Side

Human Resources

• Are you passionate about people and creating an amazing employee experience? As our HR Generalist, you’ll be at the heart of everything that makes our workplace great! From onboarding new teammates, supporting employee relations, helping shape company policies and our culture and engagement. All of this in a fast-paced, dynamic environment.
• You’ll also support the wider HR team to keep our operations running smoothly and help develop HR policies and procedures that make a real impact. If you love people, processes, and making work feel like… well, work that actually works this is the role for you!
• Duties and Responsibilities
• Handle all administrative tasks for the employee life cycle, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance.
• Provide a dedicated and effective HR advisory service to employees that covers absence and health issues, conduct and capability, grievances, organisational change, and all other employee-relations matters
• Establishing and maintaining good relationships with the management team while providing guidance and support to managers on HR-related matters.
• In partnership with Managers, oversea and manage all employment law related matters including complex investigations.
• Ensure accurate and timely guidance and advice is issued to all, ensuring it is in line with the Company policies and procedures.
• Proactively address and resolve employee relations issues, while upholding a positive work environment.
• Supporting the onboarding of successful candidates including contractual documentation, Right to Work verification and inductions
• Support the performance appraisal process by assisting with reviewing performance standards and monitoring evaluations.
• Provide guidance to managers on performance improvement plans and employee development.
• Advise and coach managers and on company policies and processes, ensuring that managers are complying to the policies in place.
• Assist in developing and executing personnel procedures and policies and provide guidance and interpretation for business operations.
• Suggest new procedures and policies for improving employee experience as well as the efficiency of HR department and company
• Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements.
• Be the primary backup for payroll processing, including updates.
• Support the recruitment process as required, including drafting job descriptions, screening candidates, coordinating interviews, and assisting with onboarding activities.
• Conduct company introductions and onboarding sessions for new employees to ensure understanding of company culture, policies, and processes.
• Champion a positive and inclusive work environment through employee engagement initiatives.
• Stay informed about changes to employment legislation ensuring we are complying with national regulations and applicable employment laws. Taking action to update policies and procedures when necessary.

HR Generalist – 3 Month Fixed Term Contract

Designer

• Concevez et montez des éléments sonores de qualité professionnelle en accord avec la vision artistique du projet, les éléments du jeu, dans des délais impartis.
• Synchroniser et mixer l'audio pour les médias linéaires lorsque nécessaire
• Contribuer à la documentation et aux outils de suivi de la production lorsque cela est nécessaire.
• Collaborez efficacement avec les équipes internes et les partenaires externes

Freelance Sound Designer

Customer Success Manager

• Serve as the primary account owner and strategic partner for a portfolio of real estate partners.
• Build trusted, long term relationships and develop strategic account plans aligned to partner goals and Side’s objectives.
• Lead annual business planning and ongoing operational support to improve performance, efficiency, and platform adoption.
• Support growth by identifying expansion opportunities through existing partner relationships, referrals, and market insight.
• Act as a connector between partners, Sales, and internal teams to advance well aligned opportunities.
• Coach partners through regular virtual and in person meetings focused on performance, operations, and execution.
• Spend time in market visiting partners, attending key meetings, and building strong local relationships to deepen partnership and understand on the ground needs.
• Represent Side at partner, community, and industry events to strengthen relationships and reinforce Side’s presence in the market.
• Proactively identify risks, coordinate cross functional support, and ensure strong retention and partner satisfaction.
• Maintain accurate documentation and represent Side in partner and industry events.

Partner Success Manager – In Market

Sales

• Join our crew as a passionate Sales and Marketing Coordinator.
• Undertake sales and marketing projects for Side as it expands.
• Engage thoroughly with the work and analyze documentation and processes.
• Promote our services with a strong arsenal of techniques and methods.
• Work with regional marketing and sales leads and various internal teams.

Sales and Marketing Coordinator

QA Engineer

• Collaborate with a global project team.
• Identify and correct spelling, grammar, punctuation, and other language errors.
• Ensure adherence to console manufacturer guidelines.
• Log details of errors and issues, providing improvement suggestions.
• Ensure accurate translation within context and maintain consistency in terminology and imagery.
• Identify missing or incorrect content and ensure proper display/format of dates, calendars, and characters.
• Write reports on errors and bugs found and perform ad hoc translation.
• Oversee the quality of your work, collaborate with the team, and contribute to the overall success of projects.

LQA Game Tester, Dutch – Freelance

LQA Game Tester, Korean – Freelance

LQA Game Tester, Simplified Chinese

Translator

• Translate and/or revise text according to project guidelines and instructions.
• Ensure linguistic quality, consistency, and adherence to terminology and style guides.
• Collaborate with a larger team of translators and revisers.
• Meet deadlines and productivity targets as outlined by project management.
• Update the relevant documents such as a style guide and glossary.

Translator – French, Gaming

• With a portfolio of partners, build and maintain high-impact partner relationships by developing strategic account plans that align with partners’ growth goals and Side’s business objectives.
• Develop annual business plans and detailed strategic roadmaps tailored to each partner, focusing on measurable goals that accelerate business performance and success. Achieve 100% Net Dollar Retention annually.
• Drive regional expansion by actively sourcing and converting new partnership opportunities through existing partner referrals and tight alignment with the Sales team.
• Confidently communicate the value of Side’s brokerage platform to drive engagement with prospects and deepen adoption, efficiency, and retention among partners.
• Spend 50% of your time leading regular virtual and in-person meetings with partners to consult on key business metrics, track performance, and ensure progress across initiatives and deliverables.
• Document weekly in internal CRM system(s). Regularly host and attend industry and customer events to cultivate strong partner relationships, reinforce community engagement, and champion the unique value of the Side network.

Partner Success Manager – Growth

SDET

• Perform manual functional testing across new features and existing functionality
• Design, write, review, and maintain clear and comprehensive test cases
• Execute regression testing to ensure system stability after updates and releases
• Conduct UI/UX testing, ensuring usability, consistency, and user experience standards are met
• Validate integrations and workflows involving APIs, API keys, and related development tools
• Test applications that interact with or leverage LLMs, demonstrating an understanding of how these systems work and respond
• Identify, document, and track defects with high-quality bug reports
• Review, validate, and manage bug creation and test outputs from offshore QA teams
• Collaborate closely with product, engineering, and QA stakeholders to ensure high-quality releases
• Act as a senior QA presence, providing guidance through best practices rather than direct supervision