competitors with Sitetracker’s transformative solutions.
• Lead customers through complex buying journeys and build executive-level trust.
• Consistently surpass quota—expand Sitetracker’s footprint and influence in the enterprise space.

Enterprise Account Executive

Salesforce Developer

• Design and implement scalable software solutions
• Collaborate with product and QA teams
• Architect complex integrations
• Optimize platform performance
• Mentor junior developers

Senior Salesforce Engineer

Solutions Engineer

• Acquire and grow knowledge on the Sitetracker platform and telecommunications industry
• Create strategic solutions using Sitetracker to resolve customer challenges
• Lead implementations with minimal assistance and communicate effectively with clients
• Design efficient implementations requiring minimal rework, influencing product roadmap based on client feedback

Solution Architect

• Lead the technical vision and strategic ownership in Salesforce solutions
• Collaborate deeply with global engineering, product, and design partners
• Drive architectural decision-making and author technical design documentation
• Cultivate engineering craft through mentorship and best practices
• Accelerate the organization's technical maturity and velocity

Salesforce Staff Engineer

Operations

• Play a key role in making services business run smoothly
• Help ensure projects are set up correctly and resources are planned effectively
• Work closely with Delivery Managers, Project Managers, and the Operations Team
• Improve and streamline processes for delivery teams
• Manage project execution success, resource planning, skills tracking, and billing workflows
• Serve as a proactive and trusted operational partner

Operations Associate, Resource Management – EMEA Timezone

Account Manager

• Integrate swiftly into the Partners organisation and understand the current partner network
• Conduct 1:1s with APAC AEs and SEs to identify 'at-risk' deals
• Articulate Sitetracker's message and value proposition
• Establish joint business plans with Global SIs
• Initiate outreach and secure meetings with key regional partners
• Drive measurable ARR growth by closing partner-sourced deals
• Expand partnership reach, onboarding new regional partners
• Develop a diverse partner ecosystem across APAC

Head of Partnerships – APAC

Sales Development Rep

• Generate high-quality leads and pipeline through targeted outreach
• Collaborate with account executives to develop account strategies
• Experiment with new outreach channels and messaging
• Measure success based on the business value of opportunities surfaced

Enterprise Sales Development Representative

• Provide high-level technical leadership and architectural vision for AI harness solution
• Own complex solutions end-to-end and steer the team towards scalable AI infrastructure
• Solve complex challenges and align with stakeholders
• Collaborate across multiple teams to unblock progress

Staff Product Engineer

• Join us as a transformative leader in our services organization, spearheading a pivotal shift from reactive, transactional engagements to proactive, subscription-based partnerships.
• Directly addresses the "Last Mile" challenge, ensuring our technical delivery meets specifications and translates into tangible business value for our customers.
• Build and lead the engine that drives strategic roadmaps and proves clear ROI, redefining how we deliver value.
• Lead a critical transformation, evolving our service delivery from tactical execution to a highly commercial and strategic value proposition.
• Become a chief value driver, understanding SaaS metrics like Net Dollar Retention (NDR) to position our FDE Tiers for expansion and churn prevention.
• Manage the intersection of technical delivery and overarching business strategy, ensuring every technical output contributes to our customers’ and Sitetracker’s bottom line.

Director – Technical Account Management

Onboarding Specialist

• Orchestrating the initial success and long-term value realization for our customers.
• Ensuring customers are fully prepared and proficient with Sitetracker.
• Driving immediate customer value through robust Customer Success practices.
• Creating, maintaining, and executing comprehensive success and account plans.
• Navigating complex customer organizations to promote widespread account adoption.
• Engaging in direct and candid conversations with customers for alignment and engagement.
• Partnering cross-functionally to address gaps and mitigate churn risks.
• Influencing internal processes and advocating for customer needs.

Onboarding Manager

Customer Success Manager

• Own and drive strategic change across a diverse client portfolio
• Conduct business discussions, negotiations, and strategic conversations
• Assess and diagnose customer challenges and develop comprehensive mitigation plans
• Reinforce and improve Customer Success processes
• Serve as a conduit ensuring customer needs are met with innovative solutions

Senior Customer Success Manager

• Engage with diverse customer accounts, creating strategic success and account plans
• Foster deep relationships with customer leadership, understanding their drivers and objectives
• Assess and diagnose customer challenges to elevate their overall experience
• Drive renewals of six-figure contracts, showcasing expertise in contract management
• Identify opportunities for enhancing customer experience and retention