Semperis

Business Development Rep

• Develop a targeted list of prospects as well as qualify inbound leads according to the established framework. (via cold calls, emails, marketing leads).
• Conduct lead generation activities following best practices and processes provided in the sales development playbook, and provide feedback for process improvement based on insights gathered from the field.
• Effectively communicate Semperis’ value and offerings to prospects across a company’s I/T organization. OR I/T professionals through a company’s I/T department?
• Partner with assigned SLED Account Executives to develop your territory.
• Consistently achieve assigned quotas and performance goals.
• Update and maintain prospect information and sales activities on systems such as Outreach and Salesforce.com.
• Provide Account Executives with detailed notes on prospect interactions.
• Continually seek knowledge on industry best practices and Semperis product offerings.

Business Development Representative

Product Manager

• Define and execute the product strategy and roadmap for permissions and delegation hygiene, including how we leverage graph and AI to help customers understand effective access and clean it up safely.
• Engage deeply with customers and prospects (CISOs, identity architects, AD/Entra/Okta owners, IAM/PAM teams) to understand their workflows around privilege management, service accounts, and AI/automation, and translate them into clear product priorities.
• Collaborate closely with engineering and design to shape end‑to‑end experiences for understanding effective access, reducing excessive privilege, and supporting review and remediation workflows—with explainable, human‑in‑the‑loop AI assistance where it adds real value.
• Partner with sales, marketing, and customer success on positioning, messaging, demos, and launches, acting as the subject‑matter expert for this product area.
• Work with data/AI engineering teams to define and iterate on AI‑powered capabilities (e.g., risk scoring, recommendations, prioritization, copilots, or automation) while maintaining safety, transparency, and customer trust.
• Conduct ongoing competitive and market analysis in identity security, IAM/IGA, PAM, and AI‑driven identity/agent governance to identify trends and opportunities, and use these insights to inform product decisions.
• Manage the full product lifecycle—from concept and discovery through launch and post‑launch iteration—using data and customer feedback to guide continuous improvement.

Product Manager – Permissions and Delegation

Learning and Development

• Lead the design and development of comprehensive learning programs across multiple modalities
• Apply advanced instructional design frameworks and learning science principles
• Design and develop full-scale onboarding curricula
• Build product enablement content
• Create scenario-based and situational learning content
• Develop sales play content and objection-handling guides
• Partner with stakeholders to conduct thorough training needs analyses
• Evaluate content libraries and develop a systematic content refresh
• Translate complex GTM priorities into structured learning journeys
• Contribute to the global enablement content strategy
• Produce high-quality learning assets
• Build and manage content within the MindTickle LMS platform
• Champion the use of emerging technologies in content creation
• Lead stakeholder engagement processes for content accuracy
• Support channel partner enablement by developing training and certification content
• Define learning objectives and design assessments
• Establish and maintain content quality standards
• Track content consumption and engagement metrics, translating data into actionable insights
• Present enablement content updates to senior stakeholders

Senior Instructional Designer – Sales Enablement

• Lead the design and development of comprehensive learning programs across multiple modalities: e-learning (SCORM/xAPI), instructor-led training (ILT), virtual instructor-led training (vILT), microlearning, video-based learning, interactive simulations, and performance support tools.
• Apply advanced instructional design frameworks (ADDIE, SAM, backward design) and learning science principles (cognitive load theory, spaced repetition, retrieval practice) to create highly effective, scalable learning experiences.
• Design and develop full-scale onboarding curricula including role-based learning paths, 30-60-90 day programs, competency assessments, and certification tracks within MindTickle.
• Build product enablement content that translates technical cybersecurity concepts (Active Directory security, identity threat detection, forest recovery) into clear, compelling, and sales-relevant learning for non-technical audiences.
• Create scenario-based and situational learning content—including branching simulations, deal-based case studies, and role-play scripts—that mirrors real-world selling situations.
• Develop sales play content, battle cards, competitive positioning modules, and objection-handling guides in close collaboration with product marketing and competitive intelligence teams.
• Partner with the Head of Global Sales Enablement and business stakeholders to conduct thorough training needs analyses (TNA), identifying root cause performance gaps and recommending the most appropriate learning interventions.
• Evaluate existing content libraries to identify gaps, redundancies, and opportunities for modernization; develop a systematic content refresh and governance cadence.
• Translate complex GTM priorities, product launches, and sales methodology rollouts into structured, phased learning journeys with clear objectives, sequencing, and success metrics.
• Contribute to the development of the global enablement content strategy, ensuring consistency of quality, voice, and instructional rigor across all programs and regions.
• Produce high-quality learning assets using industry-standard authoring tools including Articulate 360 (Storyline and Rise), Camtasia, Adobe Creative Suite, and similar platforms.
• Script, storyboard, and direct video-based learning content including explainer videos, scenario walkthroughs, and executive message recordings.
• Build and manage content within the MindTickle LMS platform, including course configuration, assignment logic, assessment design, and reporting setup.
• Champion the use of emerging technologies and learning innovation—including AI-assisted content creation, video coaching tools (e.g., MindTickle Missions), and adaptive learning approaches—to keep Semperis's enablement content at the cutting edge.
• Maintain brand consistency and visual standards across all learning content, ensuring a polished, professional, and on-brand learner experience.
• Lead structured SME engagement processes including discovery interviews, content review cycles, and sign-off workflows to efficiently extract expertise and maintain content accuracy.
• Collaborate closely with product marketing, solutions engineering, competitive intelligence, and regional sales leaders to ensure content is technically accurate, commercially relevant, and current.
• Partner with the EMEA Learning Consultant to ensure global content is localized appropriately and regionally relevant for EMEA audiences and buyer personas.
• Support channel partner enablement by developing training and certification content for strategic partners such as CDW and Guidepoint.
• Define learning objectives using Bloom's Taxonomy and design assessments (knowledge checks, scenario assessments, competency evaluations) that validly measure learning outcomes.
• Apply the Kirkpatrick Model to evaluate program effectiveness across all four levels—reaction, learning, behavior, and results—using MindTickle data, Salesforce performance metrics, and manager feedback.
• Establish and maintain content quality standards, style guides, and instructional design templates to ensure consistency and efficiency across the team.
• Track content consumption, completion rates, assessment performance, and engagement metrics; translate data into actionable insights and recommendations for program improvement.
• Present enablement content updates, program performance recaps, and design recommendations to the Head of Global Sales Enablement and senior GTM stakeholders.

• Lead the design and development of comprehensive learning programs across multiple modalities: e-learning (SCORM/xAPI), instructor-led training (ILT), virtual instructor-led training (vILT), microlearning, video-based learning, interactive simulations, and performance support tools.
• Apply advanced instructional design frameworks (ADDIE, SAM, backward design) and learning science principles (cognitive load theory, spaced repetition, retrieval practice) to create highly effective, scalable learning experiences.
• Design and develop full-scale onboarding curricula including role-based learning paths, 30-60-90 day programs, competency assessments, and certification tracks within MindTickle.
• Build product enablement content that translates technical cybersecurity concepts (Active Directory security, identity threat detection, forest recovery) into clear, compelling, and sales-relevant learning for non-technical audiences.
• Create scenario-based and situational learning content—including branching simulations, deal-based case studies, and role-play scripts—that mirrors real-world selling situations.
• Develop sales play content, battle cards, competitive positioning modules, and objection-handling guides in close collaboration with product marketing and competitive intelligence teams.
• Partner with the Head of Global Sales Enablement and business stakeholders to conduct thorough training needs analyses (TNA).

• Lead the design and development of comprehensive learning programs across multiple modalities: e-learning (SCORM/xAPI), instructor-led training (ILT), virtual instructor-led training (vILT), microlearning, video-based learning, interactive simulations, and performance support tools.
• Apply advanced instructional design frameworks (ADDIE, SAM, backward design) and learning science principles (cognitive load theory, spaced repetition, retrieval practice) to create highly effective, scalable learning experiences.
• Design and develop full-scale onboarding curricula including role-based learning paths, 30-60-90 day programs, competency assessments, and certification tracks within MindTickle.
• Build product enablement content that translates technical cybersecurity concepts (Active Directory security, identity threat detection, forest recovery) into clear, compelling, and sales-relevant learning for non-technical audiences.
• Create scenario-based and situational learning content—including branching simulations, deal-based case studies, and role-play scripts—that mirrors real-world selling situations.
• Develop sales play content, battle cards, competitive positioning modules, and objection-handling guides in close collaboration with product marketing and competitive intelligence teams.

Product Marketing

• Work closely with the product team to translate the technical capabilities our solutions deliver into business value for our sellers, partners, customers, and prospects.
• Take charge of developing go-to-market (GTM) materials that convey our identity resilience value proposition to global organizations.
• Support specific GTM sales plays and partner plays with targeted product-specific or competitive messaging
• To support field "campaign-in-a-box" initiatives, build campaign content including technical materials, sales enablement materials, and customer marketing materials
• Work closely with product managers and subject matter experts to plan and executive GTM campaigns for upcoming product releases, maintain current product marketing assets, and work with the content strategy team to develop supporting thought leadership content celebrating our identity resilience innovation.
• Work with cross-functional team to develop better-together campaign content for technology alliance partners and target partners, including sales plays, comparative content, use cases, case studies, etc.
• Maintain the partner-facing web pages on Semperis.com and work closely with the partner team to ensure materials available on the partner portal are up to date.

Technical Product Marketing Manager

• Develop go-to-market materials conveying business value to sellers and partners
• Create product marketing assets for sales and partner teams
• Collaborate on marketing initiatives with various teams
• Build product-specific sales and partner enablement content

• Translate technical advantages into compelling messaging for audiences
• Develop technical content and competitive positioning materials
• Create product marketing assets for sales and partner teams
• Build product sales training content
• Collaborate with marketing and product teams on initiatives

Manager

• Assist with managing all aspects of Professional Services engagements including engagement logistics, assumptions and pre-requisites for both the client and Semperis consultants to define clear understanding of project goals, objectives and scope to ensure delivery.
• Risk Management – Identify, assess and mitigate project risks & developing contingency plans
• Budget – Baseline and monitor financial heal of projects with developing estimates for hours and any costs associated with the engagements and match to initial budget amounts Engage with Finance team to ensure revenue recognition forecasting and revenue recognition are accurate
• Task Assignment – Assign Project tasks and responsibilities to the team members ensuring clear understanding on expectations
• Project Planning & Progress Monitoring - Regularly review project progress, identify potential issues, and develop corrective actions to ensure timely and within-budget delivery.
• Quality Assurance - Ensure projects meet quality standards and that all tasks and deliverables have been completed.
• Communication – Engage with clients, team members, and other stakeholders to ensure project goals are aligned with business objectives and expectations are managed.
• PSA Management – Build and manage projects using Semperis PSA toolset as well as assisting in improved workflows, financial forecasting and reporting methods within these tools.

Services Engagement Manager

Sales

• Lead a high performing team through effective mentorship and guidance
• Drive overall regional business strategy including analysing market opportunity, providing insights to the executive team and leading go-to-market planning
• Drive structured outbound pipeline generation across the team
• Develop an annual sales plan in support of regional growth as well as planning and managing sales forecasts and communicating progress against targets regularly
• Leverage strategic partnership and regional relationships to cultivate partner, distributor, channel development throughout the region
• Drive continuous improvement on sales processes, documentation, and tools to ensure success for the assigned region
• Motivate and provide guidance to the team focused on increased revenue growth while improving overall performance and effectiveness
• Attract top talent and build the commercial sales organization to achieve growth goals
• Provide accurate weekly forecasts to senior management while monitoring all metrics to ensure the team meets both sales and key selling objectives.
• Be deeply involved in the team’s complex deals to help negotiate and close in a timely manner.
• Build strong internal collaborative relationships with business development, marketing, channel, technical, and product teams.
• Develop a strong understanding of our products, services, and competitive landscape.

AVP Commercial Sales, EMEA

Customer Success Manager

• Design a success plan for a Book of Business of strategic customers throughout their lifecycle.
• Act as the voice of the customer, gather insights to provide feedback to internal teams.
• Lead training sessions to ensure that the product is meeting user needs.
• Collaborate closely with cross-functional teams including Technical Delivery and Sales teams.

Enterprise Customer Success Manager

• Lead US Co-Sell Motions with Microsoft
• Own day-to-day Co-sell execution between Semperis AEs and Microsoft field sellers (AE, ATS, Security Specialists, Azure Specialists) for opportunities, from referral creation through close.
• Coordinate and lead joint account calls with Semperis Client Directors and Microsoft, capture follow-up actions, and drive execution to keep deals moving.
• Support Azure Marketplace & Private Offer Execution
• Work with AEs, Finance, and Bid Desk to translate quotes into Azure Marketplace private offers (direct and MPO), including customer price, partner transfer price, and margin structure.
• Collect and validate all required Marketplace inputs (tenant ID, billing account, purchaser details, MACC utilization, etc.) and prepare structured packages for offer configuration.
• Guide customers and partners through Marketplace procurement, helping them leverage MACC and simplify contracting to de-risk and accelerate deals.
• Track private-offer stages from draft to customer acceptance and subscription, ensuring internal systems and pipeline reflect accurate status.
• Pipeline Building with Microsoft
• Build and maintain a Co-sell and Marketplace pipeline, including partner-sourced and partner-influenced opportunities aligned to priority accounts and plays.
• Leverage Microsoft programs (Marketplace Rewards, MACC, solution assessments) to drive new pipeline and fund POCs aligned to Semperis priorities.
• Work closely with Area Channel Directors and partner managers to align Co-sell and Marketplace motions with focus partners and GSIs (CDW, SHI, AHEAD, WWT, etc.).
• Field Enablement & Internal Alignment
• Act as first-line expert for sellers on 'when and how' to use Microsoft Co-sell and Azure Marketplace (including MPO and REO scenarios).
• Deliver ongoing office hours, quick-start guides, and deal clinics to embed Co-sell and Marketplace into standard deal strategy, not a one-off exception.
• Capture FAQs, edge cases, and best practices from the field, feeding them back into Better Together sales plays, playbooks, and enablement content.
• Reporting, Analytics & Continuous Improvement
• Maintain weekly and monthly reports on Co-sell nominations vs. accepted referrals, Co-sell-influenced pipeline and bookings, Marketplace candidates, and closed Marketplace deals (direct and MPO).
• Highlight trends, gaps, and opportunities (e.g., high-potential accounts without Co-sell nominations, deals that should be redirected to Marketplace, under-utilized MACC, propensity-to-buy).
• Provide feedback into Cloud Alliances strategy, FY planning, and GTM experiments based on what’s working in the field (territory coverage, partner GTM, Marketplace usage patterns).

Cloud Alliances Manager

Security Engineer

• Collaborate with different teams for building and setting up pipelines needed to gather relevant security telemetry.
• Build and maintain an effective and scalable security monitoring infrastructure solution.
• Develop detection strategies to identify anomalous activity and ensure that our critical infrastructure and services operate in a safe environment.
• Triage alerts and drive security incidents to closure while reducing their potential impact to Semperis.
• Build processes and workflows to triage security alerts and respond to real incidents.
• Research new threat attack vectors and ensure that our detection and response capability is in line with the current threat landscape.
• Proactively improve the quality of our detection rules and strive to eliminate classes of issues by working directly with engineering teams.
• Contribute to strategy, risk management, and prioritization for all efforts around detection and response.
• Collaborate with the compliance team to maintain and audit security controls and processes, ensure compliance with relevant security frameworks and certifications.
• Pragmatic implementing business-focused controls to safeguard the company´s multi-cloud entities.

• Ensure customers' success and satisfaction with products and support them every step of the way.
• Collaborate closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for Enterprise Business customers.
• Build and nurture long-lasting relationships across multiple client accounts.
• Design a success plan for a Book of Business of strategic customers throughout their lifecycle.
• Act as the voice of the customer, gather insights to provide feedback to internal teams including the Product Development team.
• Lead training sessions to ensure the product meets user needs and is being used widely enough to impact customers' operations.