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Sitetracker

Software Technical Trainer

Sitetracker

Technical Trainer focusing on delivering and developing training programs for a SaaS company. Collaborating with teams to ensure training is effective and relevant to customer workflows.

Posted 6/29/2026full-timeRemote • 🇲🇽 MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering technical training, particularly in SaaS platforms like Salesforce, while creating engaging, scenario-based learning materials. Strong communication and stakeholder management skills are essential for effective collaboration and feedback solicitation.

Highest-signal resume keywords
Technical Training ExperienceSaaS Platform KnowledgeInstructor Led Training (ILT)Virtual Instructor Led Training (VILT)Scenario-Based Learning Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical TrainingScenario-Based LearningTroubleshooting SkillsContent Development
Soft Skills
Excellent CommunicationStakeholder Management
Tools & Technologies
Salesforce
Industry Keywords
Customer WorkflowsTrain-The-TrainerFeedback SolicitationCollaboration with SMEs

About the role

Key responsibilities & impact
  • Deliver live and virtual training sessions tailored to end-users
  • Collaborate with Solution Delivery and Customer Success teams to identify training gaps
  • Develop hands-on, scenario-based programs reflecting actual customer workflows
  • Facilitate train-the-trainer sessions for customer-side trainers
  • Solicit feedback from learners and stakeholders for content improvement

Requirements

What you’ll need
  • 3+ years of experience in technical training
  • Strong understanding of SaaS platforms, especially Salesforce
  • Experience in delivering Instructor Led Training (ILT) and Virtual Instructor Led Training (VILT)
  • Strong technical aptitude and troubleshooting skills
  • Ability to create scenario-based learning materials
  • Excellent communication and stakeholder management skills
  • Experience collaborating with subject matter experts (SMEs)

Benefits

Comp & perks
  • Health insurance
  • Competitive salary
  • Remote work options
  • Professional development opportunities